Creative office cloud has not updated (error Code: 1001)

I went to connect to creative cloud and he said there were bug fixes / features in Version 2.6.0.248. When I tried to install, it gave me an error Code: 1001.  How can I fix it?  My reason original for attempting to open the creative cloud, was because if received an InDesign file that I am trying to open, and it says it was created in a newer version.  I think I have the most recent version, but how to check?  And if I don't have the latest version, why you would do that?

Error 1001 https://forums.adobe.com/thread/2112403 or https://forums.adobe.com/thread/2139891

Tags: Adobe

Similar Questions

  • Creating Office cloud could not update (error code: 1002)

    What is the problem to view this creative cloud desktop could not update (error code: 1002)

    Moving to the cloud creative download & install

    Hello

    Please see I get the error code 1002 when creative cloud tries to update. I'm on my windows desktop 8 and I get a 1002 error message when I update CC?

    Hope that helps!

    Kind regards

    Sheena

  • Creating Office cloud has not update error 1002

    My CC app will update itself and it fails to 2%. This has happened 3 weeks ago and I need help Adobe to solve the problem. Here, I'm new and I don't know what to do. None of the suggestions of work...

    For 3 days now, typekit is not accessible more on my computer. Support via Chat was not able to help as there is an complete Installer for version 3.8.0.310 yet.

    The installation program is not available on prodesigntools.com

    None of the solutions online, the staff refers is helping.

    Even for members of the creative team of cloud, the version of deployment is not yet updated (those not knowing: CC Team Admins can create a full Offline Installer package.) In addition, the administrator can turn off the automatic updates that works perfectly NOT since the first thing team CCD version only after installing the version without approval of the update... updates,... with error 1002).

    -------

    My workaround until now solutions:

    1. exit the creative cloud App. Unplug the cable or wifi network (having all the files and closed services that are used on the network). Open again the creative cloud App. Connect the cable network/wifi. Open project you with typekit fonts in the background application (here InDesign). | It takes a few seconds, but typekit fonts will synchronize even if you do not have access through the desktop creative cloud application.

    2. When you have time machine activated | Warning this may be prohibited by Adobe: looking for a software that can display the hidden files and folders and display the files/folders (I Path Finder or search of HideSwitch). Open the hidden folder: / Users/USERNAME/Library/Application Support/Adobe/CoreSync/plugins/livetype/.r/ and enter time machine until the day where worked typekit. You will see many files with a point forward, followed by 5 numbers and with the extension of OTF (exemple.14541.otf). Get those (still hidden) files in the folder 'Fonts in the Document' (can be any folder) next to your project. Remove the first point for each of these files (ex.: 14541.otf). Now you have a file of open type of work that you can use.

    3. When you have Font Explorer 4 (may also work with version 5) | Warning this may be prohibited by Adobe: looking for a software that can display the hidden files and folders and display the files/folders (I Path Finder or search of HideSwitch). You also have the fonts in typekit synchronized (if you want to avoid having access to blocked in the future typekit fonts). Open FEX and search in a category of fonts enabled in the left sidebar. Typekit fonts should be visible. Select these fonts, and drag them to any folder. Usually, a ZIP file will be created. Unzip the file and so the system can see the hidden files. You will see many files with a point forward, followed by 5 numbers and with the extension of OTF (exemple.14541.otf). Remove the first point for each of these files (ex.: 14541.otf). Now you have a file open from the work of typekit, which you can use.

    Sorry Adobe, but if you are not able to solve the problem, we must become 'creative' for the 'cloud' works again!

  • Office of creative cloud could not update error code 2

    I get the screen that says I have an update.  When I click Update I get this message...! Creative office of cloud could not update (error code 2).   It did for several days.  Does anyone else have this problem?

    Bob

    Follow the procedure below:

    1) click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

    (Applications > Utiliites)

    Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

    2)

    Trash Adobe Creative cloud from Applications Eh well.

    3)

    (1) right-click on the icon in the Finder, then select the option "Go-ToFolder.

    (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

    ~/Library

    (3) then navigate to Application Support > Adobe.

    Open the Adobe folder and trash folders named AAMUpdater and OOBE.

    4)

    (1) right-click on the icon in the Finder, then select 'Go - To' folder.

    (2) you will get a text box, type in the following command and then press the 'return '.

    / Library

    (3) then navigate to Application Support > Adobe.

    Open the Adobe folder and trash folders named AAMUpdater, Adobe Application Manager and OOBE.

    5)

    Click on the link below and download & run the cleaning of Adobe tool:

    Select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "

    https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleaner oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/accordi Tool.zip

    6) click on the link below and download the creative Cloud configuration file and use the same to install the creative Cloud Desktop application.

    https://creative.Adobe.com/products/creative-cloud

  • Office of creative cloud could not update error code 2 PC

    I found the answer for a Max, but I need the flow of a PC.

    Anyone know how to fix this error?

    Hi Cyndi,

    The solutions in this knowledge base article should help: Error Code 2 has no Creative Cloud Desktop app update

    Basically, uninstall and then reinstall the creative cloud application.

    Best,

    -Dave

  • Creating Office cloud has not updated

    I need to re - install Lightroom, but can not get CC up to date... receive error code: 72

    Quit the application of cc office.

    Right-click on the exe to the desktop application > click 'run as administrator '.

    Update

  • Office of creative cloud could not update (error code 1 pc)

    seems im pay for something that doesn't work and poor help on the topic of Adobe?

    summer make this error for more than a week so don't know if everything is new in any update since

    Uninstaller CC: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

  • CC desktop could not update (error code: 1001)

    Mac, OSX on Mac Pro 2013 Yosemite.

