CC of Photoshop crashing just after opening

Similar Questions

• Installed AcrobatX Pro, but it crashes just after opening a document

  I just installed the trial version (I think) Acrobat X Pro.  I want to try out the features of edition of the Pro version before installing. I am not able to install Acrobat Pro DC because I'm on an old mac running on 10.7.5.

  So, I was successfully able to install Acrobat X Pro, but now whenever I open a document it hangs and quits the program after a few seconds. Can you help me?

  Hi Sarah,.

  Acrobat crashing on launch more likely seems to be a problem with the license.

  Try the following steps:

  Delete all the files in the following folders:

  C:\ProgramData\Adobe\SLStore

  C:\Program Files (x 86) \Common Files\Adobe\SLCache

  And delete all of the following except cache.db file

  C:\Program Files (x 86) \Common Files\Adobe\ Adobe PCD

  Product launch and activate with serial number again and check.

  Kind regards

  Rave

• Premiere Pro CS6 crashes immediately after opening

  So, I recently installed the Adobe Production Premium Suite for Windows 7. I installed all the updates and everything worked well. Then a month ago, I went to edit in Photoshop CS6 and it crashed just after importing the files. So just out of curiosity broke down when opening anything in the suite, After Effects, first, etc. So I uninstalled, reinstalled and downloaded all the updates and everything worked very well. Now this nastly little problem has arisin once again. Illustrator and Photoshop seem to work, I can load files, edit, save, restore, etc.. But Premiere and After Effects won't start. First starts very well and I can create a new project and set up, but once I am finished it first is actually opened, it instantly before I can't do anything. All I get is a message saying Windows this program has stopped working and then just exit out. No first error message. I then decided to open the project file, its opening and creation has not crashed. I imported the clips, no problem. I selected a clip to start editing, and first crashes everything as he has done before. If this problem happens with the TWO CS6 first Pro and After Effects CS6. With After Effects, I get the error message: After Effects error: current Crash. Last logged message was: 4224 > < ae.blitpipe > < 2 > make new context. Then I click OK and a second error message appears, it read: After Effects can't continue: Sorry, After Effects broke down. Using After Effects and support, go to (Adobes site). If you can't always solve the problem, contact Technical Support of Adobe (2). (0: 42). Then Windows appears with his message informing me that After Effects has stopped working.

  Data sheet:

  Windows 7

  Intel Core i7 3570 k

  8 GB ram G.Skill

  Motherboard ASrock Z77 Extreme 4

  XFX Radeon HD 7950

  2xAdata SP900 64 GB of SSD in RAID 0

  1 TB Seagate Barricuda HARD drive

  I can't see my version number of my applications because well I can't start their. I download the last update for first as I type this, it is currently updated according to the Adobe Update Manager.

  Thank you!

  Unable to launch fully is often related to the video driver. I'd go to AMD/ATI, check your video driver installed. If not the most recent, then download and install it. Note: there are a few problems with some of the latest drivers from AMD/ATI (especially in the PS CS6 forum), then it might be necessary to roll-back to a previous video driver.

  If this isn't the cause, in your case, then you have come to the less ruled out one of the main causes.

  Good luck

  Hunt

• Problems with InDesign CC 2015 and El Capitan DP7? With DP6 is was awesome, with DP7 crashes just after the start.

  Hello!

  Updated El Capitan DP7 this morning and InDesign crashes just after the start. (With DP6 is was great)!

  Any comment/suggestion/help?

  Process: Adobe InDesign CC 2015 [1409]

  Path: / Applications/Adobe InDesign 2015/Adobe InDesign 2015.app/Contents/MacOS/Adobe InDesign 2015 CC CC CC

  ID: com.adobe.InDesign

  Version: 11.1.0.122 (11100)

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible for: Adobe InDesign CC 2015 [1409]

  User ID: 501

  Date/time: 18:32:41.676 2015-08-21 + 0200

  OS version: Mac OS X 10.11 (15A263e)

  Report Version: 11

  Anonymous UUID: 0061129A-F597-5AFB-7DF4-CF3E3B3FDDA2

  Time since started awake: 5800 seconds

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_BAD_ACCESS (SIGSEGV)

  Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000040

  Note the exception: EXC_CORPSE_NOTIFY

  VM regions near 0x40:

