Error unknown Server - cc - cannot open a session

Hello

I'm unable to connect to creative cloud due to an "unknown Server error".

Anyone else get this?

I tried to reset my password without success however.

I can't connect on the site of creative cloud, but I can't use creative application of cloud on my desk.

I tried to connect a couple of times and I tried to restart my machine as well.

I disabled antivirus just in case, but I can't make it work.

I already installed the software CC on my machine to work without mistakes like that.

John

Unknown_Server_Error.jpg

Johnxarc,

Looks like that you actually typed the comand like "/ Library/Application Support/Adobe/OOBE". When the correct command is "~/Library/Application Support/Adobe/OOBE. Please make sure that when you are to go to the windows folder start address with ~.

Please try this and let us know.

Kind regards

Michael Sharma

Tags: Adobe

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