I am trying to disable cs5 on a computer that has lost the hard drive
I am trying to disable a cs 5 on a computer that has lost the hard drive, so I can't disable the product
Contact Adobe technical support via chat and ask them to reset your activations.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp
Tags: Adobe
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Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
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- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
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Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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My dell laptop had the hard drive replaced. My son, who knows computers, installed the new hard drive. Then he tried to install my Windows XP Professional software - when it came time to put the product key #, it was not accepted. It's authentic. The product key is: * removed *.
There no mention of this issue in section outages or other information provided in the booklet provided. Can you help me with this problem?
The license key and product type must match (XP Home vs XP Pro;) (and OEM license vs the retail license). If it's a Dell computer and you get the product key from a sticker on the case, then there is likely a version of Windows XP OEM this product key. If you install Windows XP from a retail installation disk, then the types of licenses will not match. You will need to use the license that accompanies the retail installation disc or you will need to contact Dell for an OEM installation disc to go with the license on your sticker case.
HTH,
JW -
After the purchase of CS5 converted (boxed), CS6 update online, I had to reimage my hard drive. How to return with CS6 5 without the physical copy?
you need not install cs5 in order to install your cs6 upgrade.
After starting the installation of the cs6, you will be asked your cs6 serial number. the installation program recognizes who is a serial number update and search your system for your cs5. failing to find that it will ask for your serial number cs5. After the introduction, the installation will pronounce.
If you wanted to install cs5 and cs6, you can:
If you follow the 7 steps you can directly download a free trial here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
and activate it with your serial number.
If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).
failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.
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error message {check HDD remove virus}
Exactly when and where you see this msg?
And that means "tried not to reinstall windows from OEM disc go" mean exactly?
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How to find my key CS5 and ID, after that I lost the CD.
Hello
A few years ago, I bought creative suite of adobe CS5. I have many CD, but I would like to re - install the suite on a different computer. Where can I find the info for resettlement? (key)
See if this document helps you to:
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Disabling account on a computer that has crashed
Hello
I tried to contact the support team to get a full license of my creative cloud with no luck.
My laptop crashed so I won't be able to do it myself.
Hi Melissavanre,
Please see the Ko: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html .
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I use Photoshop Cs5 on a PC that has been installed by the manufacturer of my PC in 2011, I tried to use it yesterday, and I get an error message saying to re - install the program. I have no knowledge on how to help.
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Please access "' programs and features'" and uninstall the Photoshop CS5 and access the link as follows to download the program installation of Photoshop CS5 and re - install and activate it with the serial key you have.
Download Adobe Creative Suite 5 products
Thank you.
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You can install the creative Cloud Desktop application as well as other creative applications Cloud while leaving the old programs installed.
You can download the Adobe Creative Cloud Desktop App from here:
Creative cloud help | Creative cloud desktop.After installing the desktop creative cloud application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications
Guinot
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Regarding my PHOTOSHOP CS5.1: I upgraded my computer, copy all the content of the hard drive to the new, and although I have disabled the software, I can't turn it on again in the new hard drive. This is an original product with a serial number. How can I activate it?
Hi Uri,
Please click on the link below and contact the Adobe Support via chat.
Hope this will help you.
Kind regards
Hervé Khare
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Have a lenovo t60 disk opportunity was wiped out when trying to install XP Pro, I get message windows does not see the hard drive, but he sees the laptop.
If its SATA you need SATA drivers to install. Since the XP CD doesn't have the SATA drivers on it
Unless you disable the AHCI in the BIOS. Or their wake.
Or get the SATA drivers. Check out them on diskette, press F6 during installation and then add them.
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Help me please!
Sarahd-
You can download cs5 here: CS5 download products, however if you do not disable before wiping the hard drive, you will need to contact support in order to reset your activations number so you can activate the new facilities.
Please contact Adobe customer on the link below. Click on the button still need help and choose the option to Chat:
Guinot
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Joseph, here is the link to Download CS5.5 products
Let us know if you need help with it.
Atul_Saini
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1. did you remove Bootcamp using disk utility?
2 have you tried local restore or recovery of the Internet? - OS X: on OS X Recovery - Apple Support . Mac with built-in optical drives may need 'Gray' disks to boot the system.
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Request for BIOS password after trying to wipe the hard drive?
Hi - I got a new computer and tried to erase the hard drive on my old Toshiba laptop for sale on. It is a Toshiba A-210 and is about three years old.
I put the "settings factory restore disk" and tried to follow the instructions on the CD cover. However, the instructions don't match the options given, I did something where I thought I was wiping the HARD drive. It seemed to go ok, but when I tried to start it again, it loads a black screen type "MS-DOS" asking for a password.
The password only I put up on the computer was for my user profile, and it's not accept that. If I try to go on without the password, the computer turns off.
I tried Googling and it could be a BIOS password, I think, but I've never been one of these. The only suggestions I could find for fixing involved by pressing one of the buttons "F" and move to Windows, but I can't get an answer using the 'F' keys On the Toshiba site it said that I needed to have it fixed by one of their authorized places, but I don't want to spend money on it, because I was trying only to erase the hard drive before trying to sell it on or scrapping it.
Does anyone have any suggestions? My hard drive was erased? There is nothing really confidential there, but I like it as clear as possible, I really don't mind if its working, I would consider it breaks to pieces.
Post edited by: katy_c
Hello Katy
After reading your thread I don't understand what you've done to lock your computer.
Still is it BIOS password cannot be set by mistake.When the BIOS password to settle should be written twice before, it will be activated.
What to do now? Is that the BIOS password can be deleted by a combination of keys or something simple. BIOS password is the most important safety feature and must offer the maximum protection of the BIOS.
You can sell your laptop without HARD drive too. On eBay, I saw many laptops that will be offered without HARD drive for data protection reasons. HARD drive can be exchanged for less money and it is not so important hardware component.In the history I see a problem only: BIOS password. You can offer a little cheaper laptop and the new owner can pay for password removal.
It is not easy to give you the right answer. I just want to be a little more realistic.
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