  ->

  000000010aff9000-000000010affe000 [20 K] __TEXT r-x/rwx SM = COW/Applications/Adobe InDesign CC 2015 / Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

  Global tracking buffer (second chronological reverse):

  3.729044 CFNetwork 0x00007fff8b5b9a9b TCP 0x7fb494e71f80 SSL Handshake Conn MADE

  3.975525 SSL handshake at the start of CFNetwork 0x00007fff8b5b9977 TCP Conn 0x7fb494e71f80

  3.975626 all 0x00007fff8b5b821f TCP Conn 0x7fb494e71f80 CFNetwork. FD: 60, err: 0

  3.976001 event TCP Conn 0x7fb494e71f80 CFNetwork 0x00007fff8b5b77d1 1. Err: 0

  4.138228 CFNetwork TCP Conn 0x7fb494e71f80 0x00007fff8b5b6faf started

  9.259148 CFNetwork 0x00007fff8b5b9a9b TCP 0x7fb48d5d0f00 SSL Handshake Conn MADE

  This fixed it for me:

  
  

  Solved: Disabled the auto-hide the menu bar.

  
  

  InDesign crashing on the opening (using the beta OS El Capitan 10.11)

• Today PS CC 2014 started crashing seconds after opening? (All other work CC Apps)

  Today PS CC 2014 started crashing seconds after opening? (All other work CC Apps)

  MODEL: MacBookPro9, 2, MBP91.00D3.B09 of BootROM, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, MSC 2.2f44

  Graphics card: Intel HD Graphics 4000, graphics Intel HD 4000

  I tried

  • Reset the settings.
  • Signed in and out of the creation account of Cloud.
  • I have not installed plugins

  
  

  Still does not work

  This crash is because Photoshop is trying to write to a file named 'pslog.txt' in your home directory, but the file cannot be created or written on a reason any.

  If you can fix the permissions on this file or your home directory, then the crash stops.

• Skype crash just after the connection

  Hello

  Skype crashes just after that I have sign inn approximately 2 sec after a few times too 10 sec until it started a day and a half...

  doesn't look as if it was a local problem, since I can't sign inn on any pc or phone spit just after 1-2 sec

  even if I connect to a pc that has a different uses that inn works recorded, whne I try to connect inn I've kicked 1-2 sec after

  tried to fix most of them, but nothing helps...

  Fixed a problem...

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• I have a Dell Inspiron 1525, I deleted all the temp, %temp% files and emptied my Recycle Bin and now no program is running, they're going to crash just when open, help me please

  I have a Dell Inspiron 1525, I deleted all the temp, %temp% files and emptied my Recycle Bin and now no program is running, they're going to crash just when open, help me please :(

  Hello

  try a restore of the system before this happened

  http://www.windowsvistauserguide.com/system_restore.htm

  If necessary do in safe mode

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• CC and CC 2014 Photoshop crashes when I open any file.

  CC and CC 2014 Photoshop crashes when you open any file. I have to do a force quit. I hope I can solve this problem, I looked for answers for a week. Any help would be great!

  Thank you

  Jason

  Mac 10.9.4

  Presentation of the material:

  Model name: MacBook Pro

  Model identifier: MacBookPro6, 1

  Processor name: Intel Core i5

  Processor speed: 2.53 GHz

  Number of processors: 1

  Total number of cores: 2

  (By heart) L2 Cache: 256 KB

  L3 Cache: 3 MB

  Memory: 8 GB

  I thought about it, my Adobe Drive application had passed, I had to uninstall Adobe Drive 4 and then install Adobe Drive 5 - then open it and click on updates. It will update then you can have the Player Adobe enabled in your handling prefs file.

• CC of Photoshop crashes at the opening, but all other CC applications seem to work very well.

  I just installed CC last night, so I have a lot of time working with the CC apps still... Bridge is works well since the beginning for a LOT of sorting and tagging the images for a day and a half, and I opened CameraRAW, a handful of times without problem, then tonight I tried to open Photoshop CC for the first time and got a bunch of strange on expired trials and problems of activation messages and other errors and then it crashed... At first, I think that my internet security software might hinder attempts to Photoshop to confirm licensing online, but I seem to have gotten smooth... so I no longer get the weird licensing error, but just after that Photoshop load very quickly get the error "Photoshop has stop working" and it crashes. After experiencing this problem I went and I tried all my other apps CC and first, Illustrator, InDesign, bridge all seem well... just Photoshop gives me questions.

