CC desktop app crash Mid-installation

Similar Questions

• CC Desktop App closes during installation?

  When you try to install the application of Office CC (v3.8) it gets only 2% of the way through before crashing. It says "Initialization Installer" and then "Download creative cloud Desktop" and then everything closes. Now, I don't have the desktop app anymore and can't install it.

  Everything used to work fine, until this morning my CC Desktop App had 'error 1002' then I followed the steps in taking charge and eventually uninstalled the application, then downloaded the last to install again.

  I tried a lot of things - restarted a dozen times, quit all Adobe applications, deleted the OOBE, delete the Application Manager, has run the cleanup tool, open my firewall. Always the same problem, it crashes during installation, the right at this point:

  

  Any help is greatly appreciated! Thank you.

  Mac OSX 10.10.5

  After trying all known to humanity, I finally fix the problem!

  Here's what I did, I hope this can help someone else in a traffic jam:

  > Install a new Application Manager, then run it and let it update itself. It will automatically download and install the latest version of CC Desktop App.

  Here are full instructions:

  1) download and install a new Application Manager

  Adobe technical support gave me this link to download a new Application Manager: Adobe - Adobe Application Manager: Macintosh

  The app is June 2016 and the site official adobe.com, so that's fine. I did a double-take when I saw a note there saying: "If you were informed of this download, then download the latest CC desktop app", but their meaning is that you probably want to both applications. Feel free to download, but it is probably the same one that hangs on you now.

  In any case, download this new Application Manager, start the disk image and run the Setup program.

  (2) run the new application manager

  Once you have it installed, go to "/ Applications/Utilities/Adobe Application Manager" folder. You will see that a SWF file and some files in there, but if you go to the folder called "core" you'll see a nice red application called "Adobe Application by" (or just "Adobe Application Manager" If you do not have file name extensions turned on). Launch this application.

  (3) made

  Leave the application Manager executed for a minute. It will download updates and install CC Desktop App for you! (Fun fact, if you keep your Utilities folder open, you can see install in real-time).

  When this is done, you should have the CC icon in your menu bar. If not, go to "/ Applications/Utilities/Adobe Creative Cloud" and open the "VAC" folder and you will see the application ('creative Cloud.app') you can run.

  You should be in business.

  4) , but if you're still having problems, delete these files and try again:

  / Library/Application Support/Adobe

  ~/Library/application support/Adobe

  / Applications/utilities/Adobe Application Manager

  / Applications/utilities/Adobe Creative Cloud

  That's what technology Adobe told me to first, but in hindsight I don't know if it's necessary. I would recommend that you try the fix first with your old files intact, because if you remove all of these files, you will lose your whole subscription CC and re - download and reinstall all applications again from scratch, including all your 3rd - party plug-ins for 3 rd-party Web sites, which is a great pain in the anus If you work in After Effects or bought plugins for Photoshop

  In addition, at some point a technician advised me to download some version of the CC Desktop janky App on a non adobe site that didn't look like legitimate, so I wanted a solution that used authentic Adobe products on real sites of Adobe.

  I hope this helps.

• Creative Cloud Desktop App crashes on the new Mac Pro 2013

  After you use the Migration Wizard to move the apps of my MBP 2010 of a new Mac Pro 6.1 (OSX 10.9.1), I find that the designer Cloud Desktop App constantly just crashes after entering my username and password (it is started as a menu point bar or separate window).  I uninstalled and reinstalled several times with the same result.  Here's a partial crashdump (I have the complete list available):

  Process: Creative cloud [541]

  Path: / Applications/Utilities/Adobe Creative Cloud / * / Creative Cloud.app/Contents/MacOS/Creative Cloud

  ID: com.adobe.acc.AdobeCreativeCloud

  Version: 1.4.0.348 (?)

