CD/DVD problems after activation of Windows 7 on a sony VGN-NR38M

I loaded wind 7 from a disc to test 30 days and after having loaded Microsoft software for a web cam using the optical drive from the int (type: Optiarc AD 7560 has (ATA device) - all ok.) The next day, I received my key code and activated Windows 7 then the CD/DVD drive would only play music CDs but not play DVD or software.

The drive is recognized when opening "Computer" and the reader can open that and it will work but it is not recognized when right clicking the button start the Explorer.

In Device Manager, it says "this device is functioning correctly.

I tried many fixes without success until I tried to locate a replacement drive, but they only seem to be available in the U.S.

In my view, that it is a software problem that can be solved, can anyone help?

Brian

Hi Brian,.

Thanks for the update information.

I understand your concern. In this case, I suggest you try the steps in the section: " ", "3 of the resolution" in the article mentioned in method 3 in my previous answer. " Let us know if help.

Warning: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

Post back with your results for assistance.

Tags: Windows

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