CC Flash crashes everytime I try to export an image

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  My Premier Pro crashes everytime I try to export?

  I have the new macpro and wanted to try a Prime Minister instead of FCP or Avid...

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  If you have installed the Agency through creative cloud in the last week, then you're probably hit this known issue: http://adobe.ly/1f2EHCg

• Help! My Cp8 crashes everytime I try to copy or reproduce a slide in an open project.

  The program will reopen quickly, but then freezes again when I try to reproduce or copy a slide.

  Here is the error message I get:

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: AdobeCaptivate.exe

  Application version: 8.0.1.242

  Application timestamp: 543b9a99

  Fault Module name: SYSFER. DLL

  Fault Module Version: 12.1.5337.5000

  Timestamp of Module error: 5413cb55

  Exception code: c0000005

  Exception offset: 000000000002f298

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Additional information 1: a707

  More information 2: a707f6fa47bda8b1805f199d5e943968

  Additional information 3: f756

  Additional information 4: f7561eb5f0d6bcc3358bc1b65fc0f0bb

  Looks like some sort of bad 'corruption' in the file.

  Try:

  1 remove all unused items in the library

  2 Save as a new file

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  If this is not the case, what happens if you select all THE slides and copy?

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  Otherwise, you can try to export the project underway in XML format, and then import this code XML into a new project... see what happens and how recover you...

• First CC 7.2.2 crashes when you try to export via Media Encoder

  Hello

  My computer is:

  2 x Intel Xeon processor E5-2650 (2000 MHz, 20 MB);

  16 x Kingston DIMM 8 GB PC3-8500 ECC REG. ;

  PNY Quadro 4000 with 2048 MB GDDR5 - RAM;

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  1 x 120 GB OCZ Vertex 3 SSD

  1 x 240 GB OCZ Vertex 3 SSD (system disk)

  Card mother Tyan S7050GM4NR

  Windows 7

  I recently installed Windows 7 and the CC-Apps PremierePro, After Effects, Media Encoder, Photoshop, and Speedgrade.

  When I try to export any video from first to the first Media Encoder crashes without an error message. The problem is not the project: I created several new projects and even if I don't have that one Photoshop file in the scenario that I try to export: first goes down. When I export directly from first it works, but there is no chance to go via media encode. The strange thing is that I can export AfterEffects the encoder to media without any problems...

  Does anyone have an idea?

  Here is the debug database file that was created:

