CC desktop could not update (error code: 1001)
Mac, OSX on Mac Pro 2013 Yosemite.
I get the above message when I try to install the update, as requested.
I saw that a solution on this forum was to uninstall with the CC Uninstaller.app CC.
I downloaded uninstall CC and it launched.
I get the "Are you sure you want to install...". "and I say Yes.
Then I get "CC Uninstaller wants to make changes. Type your password to allow this. »
(At this point, the activity shows monitor CC Uninstaller does not, which makes sense because it is waiting for the password.)
When I want to go my password CC Uninstaller silently closes unexpectedly and disappears from the screen of the activity.
What now?
Thanks for the update, since we have already tried all steps troubleshooting base to solve the problem, however it is still pending, I recommend you to contact our support phone/Chat for troubleshooting team more far because they can remotely in your machine and help solve the problem.
Veuileez click here for Contact customer service.
See also,
Help FAQ: How do I contact Adobe for support?
Contact the technical support FAQ: Impossible to reach support via the link "contact us".
Veuileez let us know if that helps.
Tags: Adobe
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