CC Desktop App: unknown Server error

Similar Questions

• Unknown Server error when connecting

  I had this problem for months. And I was UN able to install the new updates for all my creative cloud products that I pay for every month.  Please see the attached screenshot. I uninstalled office cloud creative and installed several times, and this issue will not go away.

  

  Hi zreed92,

  Please see the Ko: http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html.

  Kind regards

  Romit Sinha

• Unknown Server error

  I had problems with signature on my creative cloud account. He repeats to me there is an error of unknown server for a while now, but I don't know what the problem is.

  Hi C-L12,

  Welcome to the community!

  Please follow the link: http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html

  Thank you!

  Ankit

• Unknown Server error, again and again

  I have to delete my... /OOBE/OPM.db file every two or three days to go beyond the connection CC "unknown Server error". Is there a more permanent solution? I did all the updates.

  It's really annoying. I open a file. I get the error "there is no police" because CC does not synchronize my Typekit fonts. Close file. Quit CC. Navigate to the folder. Delete the file opm.db. Open CC. Wait for the synchronization of the police. Open file... This is my rate schedule dubbeling the monthly cost of the CC! I just need my software to work, especially at this price! (Sorry for the rant, but this bug is put on my nerves).

  (Mac pro on the Mountain Lion)

  Hi MarioAspeslagh,

  Please follow the steps mentioned in the KB: http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html and let know us if the error persists.

  Kind regards

  Romit Sinha

• Unable to connect to Creative Cloud Download Manager. "Unknown Server error".

  I'm unable to log the creative cloud Download Manager. I get an "unknown Server error". I opened the folder #0184469214 Sunday. My problem persists. Does anyone have a suggestion?

  http://helpx.Adobe.com/creative-cloud/KB/unknown-Server-Error-launching-cc.html

• Connection problem in a creative cloud for updates - unknown Server error

  Problem connecting creative cloud for updates - unknown Server error works very well with my laptop, but this error pops up whenever I try to update cloud adbobe on my main PC programs?

  Please try to perform the steps described in the following base article review.

  http://helpx.Adobe.com/creative-cloud/KB/unknown-Server-Error-launching-cc.html

• "Unknown Server error" - that's what the program says CC when I try to open a session!  Help!

  Updated the CC program and now I can not connect!

  I wanted to update my Adobe programs to CC versions.  I saw that they were all loans in the program manager, but I restarted first because I wanted that update perfectly.  OOPS, when I restarted the Application Manager says he is automatically updated.  The new seems to be merged with the creative cloud Panel.  Now everytime I try to log in, I get just "unknown Server error".

  I checked on the Manager program, which needed to be updated and uninstalled because I have a C: drive of 120g ssd on my video editing PC software.  Now my programs have disappeared and I can't install the new!   Help!

  I have been long awaiting the release CC (because there is a bug in first I was eagerly awating a fix for promised in CC.)   I'm right in the middle of a project for a client that uses the sequences which have suffered from this bug.  As I tried to upgrade, I'm out of the Pan and it to the fire.  Now, I'm really stuck!

  Deleting the file opm.db had me back on track (Mac OSX 10.8.4). Also sent the PDApp.log to Eric. Thank you guys!

• Error: unknown Server

  I also checked the password and I can access my account online, but creative cloud does not recognize my identity and gave me this kind of mistake beck:

  UNKNOWN SERVER ERROR

  (unknown Server error)

  Access not available. The non e open account. Riprovate più tardi.

  (Access is not available. Account is not accessible. Try again later)

  Can you help me, please?

  Thanks in advance.

  Stefano see "Unknown Server error" when you try to connect to Adobe Creative Cloud - http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html for more information on how to solve the challenges you currently face.

• Error unknown Server - cc - cannot open a session

  Hello

  I'm unable to connect to creative cloud due to an "unknown Server error".

  Anyone else get this?

  I tried to reset my password without success however.

  I can't connect on the site of creative cloud, but I can't use creative application of cloud on my desk.

  I tried to connect a couple of times and I tried to restart my machine as well.

  I disabled antivirus just in case, but I can't make it work.

  I already installed the software CC on my machine to work without mistakes like that.

  John

  

  Johnxarc,

  Looks like that you actually typed the comand like "/ Library/Application Support/Adobe/OOBE". When the correct command is "~/Library/Application Support/Adobe/OOBE. Please make sure that when you are to go to the windows folder start address with ~.