  Code type: X 86 (native)

  Parent process: launchd [159]

  Responsible for: Creative cloud [541]

  User ID: 501

  Date/time: 2014-02-12 09:01:44.196-0500

  OS version: Mac OS X 10.9.1 (B 13, 4116)

  Report Version: 11

  Anonymous UUID: 62963EDC-D8F8-8862-AD7C-BC6179E3E2DC

  Crashed thread: 31

  Exception type: EXC_BREAKPOINT (SIGTRAP)

  Exception codes: 0 x 0000000000000002, 0 x 0000000000000000

  Request for clarification:

  "Reason for termination due to an untrapped exception"NSInvalidArgumentException"app,: ' *-[NSXMLDocument initWithXMLString:options:error:]: argument zero"

  the problem is caused by 'migration' of your adobe applications rather than install them correctly.

  Uninstall everything that you can run the cleaner and try again correctly installed: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• Creative Cloud Desktop App crashing

  Hey,.

  We use much CC Desktop App, but we need to have it up & running on some computers (TypeKit).

  I was very little success with running this application, already tried everything to implement (OOBE, compensation, reinstall etc - even tried something more than the 1st page of google results) - the only way to do this is quite annoying:

  1. Select the root
  2. The mac works in safe mode
  3. To install CC and connect, then it seems to work - but I wouldn't say it's a good way

  After a normal restart is connected, it breaks down quickly. When I log in (normal mode) of Adobe, it crashes immediately or just runs for awhile and then shows me back to login screen and then hangs.

  It does not work on local accounts in safe mode - the strange thing is that still works perfectly on MBP (end of 2013), but we have a lot of desktop Mini 7.1 and it's a no - Go there - OS X 10.11.5.

  You have any ideas on how to solve this problem? I'm out of ideas & solutions google help at all, but to do.

  Thank you!

  Marcin

  Can you please contact our support for this issue through https://helpx.adobe.com/support.html#/top_products .

  Thank you

  Stéphane

• Adobe Creative Cloud Desktop App stuck "updating installation"

  Using the software Adobe CC for months now with zero problems and am always pay my subscription.

  However, since yesterday, the creative cloud desktop application has been butchered at 0% while he was "installing update... »

  The computer was left on so there is no disruption and it would end [I hope] without error... it is still stuck at 0%.

  Ideas, suggestions would be welcome!

  -Jonathan

  

  We certainly understand your situation, feedback has already been shared with the relevant team.

  Here's what you can try.

  1 Rename folder OOBE OOBE_old of the below mentioned location and try to install the latest version.

  • C:\Program Files (x 86) \Common Files\Adobe

  2. Rename Adobe Creative cloud of: C:\Program Files (x 86) \Adobe

  3. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Please let us know if that helps. We appreciate your cooperation and patience with this.

  Atul_Saini

• Adobe Creative Cloud Desktop App closes without any error in the middle of the installation

  Hi all.

  I had a few struggles since this morning...

  Building 30 GB Photoshop file for a large project and could not open the file or any other PSB I built in the course of 5 weeks - went into the rabbit hole problems...

  now, I'm here...

  Impossible to install same adobe Creative Cloud Desktop App to start from scratch. The Setup program closes without so much as an error message. The screenshot is just before the time that the installation of adobe disappears. Very annoying. Someone knows something about this problem?

  I can give more context for how I got here and all the problems, I fell along the path/steps that my work to correct if nobody's got an immediate response.

  I need to get this project finished tomorrow .

  

  FYI, ProDesign tools has updated their website. The new installer, ACCCx3_8_0_310.dmg, can be downloaded here, Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

  Kent

• I download the installer for adobe, then when I click on the desktop app I have the same installer that downloads itself [as published; was: help please ASAP - mod]

  IM on my iMac, and I download the adobe with adobe Installer, open it, type the admin password, it says inizalizing on a loading screen, then download the installer, and then when I click on the desktop app I get the same installer that will download.  I need emergency aid.

  Please tell us what Adobe application you are trying to install.

  For creative cloud please try: https://helpx.adobe.com/creative-cloud/help/install-apps.html, here is the link for to other downloads.

• Last update of iOS app has frozen mid installation.  Cannot resume, recover or remove app

  

  This is the result

  Hello world

  We have gathered information concerning the problem of updating "blocked" and created the following FAQ document.

  How to fix iPhone/iPad apps stuck during installation of updates on the App Store

  We hope that one of the alternatives described in the document could help you.