  SOUL. False false EnablePresetDB

  SOUL. False false EncoderHost.NoXMP

  SOUL. True true UseExportProgressCallback

  False false AME.amewrapper.donothide

  False false AddDebugClipInfoToTimelineTooltips

  False false AddTimestampToLogFileNames

  False false AddUTCTimestampToTraces

  False false AllowDynamicLinkToOwnProjectType

  False false AllowMergedClipsToBeOpenedAsSequences

  False false AllowSetPositionDuringPlayback

  False false AnalysisDataIsAlwaysCompressed

  False false AnalysisDataIsNeverCompressed

  ApplicationLanguage en_US en_US

  True true BE.CompressProjects

  AEM false false DisableCS7RelinkUpdate

  AEM EnableNewSerializer true true

  False false Bravo.defaultLanguage

  CTPreDefinedEncodingType 13 13

  CloseAlwaysTimeoutInSeconds 300 300

  CloseIfContentionTimeoutInSeconds 15 15

  False false CodeProfiler_AutoStart

  False false CompareMediaNodeRenderers

  False false CreateLogFilesThatDoNotExist

  DLG. True true DebugRelinkAsync

  GSM Disable10BitSupport false false

  GSM DisablePixelFormatShaders false false

  GSM ForceCPUOnly false false

  False false DVA_syncWindowEnablement

  False false DisableGPUMediaNode

  False false DisableHighQualityAVCHDPlayback

  False false DisableNewMediaNodeRenderer

  True true DisableSequenceSettingMasterChannelType

  False false DisableSpeculativePrefetching

  DistanceFromLastStateToNeedANewMPEGInfo 20 20

  False false DumpProject

  False false DvaMarshalRPCLogging

  False false EnableDogEars

  True true EnableGPUDebayer

  False false EnableRedGPUDebayer

  False false ExporterQT.DNxHDNativeSupportEnabled

  FE. True true AudioPluginScanOnFirstLaunch

  FE. Fake fake PerformanceLogging

  GF. False false DisableAcceleratedDisplay

  GF. False false DisableAcceleratedRenderer

  GF. True true EnableMultipleGPUs

  GF. False false EnableNVIDIAOpenCL

  GF. False false ProfileKernels

  GF. False false SupportCPUDevices

  HandlerProject.HoverScrubDelay 250 250

  False false IgnoreDirtyState

  True true ImporterMXFEnable

  True true LinkLocate.Auto

  True true LogTimeInTicks

  MC.AudioRenderer.ComplexityBeforeRender 200 200

  MC.BE. True true AddDocIDOnImport

  ML. fake fake EnableDiskCache

  ML. fake fake LoadTestingPluginsAtStartup

  ML. fake fake SimulateGrowingFiles

  False false MPEGDisableMainConceptIndexing

  False false MPEGDisableMultipleOpens

  MZ. False false DisableMetadataDatabase

  MaxLogSize 0 0

  MinimumDelayBetweenFlushesInSeconds 1 1

  2 2 Monitor.PlaybackQuality

  2 2 Monitor.ScrubbingQuality

  4 4 Monitor.StoppedQuality

  NumberOfInstancesBeforeContention 5 5

  False false Player.EnablePerfomanceStatics

  False false EnableQEDOM REM

  QT. False false DisableQuickTime32

  QT. True true EnableNativeExports

  30000 30000 QT32ServerManager.StartupTimeout

  False false REDRocketCompletelyDisabled

  REDRocketMaximumNumberOfCardsToUse 0 0

  False false ShowExperimentalEffectParameters

  False false SuppressPeakFileGeneration

  False false TimeWarpFilterEnabled

  False false TraceAsync

  TraceSyslog

  True true WindowMediaPARApproximation

  False false Assert.Enabled

  Hi Mark,

  Thanks for your reply. Without having changed anything, he works all of a sudden... I got the block all day and now it works.

  Thanks for your response, best regards

  Wolfram Wagner

• First CC crashes when I try to export

  I have the macbook OS X version 10.8.3 and uses the first Pro CC 7.2.1 version. I made my sequence and I try to export it to put it on youtube. I click on 'Export' and then on 'Media' and then a message pops up saying "Sorry, a serious problem has occurred which requires Adobe Premiere Pro to shut down." and it crashes.

  Hi Matty_Atk,

  Please post on the Adobe forums,

  Please provide the following information:

  1. using any 3rd party plugins?

  2. what was the problem started first?

  and

  Please try following steps:

  1. open Applications > Adobe Media Encoder CC > right-click on the icon of Adobe Media Encoder CC > Info

  Click to select your username and provide permissions to read & write to it.

  2 click on Go for file & type ~/Library > preferences > rename the folder Adobe Media Encoder Adobe.old

  3 rename file Adobe Media Encoder Adobe.old in Documents > Adobe

  4. Please try to create a new admin account and then try to launch Media Encoder into account for the new user.

  Please let us know if it works or not!

  Kind regards

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  Hello, this is my first time asking for help here, I have been going around forums and web in general for hours, and can't find a solution to this. I really hope someone can help me with this.

  Whenever I have try and open a project Pr CC 2014 on my Mac Pro I get the "sorry, a serious error has occurred which requires Adobe Premiere Pro to stop. We will try and save your current project. »

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  2 x 2.26 GHz Quad - Core Intel Xeon

  11 GB 1066 MHz DDR3 ECC

  ATI Radeon HD 5770 1024 MB

  and

  MacBook Pro (15 inch, early 2013 retina)

  Intel Core i7 2.7 GHz

  16 GB 1600 MHz DDR3

  Intel HD Graphics 4000 1024 MB

  Hi Man0fst331,

  Try the following:

  • Sign out of the creative cloud, restart Premiere Pro, and then connect
  • Update all GPU drivers
  • Preferences of the trash
  • Check Adobe preferences files are read/write
  • Remove the media cache
  • Remove plug-ins
  • If you have a GPU from AMD, make sure that CUDA is not installed
  • Repair permissions
  • In sequence settings > video previews, change the codec to one that corresponds to your images
  • Cut any third party material
  • If you have a GPU CUDA, ensure that the Mercury playback engine is not defined on CUDA, OpenCL
  • Disable the App Nap
  • Reset

  Report if anything here has worked for you.

  Thank you

  Kevin

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