  I've tried "disconnect" and the signature in CC apps as suggested in the forums.

  I use CC on Windows 7 pro. I have Master Collection CS3 and CS5 installed on this computer... but I uninstalled these completely before installing new applications. I had some errors in the installation of CS3 so I used the Adobe cleaning tool to ensure that the CS5 and CS3 was completely uninstalled before you start fresh with CC. I do not expect this previous software is at the origin of the problems, but I thought I'd give a full description of my situation.

  Here are the full details provided in the error message when Photoshop CC crashes.

  Help, please!

  The f

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: Photoshop.exe

  Application version: 14.0.0.0

  Application timestamp: 5176451b

  Fault Module name: atiocl64.dll

  Fault Module Version: 2.3.451.0

  Timestamp of Module error: 4cfd9adc

  Exception code: c0000005

  Exception offset: 0000000000074fd0

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Information additional 1:5118

  More information 2: 5118284d710e59d7df066d776d38eee4

  3 more information: a97b

  Additional information 4: a97b4a62f69517c858ce776a2c65adc9

  I got it working with the help of Live Chat technical support. There was some sort of error that happens with my graphics driver... something that was not a problem with my previous version of Photoshop is now a problem with the new version. I've updated the graphics card driver and software through the manufacturer's website and that helped me to pass through.

  After updating the driver... at first it was as if I'd a while back... I'm a mistake period expired trial again on open Photoshop first, but then I tried again a disconnection and connection back to the CC, as noted previously ( http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html )... and this time, which contributed to correct the error of the trial and that time was not followed to crash (thanks to the update of the graphics driver).

  I have an ATI Radeon HD 5670 graphics card. The previous version of the driver that I was running was not working with Photoshop CC. I've now updated the driver to version 12.104.0.0 and everything works now.

  Thanks to the Live Chat technician who quickly identified my graphics as the question!

• Photoshop will unresponisve after opening/creating a file

  The appliance plug:

  Model: Acer 571PG V5 collapsing

  OS: Windows 8.1 Professional 64 Bit | "I wish I had a Mac" special edition

  Processor: Intel Quad Core i7

  Memory: 8 GB

  Graphics card: Intel HD Graphics 4000 ("ew")

  The big idea:

  I recently got Adobe CC as a gift. At the opening of my first place of Photoshop, [the title of this post]. I can open an instance of Photoshop, create or open a file, and Photoshop stops responding after a 10 to 30 second interval after editing the file, or let it sit open. I have tried many approaches to solve this problem:

  • Update my graphic drivers
  • Reboot (many times)
  • Changing the options of the printer (sounds ridiculous, but I had read that this was a resolution for some)
  • Disable the "autosave" of Photoshop (also)
  • Re-installing Photoshop
  • Which allows Photoshop more CPU usage and memory
  • Disable WiFi before you start (CC issue maybe?)

  
  

  The program does not offer any newspaper crash after going unresponsive. Neither windows fade the window and offer him answer of "this program has stopped working".

  I have also provided a wonderful video to illustrate this problem that you can view here.

  This can be reproduced, believe me, an infinite number of times.

  If you guys can help, it would be great. Also, I would like to know if I posted this in the wrong forum section. I found that I have a great talent to do that!

  See you soon,.

  Preston

  TL; DR: photshop wont work please help: Adobe Photoshop question - YouTube

  Solution:
  Clean your entire hard drive and re-install your operating system. Re-install Photoshop. (it will take a whole day)
  

• Illustrator trial CC crashes just after the start

  Greetings,

  For school I have to use Illustrator so I installed the trial, but everytime I run the program it closes just immediately once it is open. No error message what-so-ever. Just, it opens and closes.

  It was installed on a clean pc, just bought myself a new pc. I tried many things such as:

  -Reinstall

  -updates of pilot (who were already up to date)

  -take a break from my anti-virus

  -internet disableing

  -disableing my graphics adapter

  -put an additional file as one of the internet solutions proposed on this one.

  -J' lived almost every solution I could find on the net.

  I'm working on a Windows 8.1 with a GTX880M graphics card. And all the other Adobe products, I've tried work: Photoshop and first

  Does anyone have a clue as to what to do? Or if I can somehow connect a mistake?

