CD/DVD on my D610 running Win 7 does not detect a blank DVD

I just bought a Dell D610 with Win 7 and my optical drive doesn't detect any blank DVD in the drive.  CD is fine and I am able to burn a CD, but do not detect any DVD, be they + R or - R.

The player is able to detect and play the burnt meadow or store bought DVDs very well.

I've been to the Section of the driver of dell and get the message that the OS is not supported.  I tried to load the driver for my drive but no luck.

I have two D610s, one running XP and the reader detects and burns DVD fine.  I swapped the drive of the laptop with Win 7 and used on one with XP and it works very well.

Tried both discs on one running Win 10 and again, they fail to detect any blank DVDs, I tried, including Memorex and Maxwell discs with no luck.

Both drives are HL-DT-ST CDRW/DVD GCC4244 ATA

Current driver version: 6.1.7601.17514 Date: 2006-06-21

I also tried the Driver on the Dell download site, but that doesn't work anymore.

I have read suggestions to remove upper and/or lower limits, but this info is not listed in the section of the registry.  Could this be the issue perhaps?

Any help would be greatly appreciated.

Hi acamara,

This disc is a CD-RW/DVD-ROM. It can read and burn CDs, but it can only read DVD, not burn DVDs.

Tags: Dell Drives

Similar Questions

  • My computer (win 7) does not detect the new lx1000 lifechat headset. Cannot use the microphone while I am on Skype.

    My computer (win 7) does not detect the new headset.

    Cannot use the microphone while I am on Skype.
    I Can hear music, but I can't record any sound, for the most part the microphone does not work as it should. (Which is terrible for a MS product)
    Can not see the device on the list of Audio material.
    Help?
    Thanks in advance
     
    Original title: lx1000 lifechat

    Not sure, but maybe - http://support.microsoft.com/kb/935748/en-gb

    It will be useful.

  • WIN 7 does not detect my HARD internal Western Digital drive WD10EARS

    Hello

    WIN 7 can not detect my Western Digital internal HDD WD10EARS (installed in housing Chieftec CEB - 35s - U3) via the USB 3.0 interface.
    I see the HARD drive in the control panel > all devices in Control Panel > devices and printers > devices, but I can not see HDD when I open my computer.
    Probably the problem with the driver...
    Thanks for help.

    Hi Mojster,

    Try the following.

    Step 1: Check if the drive is detected in the disk management utility.

    a. click Start, type diskmgmt.msc in the search box and press enter.

    b. check if the drive is detected and it has a drive letter.

    Step 2: If the Player do not have a drive letter assigned, then do it manually. You can follow this article.

    Change, add, or remove a drive letter

  • Win 8 does not detect graphics "AMD RADEON HD M 8750" correctly in Device Manager

    Hello, my Windows 8 may not correctly detect my graphics card, which is "AMD RADEON HD M 8750. When I open the Device Manager, it is in the section "Other devices" and called "Video controller" and when I tried AMD Catalyst it says: your computer does not contain a correct graphics card. What should I do?

    Original title: device not found

    Hey Amir,

    Yes, it could be a problem with the hardware. I recommend you contact the Support of AMD for better assistance.

    http://support.AMD.com/en-us/download

  • Cannot install After Effects CS6 for Mac running Yosemite 10.10.3. Tried to run the update, does not. Tried the update of the application Manager initialization failed. Referred to as Support Advisor, abandoned.

    Cannot install After Effects CS6 for Mac running Yosemite 10.10.3. Tried to run the update, does not. Tried the update of the application Manager initialization failed. Referred to as Support Advisor, abandoned.

    start at the top and work your way down to apply applicable patches until your problem is solved.

    If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

    If your error is:

    "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

    first of all, rename folder OOBE OOBE.old.

    to find the OOBE:

    Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

    Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

    Mac os: HD > library > application support of > adobe > caps

    Mac os: USER > library > application support of > adobe > OOB

    If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

    If you use an installation dvd:

    Copy the contents of the drive in a desktop folder and install from this directory.

    If you are using a mac:

    1. try to create a new user account in Mac with administrator privileges.

    2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

    3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

    4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

    5 restart the installation.

    If everything is applicable above fails, check your Setup logs:

    http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

  • DVD writer does not recognize 'NEW' blank DVD - r (Windows XP)

    Hello

    I have a question that has been annoying me a lot during the last few weeks, as follows...

    I have a Dell Optiplex GX620 computer is running Windows XP service pack 3, it has a cd/DVD burner in this model (HL-DT-ST DVD +-RW GWA4164B), I used to be able to burn CDs and DVDs fine, so please respond with lol 'maybe your drive doesn't burn DVDs' as you can see in the model # it's a DVD +-RW drive.

    But my problem is the following... for some reason the DVD burner does not detect the 'NEW' blank DVD - R, there is no problem of detection of blank CD - R disc and I can burn fine on the CD - R. But for some reason it does not detect blank DVD?

    When I put one in the drive, I don't get the popup asking what I want to do etc, or to go to WORKSTATION and look a the drive it shows no media present.

