CC of Photoshop take 5 minutes to load, freezes the time slider, requiring a restart of the computer.  IMac 27 ".  By conference call Apple this week, it is not the RAM/computer/storage.  It's associated PS.  No matter which all help with this?

Also, when frozen, cannot navigate to open other apps/Safari etc.

Hi Susan,.

Try to run Photoshop, hold down the SHIFT key on the keyboard and click Yes to ignore the optional plugins loading. If that helps connect some third parties could be the cause of problem. If this is not the case, go to the second suggestion.

Hold control, SHIFT key and option key when you launch Photoshop and choose Yes to reset

preferences. If this does not work as well. Try rebooting the machine at startup. See below the link on how to

Enter the secure boot.

Try safe mode if your Mac does not end commissioning - Apple Support

Please post on the Adobe Forums.

Tags: Photoshop

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