Photoshop crashes whenever I open it! Please any help?

Hello everyone

Today, I downloaded a psd file and when tried to open it I got the message that policies must be modified or so.

ANW I just press OK and after 2 seconds (I ddnt press something) crashed Photoshop and I can't open any psd which gives me the message of fonts! : S

I have a Macbook Pro with OSX Lion, 8 GB of RAM, processor i5 10.7.2 so I don't think it has to do with my hardware + the file is 4 MB only! .. Oh nd Photoshop CS5

I tried updating my Photoshop 12.0.4 but I got this error :/ (Photoshop 12.0.4 update is not applicable. Error code: U44M2P28)

His accident report...

Process: Adobe Photoshop CS5 [1399]

Path: / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5

ID: com.adobe.Photoshop

Version: 12.0 [12.0x20100422 [20100422.wst4.180 2010/04 / 22:02:00:00 break; wst4 branch]] (12.0)

Code type: X 86-64 (Native)

Parent process: launchd [305]

Date/time: 14:24:32.526 2012-02-06 + 0200

OS version: Mac OS X 10.7.2 (11 C 74)

Report Version: 9

Interval since last report: s 853508

Crashes since last report:-5

Per-App interval since last report: 91851 sec

Per-App crashes since last report: 9

Anonymous UUID: 01554F14-FA6E-48AB-B04C-51FB41664B1C

Crashed thread: 0 dispatch queue: com.apple.main - wire

Exception type: EXC_BAD_ACCESS (SIGSEGV)

Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000088

VM regions near 0 x 88:

->

__TEXT 0000000100000000-00000001026c 4000 [38.8 M] r-x/rwx SM = COW/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5

Request for clarification:

objc [1399]: garbage collection is OFF

Thread 0 crashed: Dispatch queue: com.apple.main - wire

0 FontExplorer X Pro for Photoshop CS5 0x000000011c967ef6 FEXLanguageMgr::FEXLanguageMgr() + 58

1 FontExplorer X Pro Photoshop CS5 0x000000011c967feb FEXLanguageMgr::getLanguageMgr() + 47

2 FontExplorer X Pro Photoshop CS5 0x000000011c946398 FontExplorerXPlugin::Notify (unsigned long, _ADsc *, long, void *) + 176

3 FontExplorer X Pro for Photoshop CS5 0x000000011c945766 AutoPluginMain + 484

4 com.adobe.Photoshop 0x00000001006fd8ab AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 4331815

5 com.adobe.Photoshop 0x00000001002773e8 0 x 100000000 + 2585576

6 com.adobe.Photoshop 0 0000000100277565 x 0 x 100000000 + 2585957

7 com.adobe.Photoshop 0 x 0000000100071914 0 x 100000000 + 465172

8 com.adobe.Photoshop 0x0000000100066d0f 0 x 100000000 + 421135

com.adobe.Photoshop 9 0x0000000100066dd2 0 x 100000000 + 421330

10 com.adobe.Photoshop 0x000000010024ef03 0 x 100000000 + 2420483

11 com.adobe.Photoshop 0x00000001002784f3 0 x 100000000 + 2589939

12 FontExplorer X Pro for Photoshop CS5 0x000000011c945542 FindListenerListEnd() + 162

13 com.adobe.Photoshop 0x000000010024a43f 0 x 100000000 + 2401343

14 com.adobe.Photoshop 0 x 0000000100071914 0 x 100000000 + 465172

15 com.adobe.Photoshop 0x0000000100066d0f 0 x 100000000 + 421135

16 com.adobe.Photoshop 0x0000000100066dd2 0 x 100000000 + 421330

17 com.adobe.Photoshop 0x00000001012f8d37 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 16895411

18 com.adobe.Photoshop 0x0000000100078e5c 0 x 100000000 + 495196

19 com.adobe.Photoshop 0x0000000100066d0f 0 x 100000000 + 421135

20 com.adobe.Photoshop 0x0000000100066dd2 0 x 100000000 + 421330

21 com.adobe.Photoshop 0x00000001012f6fab AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 16887847

22 com.apple.Foundation 0x00000001036da014 __NSFireTimer + 102

23 com.apple.CoreFoundation 0x00000001033b9f84 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

24 com.apple.CoreFoundation 0x00000001033b9ad6 __CFRunLoopDoTimer + 534

25 com.apple.CoreFoundation 0x000000010339a471 __CFRunLoopRun + 1617

26 com.apple.CoreFoundation 0x0000000103399ae6 CFRunLoopRunSpecific + 230

27 com.apple.HIToolbox 0x000000010ae2f3d3 RunCurrentEventLoopInMode + 277

28 com.apple.HIToolbox 0x000000010ae3658f ReceiveNextEventCommon + 181

29 com.apple.HIToolbox 0x000000010ae364ca BlockUntilNextEventMatchingListInMode + 62