    I have Nero Platinum 15 installed in my burning software, which has a function of DISK INFORMATION, which also shows that 'no disk in drive '.

    I have re installed Nero...

    I uninstalled the drive and re installed

    Re, I installed the latest drivers for Dell Optiplex

    I bought a second axis of new blank DVDs

    I took out what I left little hair!

    Can someone provide me with a fix for this problem? ANY help is GREATLY appreciated guys!

    Hello

    See if that helps you.

    There is a "Fix - it" Microsoft for your problem on this link

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    If above doesn't fix it, continue with the help of Microsoft:

    http://support.Microsoft.com/kb/982116/en-us

    See you soon.

  • computer does not detect not active LightScribe dvd writer drive.

    Bought in 2009-trusty HP Photosmart C8180 printer all-in-one has a permitted lightscribe dvd burner drive. Worked very well with 32-bit Xp computer.

    Now I have a new computer running Windows 7 64 bit, so had to download software like older software would not work. Printer now works fine again, even wireless. Yesterday I tried to use the dvd player, but my new computer does not detect the dvd on the same printer drive. I love this printer and nothing on the market has the following features for a replacement is not what I want.   Someone at - it suggestions. Cheers from Tasmania

    Tried the software. Its the same thing as what I downloaded when my own outdated software did not work.  I tried to add a USB in addition to the wi - fi connection. The computer then saw the drive. This means that it is the only way it will work or is there some software/driver tweeking or more I can / add to make ALL of the wi - fi function

  • WIN 7 does not have the net driver for Asus A2D WHAT CAN I DO. I HAVE THE CONNECTION TO THE LOCAL NETWORK.

    WIN 7 does not have the net driver for Asus A2D. or I'm unable to find it.
    WHAT I CAN DO. I HAVE THE CONNECTION TO THE LOCAL NETWORK.
    Thanks for any idea, address etc.
    DragMil
    You can wito to * address email is removed from the privacy *.

    Try an older driver installed in compatibility mode

    To run in compatibility mode do the following:

    Click with the right button on the installer > properties > compatibility > choose OS

    http://Windows.Microsoft.com/en-us/Windows-Vista/make-older-programs-run-in-this-version-of-Windows?SignedIn=1

  • My Windows Media Center (Win 7) does not recognize my msi DIGIVOX TV Tuner

    My Win & Pro does not recognize my MSI Digivox USB TV Tuner card. Any other tuner software I install recognizes it. I have run the install, uninstalled and reinstalled the drivers and cleaned as best I could. The Windows Media Center Receiver Service is working and has begun. Is there a list of steps I follow troubleshooting or maybe an upgrade to WMC I should install. The current version is 6.1...

    If I try the same card on a Win7 laptop it works fine as well.
    A little confused.

    Hey Jef,

    Thanks for posting your query in Microsoft Community.

    According to the description of the problem, I understand that Windows Media Center does not recognize the MSI Digivox USB TV Tuner card in Windows 7, but works in the same TV tuner card on the other computer. I will certainly help you in this matter.

    Were there any changes made to the computer before the show?

    Please follow the methods.

    Method 1:

    Run the troubleshooter from the link

    http://Windows.Microsoft.com/en-in/Windows7/open-the-hardware-and-devices-Troubleshooter

    Method 2:

    Try to uninstall and reinstall the USB controllers

    a. click the Start button.

    b in the start search box, type devmgmt.msc and press enter

    c. expand Bus USB controllers

    d. right-click on the first USB controllerr under Bus USB controllers and then click Uninstall to remove it. Repeat these steps for the entire USB under Controllers USB Bus controller.

    e. restart the computer. After the computer starts, Windows will automatically check for changes on the hardware and reinstall all USB controllers that you uninstalled.

     

    Method 3:

    a. click the Start button.

    b. in the research area, type turn on or off windows features and press ENTER.

    c. expand the multimedia option.

    d. uncheck Windows Media Center.

    e. wait that changes take place.

    f. click OK and restart the computer

    g. Repeat steps to place a check mark next to Windows Media Center.

    h. wait until changes take place.

    i. click OK and restart the computer.

    Using the windows-related issues feel free to post on the Microsoft Community Forum.

  • Indoor walk/run - HR monitor does not?

    If not sure if this is a bug or if the program was designed like that, but when I select the indoor walking or exercise running, the watch does not monitor my heart rate (I tried with a chest strap (Polar) and optical sensor). How it exactly calculate calories burned if you don't measure my HR? Just by the time and distance? Especially for me who works on a maximum incline on treadmill.

    I would like to reset once

    Restart your Apple Watch - Apple Support

    Also make sure it is warm with a good fit

    Your heart rate. What it means, and where on Apple Watch you will find. -Apple Support

  • Cannot install Win 8 - Satellite Pro C660 does not detect HARD drive

    Hello

    My HARD drive died, so I decided to upgrade my Satellite Pro C660 - 1 9 to an SSD.
    I made a USB bootable with Win8 and starts very well.

    The problem is that it does not detect my SSD, so I can proceed with the installation.
    SSD appears in BIOS but not in Windows Installer.
    He said that there is a missing driver.

