CC has a fake email, can not change
So I downloaded a CC trial some time ago, but then suddenly InDesign no longer works. So I tried uninstalling and reinstalling, but now my CC has a different e-mail address? I think it's because I typed it wrong the first time and he remembered it, but now I can't change it to the right which I checked?
It says this:
But my real email address with one N less.
Where am I supposed to change, because I've uninstalled and reinstalled twice now, but he keeps asking for verification of the wrong e-mail address, even though I download with my email right?
Hello Melanie,.
as strange as it may seem I'm afraid it is a challenge for Creative tool Adobe cleaning of cloud.
Sometimes - for some reason-CC "unwilling" work. In this case you should CC completely remove and reinstall by using Adobe Creative cloud cleaning tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps troubleshoot installation for Adobe Creative Cloud and Adobe Creative Suite (CS3 - CS6) applications. The tool removes the records facility for preliminary facilities of Cloud applications or Creative Suite creative. It does not affect existing installations of earlier versions of Creative Suite or creative Cloud applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for questions and so "open" Please use the cat, plus I had the best experiences.
Hans-Günter
Tags: Adobe
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