30 com.apple.AppKit 0x00000001043163f1 _DPSNextEvent + 659

31 com.apple.AppKit 0x0000000104315cf5-[NSApplication nextEventMatchingMask:untilDate:inMode: dequeue:] + 135

32 com.apple.AppKit 0x000000010431262d-[NSApplication run] + 470

33 com.adobe.Photoshop 0x00000001012f6ecc AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 16887624

34 com.adobe.Photoshop 0x00000001012f80f7 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 16892275

35 com.adobe.Photoshop 0x0000000100068a22 0 x 100000000 + 428578

36 com.adobe.Photoshop 0x00000001002376c0 0 x 100000000 + 2324160

37 com.adobe.Photoshop 0x000000010023775f 0 x 100000000 + 2324319

38 com.adobe.Photoshop 0x0000000100002a44 0 x 100000000 + 10820

Thread 1: dispatch queue: com.apple.libdispatch - Manager

0 libsystem_kernel.dylib 0x000000010a7ed7e6 kevent + 10

1 libdispatch.dylib 0x000000010a5fd5be _dispatch_mgr_invoke + 923

2 libdispatch.dylib 0x000000010a5fc14e _dispatch_mgr_thread + 54

Thread 2:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840

2 com.adobe.amt.services 0x0000000110723c53 AMTConditionLock::LockWhenCondition (int.) + 37

3 com.adobe.amt.services 0x000000011071ccce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92

4 com.adobe.amt.services 0x0000000110723cbe AMTThread::Worker(void*) + 28

5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

3 wire:

0 libsystem_kernel.dylib 0x000000010a7eb6ce semaphore_timedwait_trap + 10

1 com.apple.CoreServices.CarbonCore 0x000000010978d4aa MPWaitOnSemaphore + 77

2 supported multiprocessor 0x000000011551ebd3 ThreadFunction(void*) + 69

3 com.apple.CoreServices.CarbonCore 0x000000010978df22 PrivateMPEntryPoint + 58

4 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

5 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Thread 4:

0 libsystem_kernel.dylib 0x000000010a7eb6ce semaphore_timedwait_trap + 10

1 com.apple.CoreServices.CarbonCore 0x000000010978d4aa MPWaitOnSemaphore + 77

2 supported multiprocessor 0x000000011551ebd3 ThreadFunction(void*) + 69

3 com.apple.CoreServices.CarbonCore 0x000000010978df22 PrivateMPEntryPoint + 58

4 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

5 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Wire 5:

0 libsystem_kernel.dylib 0x000000010a7eb6ce semaphore_timedwait_trap + 10

1 com.apple.CoreServices.CarbonCore 0x000000010978d4aa MPWaitOnSemaphore + 77

2 supported multiprocessor 0x000000011551ebd3 ThreadFunction(void*) + 69

3 com.apple.CoreServices.CarbonCore 0x000000010978df22 PrivateMPEntryPoint + 58

4 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

5 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Line 6:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840

2 com.apple.CoreServices.CarbonCore 0x00000001097b5c9a TSWaitOnCondition + 106

3 com.apple.CoreServices.CarbonCore 0x00000001097483f6 TSWaitOnConditionTimedRelative + 127

4 com.apple.CoreServices.CarbonCore 0x000000010978d0bd MPWaitOnQueue + 181

5 AdobeACE 0x0000000107bc823d 0x107b8e000 + 238141

6 AdobeACE 0x0000000107bc7bea 0x107b8e000 + 236522

7 com.apple.CoreServices.CarbonCore 0x000000010978df22 PrivateMPEntryPoint + 58

8 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

libsystem_c.dylib 9 0x000000010a6acb75 thread_start + 13

Line 7:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840

2 com.apple.CoreServices.CarbonCore 0x00000001097b5c9a TSWaitOnCondition + 106

3 com.apple.CoreServices.CarbonCore 0x00000001097483f6 TSWaitOnConditionTimedRelative + 127

4 com.apple.CoreServices.CarbonCore 0x000000010978d0bd MPWaitOnQueue + 181

5 AdobeACE 0x0000000107bc823d 0x107b8e000 + 238141

6 AdobeACE 0x0000000107bc7bea 0x107b8e000 + 236522

7 com.apple.CoreServices.CarbonCore 0x000000010978df22 PrivateMPEntryPoint + 58

8 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

libsystem_c.dylib 9 0x000000010a6acb75 thread_start + 13

Thread 8:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840

2 com.apple.CoreServices.CarbonCore 0x00000001097b5c9a TSWaitOnCondition + 106

3 com.apple.CoreServices.CarbonCore 0x00000001097483f6 TSWaitOnConditionTimedRelative + 127