    I downloaded the AHCI drivers (XP, only ones available) and even in this case, after you have selected the only rider that appears, it says no new device found.

    I tried to change the SATA from AHCI mode to compatibility mode and it's the same thing...

    What can I do?

    Thanks for the help.
    Best regards
    Bruno Moreira

    More old Windows XP need a driver AHCI Intel's but I think this isn't a problem with SATA driver missing because as far as I know Windows 8 as well as Win 8.1 already contains the drivers to recognize the SSD or HARD disk drive.
    In addition, the installation of the OS should be possible even if the driver would be added for this procedure, you must use the "compatibility" mode
    As you say, the compatibility mode is not working too, so I think there is another problem.

    However, page driver Toshiba also provides a driver Intel RST (Intel Rapid Storage Technology) (Windows 8 - updated) you can try to add during the installation of the OS.

    But I m wondering if you would be able to install this Win 8 on common SATA HDD.
    Have you tried to format the SSD using a different computer, then install Win 8?
    Give it a try.

  • w540 does not detect DVD drive

    W540 does not detect the CD / DVD drive and because it takes a long time to start.

    I know that I can put the hard drive to boot first, but now I want to install windows 7 and it does not start.
    I have already installed the latest version of the BIOS but does not solve everything.

    I wonder what's happening?

    Thank for the help that you can give me.

    I discovered why the player start out with reinstalling windows DVD.
    According to the manual, so that the operating system Windows 8 and Windows 8.1 work, Secure Boot function must be activated. Similarly, restarting the OS Optimized Defaults menu must be activated and when this setting is changed, some BIOS settings are changed automatically including the UEFI / Legacy Boot happening to UEFI. We need to change the UEFI / Legacy Boot for both, only then can start the DVD from the drive.

    I thank ColonelONeill for your help.

  • How do burn you a DVD, Media Player does not read a blank disc

    How to burn a DVD in Windows Media Player or Windows XP Professional with a burning software free when my DVD / CD drive does not read a blank DVD

    Hi mikebrownbridge,

    ·         You get the error message?

    ·         Did you do changes on the computer before the show?

    ·         He has already worked?

    Follow the steps in the article.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    Burn a CD or DVD in Windows Media Player (Applicable to Windows XP)

  • My PC does not detect my DVD ROM or DVD - RW

    My PC does not detect my DVD player or my DVD - RW on pc.  This happened only since I reinstalled XP Home Edition.  I can't watch the discs, play music, or load any software on the system.  I tried Microsoft Fixit and even remove the material in my device manager, but it simply reinstalls the driver for a hard drive, but it does not work.

    Hello

    There will be a problem with your version of xp. If you know that the xp version is ok then downlad new drivers from the net to your PC/LAPTOP and it works perfectly.

  • Win.Vista does not boot.hd charges up to a point, then for a split second a bluescreen apears and it stops itself.

    Win.Vista does not start. HD charge up to a point, then for a fractio of second bluescreen apears {no time to read} and he stops himself. then he tries to start again alone. This cycle goes on and throughout the day so I do not unplug the device. I don't have a win. recovery disk. can I do about it? Thank you for your support

    Hi adiroya,

    You have made no changes to the computer before the broadcast took place?

    Disable automatic reboot and capture the exact error message.

    Startup options (including safe mode)
    http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

    Method 1
    Step 1:
    see if you can boot to the desktop in safe mode by disconnecting all external devices except the keyboard and mouse.

    Start your computer in safe mode
    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Step 2: If you are able to boot to the desktop, perform the clean boot.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135

    Note: follow step 7 of section of boot KB929135 to the computer in normal mode.

    Method 2
    If you are not able to boot to the desktop in safe mode, then try last known good configuration.

    Using the last good known Configuration
    http://Windows.Microsoft.com/en-us/Windows-Vista/using-last-known-good-configuration

Maybe you are looking for

  • BRAND NEW iPad as air2 used to synchronize with iTunes 11.4

    I have not been able to sync my brand-spanking-new Air 2 iPad using iTunes 11.4, os x 10.6.8.  Updated to 9.1 via iTunes and wham! iPad completely useless.  Got no more far away... He throws dead in the box he came to (with my confidence in Apple). S

  • When MSE dwnloading do I click Run or save tab tab?

    I want to know when you download Microsoft Essentials secuity on my PC a box asking if I want to run or save. That is my question what tab choose?

  • Dell Inspiron 15 headset does not

    I bought an Inspiron 15 and my series of headphones does not work with it. Headset is with 2 Sockets, not a combo, but at least I learned that the helmet should work even if the microphone is not. is that correct or do I need a headset with a combo o

  • There is no option in the bios to enable the memory remapping? !

    There is no option in the bios to enable the remapping... my last windows 7 x 64 memory showed all my 4 GB of ram... but however I have clear now to install win7 x 64 or x 64 pro win8 it said usable 3.79 and info pc does not recognize my nVidia GPU (

  • Cannot receive emails on my hotmail account.

    Help I can not receive emails to my hotmail account, it will not check the password, that has not changed recently. I have re set password and it will not always check. I know this has been covered, but I am at a total loss. I can still connect to th