  Please leave a comment to let us know which solution worked for you.  You can reply to this post on the forum or go at the bottom of the FAQ document and tap / click on the link 'add a comment '.

  

  Thank you all for your help!

• Creative Cloud Desktop App remains black during installation

  I tried to install CC on my new laptop running Windows 8. Tried many times, including the deletion of folder C:\Program Files (x 86) \Common Files\Adobe\OOBE, but to no avail. The Cloud Desktop App Designer is all black and I can't do anything with it. Cannot open a session, can't do anything. See this screenshot: http://s1.postimg.org/79xyw2hn3/CCerror.png

  Any help would be appreciated! Thank you.

  A representative of Adobe has just helped me with that. It turns out that you need to specify the graphical application Adobe CC setting (it's in the settings of switchable graphics specification).

• Several CC apps crashing / hanging

  I have a user on Mac Book Pro, which have problems with Photoshop, Illustrator and indesign, InCopy to randomly crash or lock up the systems out there. We gave the user receives a new system with a new image and install cc questions always arrive. They arrive on random files that are on the network as well as on the local hard drive. Sometimes they hang to open a new empty file.

  The user now has a

  Retina 15-inch MacBook Pro (mid-2015)

  Processor 2.5 Ghz I7

  16 GB of Ram

  10.10.5 running

  All of the CC apps are up to date. Crash logs seem to show for the above programs as well as the CEPHtmlEngine shows a lot. Here are some of the logs. I can post the complete if necessary papers. I have dozens of users on the similar system using the same files as the users with these questions. At this point, I am at a loss, since we have a new system with a new installation of CC him all redeems us was its records. No library or applications have been worn files.

  Process: Adobe InDesign CC 2015 [902]

  Path: / Applications/Adobe InDesign 2015/Adobe InDesign 2015.app/Contents/MacOS/Adobe InDesign 2015 CC CC CC

  ID: com.adobe.InDesign

  Version: 11.3.0.34 (11300)

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible for: Adobe InDesign CC 2015 [902]

  ID: 993574596

  Date/time: 2016-06-14 14:04:03.679-0500

  OS version: Mac OS X 10.10.5 (14F1808)

  Report Version: 11

  Anonymous UUID: FAE5CB3D-7A75-4D0B-5309-0B5DC625F1D2

  Time since started awake: 340 seconds

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_CRASH (SIGABRT)

  Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

  Request for clarification:

  termination with eception exception of type std::logic_error: invalid basic_string::_S_construct NULL

  Abort() called

  ------------------------

  Process: CEPHtmlEngine [1284]

  Path: / Applications/Adobe InDesign 2015/Adobe InDesign CC 2015.app/Contents/MacOS/CEP/CEPHtmlEngine/CEPHtmlEngine.app/Contents/MacOS/CEPHtmlEngine CC

  ID: com.adobe.cep.CEPHtmlEngine

  Version: 6.1.0.164 (1).

  Code type: X 86-64 (Native)

  Parent process: Adobe InDesign CC 2015 [1267]

  Responsible for: Adobe InDesign CC 2015 [1267]

  ID: 993574596

  Date/time: 2016-06-09 15:11:51.209-0500

  OS version: Mac OS X 10.10.5 (14F1808)

  Report Version: 11

  Anonymous UUID: FAE5CB3D-7A75-4D0B-5309-0B5DC625F1D2

  Time since started awake: 920 seconds

  Crashed thread: 0 CrBrowserMain dispatch queue: com.apple.main - wire

  Exception type: EXC_BAD_ACCESS (SIGSEGV)

  Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000100000018

  Hi Drkstar1982,

  Kindly let us know if you have problems with the download and installation of your applications, as in your post it seems that the issue is that with the app crashing everything by launching or using.

  I have also considered your Adobe ID (email address) and found that you have creative cloud for the teams of these applications version, in case your query relates only to App crashing while launching or using then send your request here: creative team, business, Cloud deployment & CS

  We invite you to update this discussion in the case where you need help

• Creative Cloud Desktop App does not start after installing Mac OS Yosemite

  Hi all,

  I just updated my Mac OS to Yosemite. Now, Creative Cloud Desktop App does not launch and InDesign CC 2014 (10.1.0.71) crashes trying to find the Roman.txt file, I have replaced it with a copy of the TimeMachine when he worked in the Mavericks.