4 com.apple.CoreServices.CarbonCore 0x000000010978d0bd MPWaitOnQueue + 181

5 AdobeACE 0x0000000107bc823d 0x107b8e000 + 238141

6 AdobeACE 0x0000000107bc7bea 0x107b8e000 + 236522

7 com.apple.CoreServices.CarbonCore 0x000000010978df22 PrivateMPEntryPoint + 58

8 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

libsystem_c.dylib 9 0x000000010a6acb75 thread_start + 13

Wire 9:

0 libsystem_kernel.dylib 0x000000010a7ece42 __semwait_signal + 10

1 libsystem_c.dylib 0x000000010a65fdea nanosleep + 164

2 com.adobe.PSAutomate 0x000000011d6610fb ScObjects::Thread:sleep(unsigned_int) + 59

3 com.adobe.PSAutomate 0x000000011d643033 ScObjects::BridgeTalkThread::run() + 163

4 com.adobe.PSAutomate 0x000000011d6611f6 ScObjects::Thread:go(void*) + 166

5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Thread 10:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840

2 com.adobe.adobeswfl 0x000000012167f04d APXGetHostAPI + 2430509

3 com.adobe.adobeswfl 0x0000000121440a39 APXGetHostAPI + 77849

4 com.adobe.adobeswfl 0x000000012167f161 APXGetHostAPI + 2430785

5 com.adobe.adobeswfl 0x000000012167f2ba APXGetHostAPI + 2431130

6 com.adobe.adobeswfl 0x000000012167f3b0 APXGetHostAPI + 2431376

7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Wire 11:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840

2 com.adobe.adobeswfl 0x000000012167f04d APXGetHostAPI + 2430509

3 com.adobe.adobeswfl 0x0000000121440a39 APXGetHostAPI + 77849

4 com.adobe.adobeswfl 0x000000012167f161 APXGetHostAPI + 2430785

5 com.adobe.adobeswfl 0x000000012167f2ba APXGetHostAPI + 2431130

6 com.adobe.adobeswfl 0x000000012167f3b0 APXGetHostAPI + 2431376

7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

12 wire:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840

2 com.adobe.adobeswfl 0x000000012167f04d APXGetHostAPI + 2430509

3 com.adobe.adobeswfl 0x0000000121440a39 APXGetHostAPI + 77849

4 com.adobe.adobeswfl 0x000000012167f161 APXGetHostAPI + 2430785

5 com.adobe.adobeswfl 0x000000012167f2ba APXGetHostAPI + 2431130

6 com.adobe.adobeswfl 0x000000012167f3b0 APXGetHostAPI + 2431376

7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Line 13:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840

2 com.adobe.adobeswfl 0x000000012167f04d APXGetHostAPI + 2430509

3 com.adobe.adobeswfl 0x0000000121440a39 APXGetHostAPI + 77849

4 com.adobe.adobeswfl 0x000000012167f161 APXGetHostAPI + 2430785

5 com.adobe.adobeswfl 0x000000012167f2ba APXGetHostAPI + 2431130

6 com.adobe.adobeswfl 0x000000012167f3b0 APXGetHostAPI + 2431376

7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Thread 14:

0 libsystem_kernel.dylib 0x000000010a7eb67a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x000000010a7ead71 mach_msg + 73

2 com.apple.CoreFoundation 0x0000000103391b6c __CFRunLoopServiceMachPort + 188

3 com.apple.CoreFoundation 0x000000010339a2d4 __CFRunLoopRun + 1204

4 com.apple.CoreFoundation 0x0000000103399ae6 CFRunLoopRunSpecific + 230

5 com.apple.CoreMediaIO 0x000000012123c541 CMIO::DAL:RunLoop:OwnThread(void*) + 159

6 com.apple.CoreMediaIO 0x00000001212326b2 CAPThread::Entry(CAPThread*) + 98

7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Line 15:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad2a6 _pthread_cond_wait + 890

2 com.adobe.adobeswfl 0x000000012167f019 APXGetHostAPI + 2430457

3 com.adobe.adobeswfl 0 x 0000000121814943 APXGetHostAPI + 4091683

4 com.adobe.adobeswfl 0x000000012167f161 APXGetHostAPI + 2430785

5 com.adobe.adobeswfl 0x000000012167f2ba APXGetHostAPI + 2431130

6 com.adobe.adobeswfl 0x000000012167f3b0 APXGetHostAPI + 2431376

7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

16 wire:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad2a6 _pthread_cond_wait + 890

2 com.adobe.adobeswfl 0x000000012167f019 APXGetHostAPI + 2430457

3 com.adobe.adobeswfl 0x000000012169b95c APXGetHostAPI + 2547516

4 com.adobe.adobeswfl 0x000000012167f161 APXGetHostAPI + 2430785

5 com.adobe.adobeswfl 0x000000012167f2ba APXGetHostAPI + 2431130

6 com.adobe.adobeswfl 0x000000012167f3b0 APXGetHostAPI + 2431376

7 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

8 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Thread 17:

0 libsystem_kernel.dylib 0x000000010a7ecd7a __recvfrom + 10

1 ServiceManager - Launcher.dylib 0x00000001268ac982 call + 54020

2 ServiceManager - Launcher.dylib 0x00000001268abadf call + 50273

3 ServiceManager - Launcher.dylib 0x00000001268aab26 call + 46248

4 ServiceManager - Launcher.dylib 0x00000001268aab81 call + 46339

5 ServiceManager - Launcher.dylib 0x00000001268aac02 call + 46468

6 ServiceManager - Launcher.dylib 0x00000001268a530d call + 23695

7 ServiceManager - Launcher.dylib 0x00000001268a54a6 call + 24104

8 ServiceManager - Launcher.dylib 0x00000001268a5f2f call + 26801

9 ServiceManager - Launcher.dylib 0x00000001268a601d call + 27039

Call 10 ServiceManager - Launcher.dylib 0x00000001268a931f + 40097

11 ServiceManager - Launcher.dylib 0x00000001268a95c5 call + 40775

12 ServiceManager - Launcher.dylib 0x00000001268a9b84 call + 42246

13 ServiceManager - Launcher.dylib 0x00000001268a9d71 call + 42739

14 ServiceManager - Launcher.dylib 0x000000012689bdaf Login + 1773

ServiceManager - Launcher.dylib 0x000000012689d295 Login + 7123 15

16 ServiceManager - Launcher.dylib 0x00000001268aa2a8 call + 44074

17 ServiceManager - Launcher.dylib 0x00000001268ac6c1 call + 53315

18 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

19 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

18 wire:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad2a6 _pthread_cond_wait + 890

2 com.apple.CoreServices.CarbonCore 0 x 0000000109748414 TSWaitOnConditionTimedRelative + 157

3 com.apple.CoreServices.CarbonCore 0x00000001097481eb TSWaitOnSemaphoreCommon + 358

4 com.apple.CoreServices.CarbonCore 0x000000010977b97a AsyncFileThread(void*) + 219

5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Line 19:

0 libsystem_kernel.dylib 0x000000010a7ed192 __workq_kernreturn + 10

1 libsystem_c.dylib 0x000000010a6ab594 _pthread_wqthread + 758

2 libsystem_c.dylib 0x000000010a6acb85 start_wqthread + 13

Line 20:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840

2 libtbb.dylib 0x000000010e6a622c tbb + 92::internal::GenericScheduler::wait_while_pool_is_empty()

3 0x000000010e6b0b84 tbb::internal:CustomScheduler < tbb::internal:IntelSchedulerTraits > libtbb.dylib: wait_for_all (tbb::ta sk &, tbb::task *) + 1858

4 libtbb.dylib 0x000000010e6a8e3a tbb::internal:GenericScheduler:worker_routine(void*) + 632

5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Line 21:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840

2 libtbb.dylib 0x000000010e6a622c tbb + 92::internal::GenericScheduler::wait_while_pool_is_empty()

3 0x000000010e6b0b84 tbb::internal:CustomScheduler < tbb::internal:IntelSchedulerTraits > libtbb.dylib: wait_for_all (tbb::ta sk &, tbb::task *) + 1858

4 libtbb.dylib 0x000000010e6a8e3a tbb::internal:GenericScheduler:worker_routine(void*) + 632

5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Thread 22:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840

2 libtbb.dylib 0x000000010e6a622c tbb + 92::internal::GenericScheduler::wait_while_pool_is_empty()

3 0x000000010e6b0b84 tbb::internal:CustomScheduler < tbb::internal:IntelSchedulerTraits > libtbb.dylib: wait_for_all (tbb::ta sk &, tbb::task *) + 1858

4 libtbb.dylib 0x000000010e6a8e3a tbb::internal:GenericScheduler:worker_routine(void*) + 632

5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Line 23:

0 libsystem_kernel.dylib 0x000000010a7ecbca __psynch_cvwait + 10

1 libsystem_c.dylib 0x000000010a6ad274 _pthread_cond_wait + 840

2 libtbb.dylib 0x000000010e6a622c tbb + 92::internal::GenericScheduler::wait_while_pool_is_empty()

3 0x000000010e6b0b84 tbb::internal:CustomScheduler < tbb::internal:IntelSchedulerTraits > libtbb.dylib: wait_for_all (tbb::ta sk &, tbb::task *) + 1858

4 libtbb.dylib 0x000000010e6a8e3a tbb::internal:GenericScheduler:worker_routine(void*) + 632

5 libsystem_c.dylib 0x000000010a6a98bf _pthread_start + 335

6 libsystem_c.dylib 0x000000010a6acb75 thread_start + 13

Line 24:

0 libsystem_kernel.dylib 0x000000010a7ed192 __workq_kernreturn + 10

1 libsystem_c.dylib 0x000000010a6ab594 _pthread_wqthread + 758

2 libsystem_c.dylib 0x000000010a6acb85 start_wqthread + 13

Thread 0 crashed with X 86 State of Thread (64-bit):

