CC Cleaner fail: impossible to uninstall CC to run Cleaner

I am on a Mac with OS X 10.10.3.

I saw repeating the failures of the process to update CC and finally decided to deal with it. From Adobe recommend running the CC cleaning tool, which requires the first CC uninstall from my computer. Their calling instructions to start with uninstall Office CC. This application fails with the following message from catch 22: "unable to d├⌐sinstaller CC from your desktop. You always have the applications installed on your computer who need CC. »

I uninstalled Photoshop, which has its own uninstall program, but I still get the same error.

Possible clues: when I installed CC apps several months ago, I held PS6 and ID6. The periodic updates to CC claims to have updates for legacy applications, but they have always failed. In addition, the logo of the PSCC on the dock recently changed to an exclamation mark and will not start Photoshop.

I would appreciate help!

Thank you.

David

Hello

Please go to the location following and ffc and rename it ffc_old and then try to uninstall CC

Mac: / Users/Shared/Adobe/OOBE/ffc

See if that helps

Thank you

Varun

Tags: Adobe

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