CC Desktop App closes during installation?

When you try to install the application of Office CC (v3.8) it gets only 2% of the way through before crashing. It says "Initialization Installer" and then "Download creative cloud Desktop" and then everything closes. Now, I don't have the desktop app anymore and can't install it.

Everything used to work fine, until this morning my CC Desktop App had 'error 1002' then I followed the steps in taking charge and eventually uninstalled the application, then downloaded the last to install again.

I tried a lot of things - restarted a dozen times, quit all Adobe applications, deleted the OOBE, delete the Application Manager, has run the cleanup tool, open my firewall. Always the same problem, it crashes during installation, the right at this point:

adobe-cc-desktop-app-error.png

Any help is greatly appreciated! Thank you.

Mac OSX 10.10.5

After trying all known to humanity, I finally fix the problem!

Here's what I did, I hope this can help someone else in a traffic jam:

> Install a new Application Manager, then run it and let it update itself. It will automatically download and install the latest version of CC Desktop App.

Here are full instructions:

1) download and install a new Application Manager

Adobe technical support gave me this link to download a new Application Manager: Adobe - Adobe Application Manager: Macintosh

The app is June 2016 and the site official adobe.com, so that's fine. I did a double-take when I saw a note there saying: "If you were informed of this download, then download the latest CC desktop app", but their meaning is that you probably want to both applications. Feel free to download, but it is probably the same one that hangs on you now.

In any case, download this new Application Manager, start the disk image and run the Setup program.

(2) run the new application manager

Once you have it installed, go to "/ Applications/Utilities/Adobe Application Manager" folder. You will see that a SWF file and some files in there, but if you go to the folder called "core" you'll see a nice red application called "Adobe Application by" (or just "Adobe Application Manager" If you do not have file name extensions turned on). Launch this application.

(3) made

Leave the application Manager executed for a minute. It will download updates and install CC Desktop App for you! (Fun fact, if you keep your Utilities folder open, you can see install in real-time).

When this is done, you should have the CC icon in your menu bar. If not, go to "/ Applications/Utilities/Adobe Creative Cloud" and open the "VAC" folder and you will see the application ('creative Cloud.app') you can run.

You should be in business.

4) , but if you're still having problems, delete these files and try again:

/ Library/Application Support/Adobe

~/Library/application support/Adobe

/ Applications/utilities/Adobe Application Manager

/ Applications/utilities/Adobe Creative Cloud

That's what technology Adobe told me to first, but in hindsight I don't know if it's necessary. I would recommend that you try the fix first with your old files intact, because if you remove all of these files, you will lose your whole subscription CC and re - download and reinstall all applications again from scratch, including all your 3rd - party plug-ins for 3 rd-party Web sites, which is a great pain in the anus If you work in After Effects or bought plugins for Photoshop

In addition, at some point a technician advised me to download some version of the CC Desktop janky App on a non adobe site that didn't look like legitimate, so I wanted a solution that used authentic Adobe products on real sites of Adobe.

I hope this helps.

Tags: Adobe

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