CC the renewal of evil, and more I was charged $1 per attempt to renew my account.
My financial situation we will say is not the best. So the other day I went to renew my membership creative cloud, waited 15 minutes, that he said always he needed me to update my payment information. I tried to renew 6 times, nothing helps. He destroyed my workflow and made me miss a project deadline. It was yesterday. Today I log in again to see that I still can't get one of my apps yet, so I'll check my statements that I was charged $1 per attempt of renewal, taking a total of $6 and leaving me no not with enough to pay what I had for it because I received an email saying that my subscription cannot be processed. Needless to say, I'm quite upset about this whole situation, and I wonder if anyone can shed some light on that and maybe tell me what was wrong and why I was charged to try to renew my account.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==>==> NOTE DAYS AND TIME
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
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Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Good night! I will not renew the license of creativ-cloud more
Good night! I will not renew the license of creativ-cloud more
If you have a full creative cloud plan, one App or photography to the month then please see cancel your subscription or membership. Creative cloud for more information on how to cancel your subscription page to manage account.
If you have an annual plan of complete creative cloud, one App or photography and wish to cancel your membership then please contact our support team directly.
If you have a full creative plan Cloud, one App or photography monthly or annual and are located in a country listed here then contact our team of assistance directly to update your member status.
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