CD/DVD Rom will play audio CD but not DVD
Hello
I am at a loss :( The CD/DVD-rom (ID: HL-DT-ST DVDRAM GSA-T50L) in my refuses to Asus computer (Vista 64 Home Premium) laptop to play DVDs now but will read audio CDs, I put in the drive without problem. When I put a DVD in the drive, it will make clicking sounds and then turn and then turn down and then do nothing at all. I have scoured the internet looking for a solution to this problem and have done everything I could find a solution (drivers are up to date, checked registry and was fine, checked reading auto and put all ask me every time, ran auto fix - it and he just says cannot read the media type, uninstalled and reinstalled the drive) etc.).
The drive is displayed in Explorer, but when I double click top with a DVD, nothing happens. I even downloaded the new codecs and I still have this problem. The problem started shortly after I have updated to SP2, and I've even uninstalled SP2 and nothing. I tried system restore and still no dice. I do not say that this problem has nothing to do with the installation of SP2 or anything, but the drive has worked perfectly well before that date. I initially thought that maybe the drive went wrong and think always that after trying all the solutions that I found, but a bad combo player would still be able to play audio CDs without problem?
Any help on this would be much appreciated...
Thank you
Hello
Update the BIOS can not help if the drive had worked for a good period of time however it
is definitely worth it.
You have disk problem as the CD/DVD is actually 4 discs in 1 case (burn CD & DVD and CD and DVD read).
Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.
Several good info here:
http://Club.myce.com/
Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014
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You did a large part of this however please start at the top and work downwards as it is often the total process
to solve the problem.
Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.
Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461
When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052
Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems
CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/
Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems
Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.
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You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.
Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
that the troubleshooter does not, and those who "could" be the cause.
Check with your system manufacturer and a device for possible firmware updates and good
Your player registry entries.
Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
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You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
a person with the same model.
Forums - a lot of expert real help
http://Club.myce.com/
CD/DVD units
http://www.myce.com/storage/
Hope these helps.
Rob - bicycle - Mark Twain said it is good.
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