  Please try this and let us know.

  Kind regards

  Michael Sharma

• 10.8.5 OSX window empty CC Desktop App

  Hello

  I have the following problem. I used after effects CC for a project customer and wantet to browse text animation preset. The system told me that the bridge is not installed. After connecting to the Adobe CC homepage and clicking on the download button for the bridge, I got the message: unknown Server error.

  I just followed the steps on the adobe page to solve the problem and extend the application of CC desktop to the latest version. After the application window is all just complete empty / Virgin. Several reboots, uninstalling and reinstalling the desktop application has not helped. The window is still empty.

  When I now click on the bridge download button and accept the opening with CreativeCloud (URIHandler) with another click, nothing happens. The window is empty and I can not install anything.

  I also tried the second solution in the CC page with the deletion of the file opm.db in the folder: / Library/Application Support/Adobe/OOBE

  But unfortunately there is no file with that name...?

  The system, java etc. is also lie down the more recent versions

  Help, please.

  1. exit the application (from the taskbar) and then restart.  If this does not work:

  2 remove the file OPM.db and reconnection in the desktop application of creative cloud using the Adobe ID associated with your subscription.

  Mac OS: You can locate the file OPM.db in the \User\\Library\Application Support\Adobe\OOBE folder. To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 Lion.

  Windows: You can locate the file OPM.db in the \Users\\AppData\Local\Adobe\OOBE folder.  To show the hidden AppData folder, see view files, folders, file name extensions. Windows XP, Vista, Windows 7.

• Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Adobe Creative Cloud:

  Homepage screen / blue constant spinning wheel

  
  

  MCC OSX LION

  
  

  I had the same problem:... continued for weeks...

  Fixed logging on all my active Adobe Creative Cloud...

  Restart the machine and resigining in...

  everyyyyy where...

  Now looks kool...

  
  See you soon,.

  Kai

  There were a few posts earlier today on the same problem of wheel spinning, and this was the solution for them:
  Does not open App | Wheels of progress turn continuously

  http://helpx.Adobe.com/creative-cloud/KB/unknown-Server-Error-launching-cc.html

  Other related topics:

  http://forums.Adobe.com/message/5468864 (turn the blue wheel)

  http://forums.Adobe.com/message/5469306

• Update CC gives a server error

  Hello

  When I connect by CC updater, it gives an error "unknown Server". Please help me to solve this problem

  HELLO Stefan,

  This is a troubleshooting for this issue doc. http://helpx.Adobe.com/creative-cloud/KB/unknown-Server-Error-launching-cc.html

  Let me know if you encounter any problems

  If you find that this solves your problem or that it has been useful, could you please take a moment to go back to this discussion and mark the post as helpful. Doing so helps your fellow users

  Thank you

  Scott

• Adobe Creative Cloud Desktop App closes without any error in the middle of the installation

  Hi all.

  I had a few struggles since this morning...

  Building 30 GB Photoshop file for a large project and could not open the file or any other PSB I built in the course of 5 weeks - went into the rabbit hole problems...

  now, I'm here...

  Impossible to install same adobe Creative Cloud Desktop App to start from scratch. The Setup program closes without so much as an error message. The screenshot is just before the time that the installation of adobe disappears. Very annoying. Someone knows something about this problem?

  I can give more context for how I got here and all the problems, I fell along the path/steps that my work to correct if nobody's got an immediate response.

  I need to get this project finished tomorrow .

  

  FYI, ProDesign tools has updated their website. The new installer, ACCCx3_8_0_310.dmg, can be downloaded here, Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

  Kent

• My desktop app says impossible to reach the Adobe server.

  My desktop app says impossible to reach the Adobe server. Someone else has had this problem. I can't access apps to download?

  Hi Bunglefoot,

  We just got an update on the Adobe website have a server problem. We hope to get it fixed as soon as POSSIBLE.

  You should still be able to launch your applications from the shortcuts

  Kind regards

  Chirag

• Download error in section Apps Menu of creative machine Cloud Desktop App from Dell with Windows 7?

  Hello

  I am facing the following question while

  Use Adobe Enterprise version > installed my office to the company.

  Download error in section Apps Menu of creative machine Cloud Desktop App from Dell with Windows 7?

  

  RGS

  Am J Singh

  This can also be useful:

  Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application