CD/DVD player will only recognize some discs.

I tried to install a webcam, but the drive is not recognized.  I also put a language CD that is not opening.  On the other hand, I just put in a CD of music burned and it was immediately recognized.  Any suggestions?  The disc of webcam is Japanese, but the other CD comes from the States.

Hi AikiTristan,

1 when was the last time it was working fine?

2. you have any third-party DVD burning software installed on the computer?

3. what happens if you try to access the contents of the CD using Windows Explorer?

Method 1

Refer to the Microsoft article in the below link run the fixit available and check if fixes the issue, if the patch fails, then you must try the manual steps mentioned in the article.

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista

http://support.Microsoft.com/kb/929461

Method 2

If the previous step fails, then try to access the contents of the CD using Windows Explorer and check if it works.

See also:http://support.microsoft.com/kb/939052

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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