    I get the above message when I try to install the update, as requested.

    I saw that a solution on this forum was to uninstall with the CC Uninstaller.app CC.

    I downloaded uninstall CC and it launched.

    I get the "Are you sure you want to install...". "and I say Yes.

    Then I get "CC Uninstaller wants to make changes. Type your password to allow this. »

    (At this point, the activity shows monitor CC Uninstaller does not, which makes sense because it is waiting for the password.)

    When I want to go my password CC Uninstaller silently closes unexpectedly and disappears from the screen of the activity.

    What now?

    Thanks for the update, since we have already tried all steps troubleshooting base to solve the problem, however it is still pending, I recommend you to contact our support phone/Chat for troubleshooting team more far because they can remotely in your machine and help solve the problem.

    Veuileez click here for Contact customer service.

    See also,

    Help FAQ: How do I contact Adobe for support?

    Contact the technical support FAQ: Impossible to reach support via the link "contact us".

    Veuileez let us know if that helps.

  • Re: Office creative cloud only has not updated - error 1002

    Hello, Bani, I was able to install the 3.7.0.272 worm. Thanks for your link. Today I tried to install PS cc and had a "fatal error during download exit code: 123 ' seemingly irelated to run an 'old CC desktop application '. I checked and found that a new 3.7.5.291 to has been released.

    What's strange is that I have not been warned by this version of the CC (the one I downlkoad through your direct link) on this update and it seems now that there is no direct link. Is it possible that I can upgrade to the latest CC app and try to download the new PS cc2015.5? Thanks for any help.

    (Embarks on a new discussion of: Re: Office creative cloud has not updated - error 1002 )

    Hi Bani and Jimmingim, it seems that there is no direct link available to install the latest version. I asked the support from Adobe and they managed to completely uninstall CC by allowing the expert get into my mac OS. He cleaned out a lot of records, has installed a new version of HDcore and a few other things I just watch happening, eentually installation CC from Adobe and voila I had the latest version. Now everything works fine, I hope that in the future EA. I recommend to ask support by adobe.

    hope that it hlps.

  • Creative office cloud could not be updated. (Error code: 2)?

    Creative office cloud could not be updated. (Error code: 2)?

    first of all, disconnect, then back to your application of cc and retry the update, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

    If this fails, close your cc app and then re-open and retry the update.

    If this fails, restart the computer, log out and then back and update.

    If this fails,

    Delete the file OPM.db and reconnection in the desktop application of creative cloud using the Adobe ID associated with your subscription.

    Mac OS: You can locate the file OPM.db in the \User\\Library\Application Support\Adobe\OOBE folder. To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 Lion.

    Windows: You can locate the file OPM.db in the \Users\\AppData\Local\Adobe\OOBE folder.  To show the hidden AppData folder, see view files, folders, file name extensions. Windows XP, Vista, Windows 7.

  • Creating Office cloud could not update

    Hello, I have the subscription of the CC of the photograph and use Photoshop a lot.  I needed to make a few quick settings a clip video and discovered that I could do this easily in Lightroom.  I pulled up to Lightroom for the first time and updated.  He'll do anything I want!

    Then it happened to me that I had not been see CC updated.  I tried to open the creative cloud application and he began to install an update.  It stuck at 2%, with a caveat. "Creating cloud Office could not update (error code 1002).  I clicked on help, but haven't seen anything specific that would help me right now.   I searched the forum and found this discussion: Creative Cloud desktop could not be updated. What should I do?  The correct answer was a bit terse.  He says "reset preferences" as long as this link:the help of Adobe Photoshop Lightroom | Set preferences for working in Lightroom.

    I followed the instructions in "Restore default Preferences" and remove "Lightroom 5 Preferences.agprefs.  I restarted my PC, but Cloud Creative still will not start, tried to install a updated and always stops in the same place.

    It's probably not supposed to be rocket science, but I am confused.  I'll be very grateful for some advice on this.

    -Dave

    With the help of Windows 7 on a desktop PC

    I did a Google search on 'creative Office Cloud impossible to update' and found this link:

    Cloud creation help / error 1002: Office creative cloud could not be updated

    Uninstall does not work because he says that the soft CC has been busy.  I started Windows 7 Mode safe and was properly run uninstall from there.  Then I installed the creative Cloud desktop application and updated all my applications of CC.

    Thank you!

  • I have the addition of winows 7 Home premium that I noticed on my automatic updates the there is 20 for the microsoft office program security updates is not updated once continues to not update error code 646

    error code 646 will not refresh automatically updates for microsoft office security

    Hello

    Visit this link:
    http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/3a6e0839-35e9-474B-843d-5580adc6a92e

    All the best!

  • Windows Update failed, error code 646. Microsoft fix - it has not corrected, error code 0 x 80040154

    Update for microsoft works failed, error code 646.  I tried microsoft fix - it for windows update got error code 0 x 80040154, context: high

    See: http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_install/error-code-80040154-windows-vista-home/5088695c-c534-41c5-bdac-518713506875

  • Windows Update has not installed error code 36CC

    I have Vista and you are unable to install the update to windows.  Get error code 36CC.

    Hello

    • Does this happen only wile installation Windows updates?

    You can follow below link that can help you to solve your problem:

    Problems with installing updates

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

  • Creative office cloud has stopped working.

    As of today, my creative cloud desktop has stopped working.  has not found an icon on the desktop.  all ideas

    Design Conaway

    Uninstall Office CC Control Panel.

    Please go to the program of C/Files (X 86) /Common Files / Adobe/OOBE and rename it to OOBE.old.

    Run the cleanup tool and try to reinstall: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

    Kind regards

    Romit Sinha

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