Rax: 0 x 0000000000000000 rbx: 0x00007fff5fbfd8a0 rcx: 0x0000000000000e0e rdx: 0x0000000000000e50

RDI: 0x00007fff5fbfd8a0 rsi: 0 x 0000000000004000 PBR: RER 0x00007fff5fbfd9d0: 0x00007fff5fbfd8a0

R8: r9 0x000000010e822a00: 0 x 0000000000000000 r10: 0 x 0000000000000000 r11: 0x00000000ffffffdf

R12: 0x00007fff5fbfd9af r13: 0x00007fff5fbfd9a0 r14: 0x0000000129ae50d0 r15: 0x0000000101e83f4d

RIP: 0x000000011c967ef6 rfl: 0 x 0000000000010206 cr2: 0 x 0000000000000088

Logical CPU: 0

Binary images:

0 x 100000000 - 0x1026c3fff + com.adobe.Photoshop (12.0 [12.0x20100422 [20100422.wst4.180 2010/04 / 22:02:00:00 break; wst4 branch]]-12.0) < 60BDBEFD-6906-48FB-C43C-67668F4F1A75 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5

0x1032a6000 - 0x10331efef + com.adobe.adobe_caps (adobe_caps 3.0.116.0 - 3.0.116.0) < 4A355686-1451-B19A-0C55-DFE49FD2539E > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps

0 x 103334000 - 0x103334fff com.apple.Carbon /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon < 895C2BF2-1666-3A59-A669-311B1F4F368B > (153-153)

0 x 103337000 - 0x10333efff org.twain.dsm (1.9.4 - 1.9.4) < 17E583BD-BFCC-366B-86C5-AB02D7257F60 > /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN

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0x112aa3000 - 0x112ac4fff libKoreanConverter.dylib (54.0.0 - 1.0.0 compatibility) < 32EBCCBC-E862-3888-8202-B01053FDFECA > /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

0x112ac8000 - 0x112ad7ff7 libSimplifiedChineseConverter.dylib (54.0.0 - 1.0.0 compatibility) < D5083346-BF48-325F-9399-06F4F9D7986C > /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib

0x112adb000 - 0x112aedff7 libTraditionalChineseConverter.dylib (54.0.0 - 1.0.0 compatibility) < 8F0BC42F-025B-3803-9C3E-FBD99199DFAA > /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib

0x112af1000 - 0x112af2ff7 libCyrillicConverter.dylib (54.0.0 - 1.0.0 compatibility) < B33779D3-937C-39A1-91E9-385B5268EF70 > /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib

0x1132fd000 - 0x113305fff + com.adobe.asneu.framework (stand version 1.7.0.1 - 1.7.0.1) < 3D59CB21-F5C7-4232-AB00-DFEB04206024 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/asneu.framework/Versions/a/asneu

0x11347e000 - 0x113485fff + e/s asynchronous enable (?) - ???) < 4A594DDA-92E0-8995-316B-1D7EB10CF57F >/Applications/Adobe Photoshop CS5 / * / enable Async asynchronous IO IO.plugin/Contents/MacOS/Enable

0x1136de000 - 0x1136e7fff + FastCore (?) - ???) < 15558285-6C3A-5C49-EDF4-4A664DE01D8C >/Applications/Adobe Photoshop CS5/*/FastCore.plugin/Contents/MacOS/FastCore

0 x 115433000 - 0x115461ff3 + MMXCore (?) - ???) < 32062990-40CB-B7C3-4E42-1516FA248390 >/Applications/Adobe Photoshop CS5/*/MMXCore.plugin/Contents/MacOS/MMXCore

0x1154e9000 - 0x115554ff0 + multiprocessor support (?) - ???) < 19B980AD-3187-9403-77DE-04815B631D76 >/Applications/Adobe Photoshop CS5 / * / Support multiprocessor Support.plugin/Contents/MacOS/MultiProcessor

0x116b00000 - 0x116bc7ff7 ColorSyncDeprecated.dylib (4.6.0 - 1.0.0 compatibility) < B3E00682-FD14-30C3-AE7D-2B16655AD469 > System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib

0x116d69000 - 0x116da6feb + com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 1.0.0.64 - 1.0.0.64) < CD8BD7C7-0F66-29B6-C158-A6EF8DF69996 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/updaternotifications.framework/Versions/a/UpdaterNotification s

0x116fba000 - 0x116fbafff com.apple.quartzframework /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz < 21FCC91F-C7B9-304F-8C9C-04F3924F4AE3 > (1, 5-1, 5)

0x116fbd000 - 0x116fbefff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) < 0F55CD76-DB24-309B-BD12-62B00C1AAB9F > /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel

0x11b0f7000 - 0x11b0fafff com.apple.AppleSystemInfo (< 598ADC13-C994-3579-A885-0D6658DDD564 > /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo 1.0 - 1.).

