CC has deleted the contents of a file on the hard drive of my iMac

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  Original title: problem to copy content from your PC to external hard drive.

  I use Windows XP 2000 and am trying to restore my pc to factory settings as it is continuously 'stick '. When you try to copy my drive "c" on an external drive I get a message saying "unable to copy the file"hiberfil", it is used by another person or program." Close any program that might be using the file and try again "." What is 'hiberfil' and how do I close it down as I am not aware that I use?

  Concerning

  Pete

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  It is certainly possible to make a complete copy of the C drive, if you want, but you will have to initialize on something next to your drive hard if you want to do this so the XP files are not used - then you can copy anything and everything.  You can get some imaging software of disc that will also help you.

  It depends on what the problem is you want to solve and what you wand to end up with when you're done (so far, unspecified).

  I would work on figure our why your XP is paste and fix it in place.  XP should not be sticky.