  I trashed the caches and reinstalled the same preferences, but it keeps on does not start.

  The rest of the applications (with the exception of InDesign and Creative Cloud Desktop app) do not work properly.

  All ideas will be welcome.

  Thank you!

  Mac migration (or Time Machine) do not work with the Cloud program activations

  Uninstall... to run vacuuming... Restart your computer... Reinstall

  -using the vacuuming after uninstalling and before you reinstall may help

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• Since the update to El Capitan Messages app crashes and I have to force quit whenever I have it try. What should I do?

  Since the update to El Capitan Messages app crashes and I have to force quit whenever I have it try. What should I do?

  MacBook Pro (13-inch mid-2012), OS X El Capitan (10.11.2)

  Hello

  Check the Contacts app does not try to synchronize with more than one service (App menu > Preferences > accounts)

  

  20:18 on Thursday. January 7, 2016

   iMac 2.5 Ghz i5 2011 (Mavericks) 10.9
   G4/1GhzDual MDD (Leopard 10.5.8)
   MacBookPro (Snow Leopard 10.6.8) 2 GB
   Mac OS X (10.6.8).
   a few iPhones and an iPad

• AIR app crash

  When an AIR application crashes on the device, is there a way to get a dump or track where the app crashed as you do when it crashes as an AIR on a desktop PC application?  On the PC, you get the window of the exception when the application is in debug mode, give you details where the application crashed.  I will have no problem as an AIR application on the desktop but it illregularly hangs on the device.

  I guess you know that you can debug the application on the desktop, or in the Simulator on the device in exactly in the same way? If you are running your application on the device in debug mode you can still see your tracing instructions, set breakpoints, inspect variables, view call stack etc etc. The debugger should stop on all exceptions, allowing you to inspect the exception object.

• You can directly download the CC applications and authenticate with my adobe cloud identification information without using the desktop application? whenever I have try with the desktop app it says impossible to arrive on the same adobe servers when I'm c

  Hello

  You can directly download the CC applications and authenticate with my adobe cloud identification information without using the desktop application? whenever I have try with the desktop app it says impossible to arrive on the same adobe servers when I'm connected to the Internet and I don't have any active anti-virus software?

  Thank you

  No application of cc, no clouds. It's the simple truth here. Programs cannot operate without him, since he controls the installation and licensing. the rest, we do not know, since you have not provided any useful technical information. Start by reading this (yet?):

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  What also good technical details are necessary.

  Mylenium

• MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh

  Dear community!

  MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh. Then, by running the uninstall for CC App. program, downloaded CreativeCloudInstaller.dmg on the Adobe site and tried to install the App error Code. : 43 during the installation. I cleaned everything with Soft Cleaner, no effect. I deleted all the Adobe programs and applications related and downloaded CreativeCloudInstaller.dmg once again - during installation error: 43. Now, I'm speechless. Can someone please give me a hint, how I can solve my problem?

  Hello

  You will need to uninstall and reinstall the application.

  If you want you can follow the procedure:

  1) click on the Finder and find the options listed next to the Apple icon located in the upper left corner of the Office to screen and click the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  
  

  2) trash Adobe Creative cloud of many Applications.

  3)

  (1) right-click on the icon in the Finder, then select the option "Go-ToFolder.

  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

  ~/Library

  (3) then navigate to Application Support > Adobe.

  Open the Adobe folder and trash folders named AAMUpdater and OOBE.

  4)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.

  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  (3) then navigate to Application Support > Adobe.

  Open the Adobe folder and trash folders named AAMUpdater, Adobe Application Manager and OOBE.

  5) click on the link below and download & run Adobe Cleaner tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  6) click on the link below and the downlaod Adobe Application manage and install the same. http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

  Once the installation is complete, the installation box will disappear.

  Open the Applications folder, then search icon Adobe Application Manager.

  Double-click it, it will start the update process and is updated for creative cloud application.

  Kind regards

  Sheena