0x11c5a0000 - 0x11c5bcff7 + MeasurementCore (?) - ???) < 362B1E96-E8A2-1EE3-C5BB-2ABAF6A2BB6A >/Applications/Adobe Photoshop CS5/*/MeasurementCore.plugin/Contents/MacOS/MeasurementCore

0x11c900000 - 0x11d1e7ff7 + FontExplorer X Pro Photoshop CS5 (3.2.1?) - < C8383148-9AB8-2C07-43C6-3B19E7D0E0B6 >/Applications/Adobe Photoshop CS5 / * / FontExplorer X for Photoshop CS5.plugin/Contents/MacOS/FontExplorer Photoshop CS5 Pro X

0x11d438000 - 0x11d439fff ATSHI.dylib (?) - ???) < F13B3CE7-DFD5-3FB4-B56F-73F6348A80EE > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib

0x11d4df000 - 0x11d73bfef + com.adobe.PSAutomate (12, 0-12, 0) < DEF17256-5104-6A43-5800-D6F2CD64C350 >/Applications/Adobe Photoshop CS5/*/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport

0x11d951000 - 0x11d9f5ffb + com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) < 332E7D8D-BF42-3177-9BC5-033942DE35E0 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript

0x11da57000 - 0x11daf7fef + com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) < 53DD7281-5B59-7FF5-DB57-C9FD60E524C7 > / Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore

0x11db3d000 - 0x11db5dffb + com.adobe.ape (adbeapecore version 3.1.65.7508 - 3.1.65.7508) < 284C86BE-ACD8-31DD-E58D-544F581BC93B >/Library/Application Support/Adobe/*/adbeapecore.framework/adbeapecore

0x11dce3000 - 0x11dceeff7 com.apple.DisplayServicesFW (2.5.2 - 317) < 48964503-D7F0-3567-9594-E6AA9C9300EF > /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices

0x11df00000 - 0x11e394fff com.apple.RawCamera.bundle (3.9.0 - 584) < CB295E3D-6E52-4E53-D553-A7C5FF960C01 > /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera

0x11ed15000 - 0x11ed4afff com.apple.securityinterface /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface < 790DDF7E-6BA9-36DD-B818-2322A712E1F5 > (5.0 - 55004)

0x11ed75000 - 0x11eda2fff com.apple.quartzfilters (1.7.0 - 1.7.0) < ED846829-EBF1-3E2F-9EA6-D8743E5A4784 > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters

0x11edd1000 - 0x11edd5fff com.apple.audio.AudioIPCPlugIn (1.2.1 - 1.2.1) < 46DBC886-A984-36F8-BAC6-CFBAED880258 > /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C Contents/MacOS/AudioIPCPlugIn

0x11edda000 - 0x11ede0fff com.apple.audio.AppleHDAHALPlugIn (2.1.3 - 2.1.3f7) < 25F21980-C114-3688-B6E7-FD83052D67B1 > /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn

0x11f100000 - 0x11f192ff7 com.apple.PDFKit (2.6.1 - 2.6.1) < 33A0A777-8CF4-3F36-BB1A-78F8A3D7E8C2 > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit

0x11f1ee000 - 0x11f235ff7 com.apple.CoreMedia /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia < AA2E9D78-A08C-39E2-B423-D69A75C2397D > (1.0 - 705.42)

0x11f257000 - 0x11f271fff com.apple.CoreMediaAuthoring (2.0 - 889) < 99D8E4C6-DDD3-3B0C-BBFB-A513877F10F6 > /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthor ing

0 x 121230000 - 0x121280fff com.apple.CoreMediaIO /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO < 13374EA4-83BE-3407-B9DD-D199426D0E7A > (210, 0-3180)

0x1212a5000 - 0x1212d0fff libpcre.0.dylib (1.1.0 - 1.0.0 compatibility) < 7D3CDB0A-840F-3856-8F84-B4A50E66431B > /usr/lib/libpcre.0.dylib

0 x 121400000 - 0x122247fcf + com.adobe.adobeswfl (?) -2.0.0.7489) < DBD38111-48D6-C031-EF50-D034C94ED38B >/Library/Application Support/Adobe/*/adbeapecore.framework/Resources/AdobeSWFL.bundle/Contents/MacOS/AdobeSWFL

0 x 122448000 - 0x1225d2ff7 com.apple.QTKit (7.7.1 - 2306) < A97042BD-4FD8-3556-9279-6B7742C98904 > /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

0x1226d5000 - 0x122767fff com.apple.CorePDF /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF < 6056B710-155A-3543-9373-B9F3E5FC99CE > (3.0 - 3.0)

0x1227b5000 - 0x122a23ff7 com.apple.QuartzComposer (5.0 - 236) < CBF3070A-BD09-328D-857F-F35A0E1D22B5 > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer

0x122b7b000 - 0x122df6fff com.apple.imageKit (2.1.1 - 1.0) < 9C159577-0FFF-34D8-890E-66627A9E44FB > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit

0x122f78000 - 0x123076fff com.apple.QuickLookUIFramework (3.1 - 500.1) < D3A71FF1-7ED1-39DB-AD4E-451612DA536C > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI

0 x 123120000 - 0x1233abfff com.apple.JavaScriptCore (7534.52 - 7534.52.7) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore < 4B188A38-3A5B-327D-ABE9-8EE2420B3791 >

0 x 123431000 - 0x12384dff7 com.apple.SceneKit (2.1 - 125.1) < 296A889C-2E9D-366F-8962-E23931EECC70 > /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit

0x123a20000 - 0x123dbefef com.apple.MediaToolbox /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox < BF05C02D-3202-3FF8-A334-C14AF7C89F9E > (1.0 - 705.42)

0x123e32000 - 0x124264fff com.apple.VideoToolbox /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox < FA0AD643-845C-3378-AFD1-8C5BD0215B72 > (1.0 - 705.42)

0x1242f1000 - 0x124a85fef com.apple.CoreAUC (6.11.04 - 6.11.04) /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC < FFC336DF-C71F-3C93-8E93-5CBD9EEAE940 >

0x124aa1000 - 0x124af4fff com.apple.AppleVAFramework (5.0.14 - 5.0.14) < 45159B9E-05BF-35B2-AF76-D933490FBFB1 > /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

0x124afe000 - 0x124bfbfff com.apple.avfoundation (2.0 - 180, 30) < 061DDF4C-E7BB-33D0-BEB9-0443ADF6EC8C > /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation

0x124cb3000 - 0x124d0ffff com.apple.QuickLookFramework (3.1 - 500.1) < 0C9E98D2-D8F9-3161-9809-0D77B98AD938 > /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook

0x124d47000 - 0x124d9bff7 com.apple.ImageCaptureCore (3.0.1 - 3.0.1) < 5D86BECB-9F7A-3FDB-9436-C3DE4B2A5F29 > /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore

0x125fe1000 - 0x12600bfff com.apple.cmio.DAL.VDC_4 /System/Library/Frameworks/CoreMediaIO.framework/Resources/VDC.plugin/Contents/MacOS/VDC < 3C963342-7F33-33D9-BB82-4BBEB8D18ADB > (210, 0-3180)

0x1262a7000 - 0x1262dcfff libTrueTypeScaler.dylib (?) - ???) < B326A78E-C65A-345E-8D64-62B45CC6FA3F > /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc're / libTrueTypeScaler.dylib

0x1262e9000 - 0x12636aff7 libType1Scaler.dylib (?) - ???) < 272DE5FE-9A91-3283-9212-84F7DD53B71C > /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc're / libType1Scaler.dylib

0 x 126899000 - 0x1268c1fef + ServiceManager - Launcher.dylib (?) - ???) < 4608E5E7-7F22-A4FF-527C-E97EA339FCCC >/Library/Application Support/Adobe/*/ServiceManager-Launcher.dylib

0x127e60000 - 0x127e8eff7 GLRendererFloat (?) - ???) oats /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFl < 16DF14A0-7264-31A4-83F6-E6F96CF4AB3D >

0x12aa51000 - 0x12abe9ff7 GLEngine (?) - ???) < D770A837-9F8D-3C86-AB33-CBDEF5599CA2 > /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine

0x12af5d000 - 0x12b056fff libGLProgrammability.dylib (?) - ???) /System/Library/frameworks/OpenGL.Framework/versions/A/libraries/libGLProgrammability.dyl < BCA0FD49-2103-33D8-8801-326C6A62465E > ib

0x12c0f6000 - 0x12c4e9fff com.apple.driver.AppleIntelHDGraphicsGLDriver (7.14.5 - 7.1.4) < CB2AB05D-80A1-3017-BB1A-8C201588A389 > /System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle/Contents/MacOS/AppleIntelH DGraphicsGLDriver

0x12d000000 - 0x12d6dbff7 libclh.dylib (4.0.3 - 4.0.3) < E162CEC6-C0F3-3222-8675-D168932BD544 > /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib

0 x 200000000 - 0x2007e3fff com.apple.GeForceGLDriver (7.14.5 - 7.1.4) < DFEC9327-FF15-31D2-9097-D693EA5185A4 > /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver

0x7fff62685000 - 0x7fff626b9ac7 dyld (195.5 -?) < 4A6E2B28-C7A2-3528-ADB7-4076B9836041 >/usr/lib/dyld

Summary of the external change:

Calls made by other processes for this process:

task_for_pid: 7

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 1938

thread_create: 0

thread_set_state: 0

Summary region VM:

