CC FOR 2014.  Now, the AVCHD files have no audio.

I have a mac and I have recently updated to the first Pro CC2014.  My AVCHD files that worked before the update have no more audio.

I opened an earlier project that uses the same files and it works very well.  However, when I load the same AVCHD files into a new project, I have no sound.

Any ideas?

Hi UCAgrad,

A few things to try:

  • Choose Help > Sign Out, restart Premiere Pro, select help > Sign In. It allows to activate the application.
  • Also, some users have had success using Adobe Cleaner and then reinstalling Premiere Pro (on Mac).
  • Another user (Windows) managed by the OS reinstallation, and Premiere Pro.

Thank you

Kevin

Tags: Premiere

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