  Kind regards

  There was one thing that I did not try, for those still getting this problem: 'go to 'C:\ProgramData\Adobe\SLStore'. Note that "C:\ProgramData" is hidden, you should see and exploit the hidden files. Move the SLStore and SLCache folders to another location. If you believe that there is no problem, you can delete the files that you moved. »

  quote from: Illustrator cc 2014 the trial goes down right after the launch

• Photoshop crashes soon after startup. How can I obtain and present the crash log? When I go to 'Help-&gt; Adobe product improvement Plan' nothing happens.

  Hello

  I'm having the problem that my Photoshop CS6 always crashes soon after startup. I use no plug-ins, and my PC is in good health. I would like to present a crash log if someone can tell me what the problem is, but when I go to 'Help-> Adobe product improvement Plan' that I read is where crash logs are produced nothing happens.

  I also have a question my Premiere Pro hangs at startup upward. I have these two programs were widely used in the past but have recently started having problems. I have already uninstalled and reinstalled CS6, but the problem persists.

  Any help would be massively appreciated.

  Chris

  Thank you. The crash log tells me that you have not updated Photoshop CS6. It should be 13.0.1.3 not 13.0.0.0

  Either run help > updates or download and install it. Adobe - Photoshop: for Windows

  ig75icd64.dll is a display driver.  Go here and to update: Intel® Driver Update Utility

• InDesign CC 2014 crashes seconds after opening the file

  Hi all

  I have an InDesign document that I worked on recently, a large document with many links and placed of vectors, however seconds after opening the InDesign file suddenly crashes.

  We have the same problem on several Mac and tried to separate the file of its related files/pictures, but also the document fonts, without success.

  Is there a way we can convert this to a .idml or otherwise without paying over the odds for a company to recover it?

  (I saw people potentially sending Adobe file to correct - it would be an option?)

  Thank you

  Mark

  Convert the .indd .idml through scripts has corrected this problem.

  The script can be found here:

  Free script Batch convert/export InDesign documents. Peter Kahrel

• installation of Photoshop crashes just before installing shared technolgy

  Photoshop and first element installation crashes just before installing shared technolgy

  your Setup logs must be analyzed: http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

• CS6 inDesign crashing just after startup

  Hello

  We had a problem with one of our InDesign CS6 users, I feel that we have tried to implement everything. I will list them for reference:

  • InDesign CS6 uninstall through the standard "uninstall a program".
  • Uninstalling InDesign CS6 and by using the 'AdobeCreativeCloudCleanerTool '.
  • Tried to install using different disks.
  • Tried the update of the program (a few times he has shown there is no update).
  • Tried to delete the startup scripts and the removal of preferences.
  • Tried with a profile of charge on PC users.
  • Used several PC to test it with various different user accounts.
  • In the end we suffered just the hard drive clean, a completely new installation of windows 7, still no joy.

  The only way that we can get this to work and not fall down just after commissioning is to give the user administrative rights, which for obvious reasons, is not an option for us.

  Here is the signature of the problem of window that warns me of the bat, with all the info inside.

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: InDesign.exe

  Application version: 8.0.0.370

  Application timestamp: 4f72c3ee

  Fault Module name: MSVCR100.dll

  Fault Module Version: 10.0.40219.1

  Timestamp of Module error: 4d5f0c22

  Exception code: 40000015

  Exception offset: 0008d6fd

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 2057

  Additional information 1: 7f56

  More information 2: 7f56d5316922f11d9c19960fa530c768

  Information additional 3:1720

  Additional information 4: 1720f133ce639c9412106776314a8c8e

  I would like to provide the dxdiag and msinfo files but I think they are not relevant because of the fact that this happens on multiple machines.

  Could someone please advise?

  Thank you

  Jacob

  Hi Peter,.

  It seems that I finally found a solution! One of my colleagues sent me so I thought I share it incase others have the same problem.

  Here are the steps I took to make it work.

  1. create a folder on the root of C, as C:\UserTemp

  2. give users the rights to modify on the file that you created.

  3. run the following commandlines for each user change their folder and tmp %% hemins (need to be registered as a user):

  A. setx.exe TEMP C:\UserTemp

  B. setx.exe TMP C:\UserTemp

  Basically, what this does is create a new TEMP folder where the user can get full access too, without having administrative rights. I was told that it works for all applications of CS6 not just InDesign.

  Hope this can help someone else in the future and thanks for your help on this stone, troubleshooting.

  See you soon,.

  Jacob