ReadOnly part of libraries: Total = 303.6 M resident=224.1M(74%) swapped_out_or_unallocated=79.4M(26%)

Regions in writing: Total = 565. 3 m written=327.8M(58%) resident=386.0M(68%) swapped_out = 0 K (0%) unallocated=179.3M(32%)

VIRTUAL FIELD TYPE

===========                      =======

ATS (font support) 33.3 M

CG backup stores 6892K

Image CG 2036K

CG 208 K raster data

Images shared CG 3448K

CoreGraphics 16K

CoreServices 1804K

IOKit 3596K

MALLOC 437,5 M

Flyleaf MALLOC 48 K

Tag memory = 240 16.0 M

Tag memory = 242 12K

Tag memory = 251 8K

OpenGL GLSL 1372K

(Reserved) 128K reserved OpenGL GLSL VM address space (not assigned)

BATTERY GUARD 56.1 M

Pile of 34.2 M

VM_ALLOCATE 17.9 M

__CI_BITMAP 80K

__DATA                             45.6M

__IMAGE 1256K

__LINKEDIT 43.8 M

__RC_CAMERAS 236K

__TEXT 259.8 M

__UNICODE 544K

mapped file 157.3 M

32.9 shared memory M

===========                      =======

TOTAL                               1.1G

In TOTAL, less space reserved VM 1.1 G

Model: MacBookPro6, 2, MBP61.0057.B0C of BootROM, 2 processors, Intel Core i5 2.53 GHz, 8 GB, MSC 1.58f16

Graphics card: NVIDIA GeForce GT 330 M, NVIDIA GeForce GT 330 M, PCIe, 256 MB

Graphics: graphics card Intel HD, Intel HD Graphics, integrated, 288 MB

Memory module: DIMM0/0 BANK, 4 GB DDR3, 1067 MHz, 0x02B5, 0 x 000000000000000000000000000000000000

Memory module: DIMM0/1 BANK, 4 GB DDR3, 1067 MHz, 0x02B5, 0 x 000000000000000000000000000000000000

Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 93), Broadcom BCM43xx 1.0 (5.100.98.75.18)

Bluetooth: Version 4.0.1f4, 2 service, 11 gear, 1 incoming serial ports

Network service: Airport, AirPort, en1

Serial ATA Device: ST9500325ASG, 500,11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB device: hub_device, 0 x 0424 (SMSC), 0 x 2514, 0xfa100000 / 2

USB device: Internal card reader memory, apple_vendor_id, 0 x 8403, 0xfa130000 / 5

USB Device: Hub BRCM2070, 0x0a5c (Broadcom Corp.), 0 x 4500, 0xfa110000 / 4

USB device: Bluetooth USB Host Controller, apple_vendor_id, 0 x 8218, 0xfa113000 / 6

USB device: Apple keyboard / Trackpad, apple_vendor_id, 0 x 0237, 0xfa120000 / 3

USB device: hub_device, 0 x 0424 (SMSC), 0 x 2514, 0xfd100000 / 2

USB device: Receiver IR, apple_vendor_id, 0 x 8242, 0xfd120000 / 4

USB device: Built-in ISight, apple_vendor_id, 0 x 8507, 0xfd110000 / 3

Please guys, any help would be appreciated... Thank you!!

As you can see in the crashlog, you crashed into the plugin 'FontExplorer X body '.  Disable this plugin until you can update by the author of the plugin.

In addition, the ME version of Photoshop should have available updates as well.  You must get them from WinSoft instead of Adobe, as WinSoft sells the ME version.

Tags: Photoshop

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    We are sorry to hear that your Firefox seems to crash when you open it. Please perform the following steps to give us an ID of crash report which helps us to learn more about the cause of the accident.

    1. To get a window run the following shortcut: [Windows] + [R]. This should bring up a window that contains a text field.
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    You can find more information and troubleshooting in the article Firefox plant - troubleshoot and prevent assistance fixing crashes .

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    The path of the defective module is the same and its blocking because of the Intel Graphics Driver on your computer, "ig7icd64.dll" corresponds to the software driver for intel.

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    Path of the failing module: C:\Windows\system32\ig7icd64.dll

    Kind regards

    ~ Mohit

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    The f

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    Application timestamp: 5176451b

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    Timestamp of Module error: 4cfd9adc

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    Locale ID: 1033

    Information additional 1:5118

    More information 2: 5118284d710e59d7df066d776d38eee4

    3 more information: a97b

    Additional information 4: a97b4a62f69517c858ce776a2c65adc9

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    Timestamp of Module error: 4b4c0412
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    Exception offset: 00000000006e5a39
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    Locale ID: 1033
    Additional information 1: f68b
    More information 2: f68bbcd7511b5a7bc336966a1be9f998
    3 more information: edd2
    Additional information 4: edd2fb89e81f4a02ffd59a9e5bf43484

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