CD/DVD writer disappeared from the Office

I'm new to this, so please be patient. I am running Windows 7 Home Premium OS on a Dell XPS M1210 laptop. I tried to burn my first DVD. A window appeared in windows media player, saying that I had to install a burner/player. The ICON for the drive disappeared from my office. I can't find anything anywhere. I had just finished burning files to a CD - R disc in the 'Master Disc' configuration, with success. Dell support site is down at the moment.

I can't find any software for the drive. You can use some of your skills!

Thank you

David Henry

Fort Worth, Texas, United States

Your CD or DVD drive is missing or is not recognized by Windows or other programs

Fix for CD/DVD drive missing:

http://support.Microsoft.com/kb/982116

Tags: Windows

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    j oracle.jdevimpl.db.DBConnAddin$ 1.promptForPassword (Ljava/util/properties; Ljava/lang/String; Loracle/jdeveloper/db/adapt/ConnectionCreator ;) Ljava/sql/connection; + 7
    j oracle.jdeveloper.db.adapter.DatabaseProvider.getConnection (Ljava/util/properties ;) Ljava/sql/connection; + 156
    j oracle.jdeveloper.db.adapter.DatabaseProvider.getConnection () Ljava/sql/connection; + 5
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    j oracle.javatools.db.DatabaseFactory.createDatabase (Ljava/lang/String; Loracle/javatools/db/DatabaseFactory$ ConnectionCreator ;) Loracle/javatools/db/database; + 2
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    ---------------  P R O C E S S  ---------------

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    0 x 03813000 'TimerQueue' demon JavaThread [_thread_blocked, id = 4644, stack (0x041a0000, 0x042a0000)]
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    0x037c8800 JavaThread "Shredder Java2D" demon [_thread_blocked, id = 5768, stack (0x03da0000, 0x03ea0000)]
    0x036b1000 JavaThread 'Thread of the Service' daemon [_thread_blocked, id = 788, stack (0x03ba0000, 0x03ca0000)]
    JavaThread "CompilerThread0 C1" demon 0x036abc00 [_thread_blocked, id = 1760, stack (0x03aa0000, 0x03ba0000)]
    JavaThread "Listener set" 0x036aa000 demon [_thread_blocked, id = 2776, stack (0x039a0000, 0x03aa0000)]
    JavaThread 'Dispatcher of Signal' demon 0x00ecfc00 [_thread_blocked, id = 2112, stack (0x038a0000, 0x039a0000)]
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    tenure generation total 111084K, used 76142K [0x20ae0000, 0x2775b000, 0 x 42040000)
    K-space 111084, 68% have used [0x2553bb60, 0x2553bc00, 0x20ae0000, 0x2775b000)
    compaction perm gen total 48384K, used 48377K [0 x 42040000, 0 x 52040000, 0x44f80000)
    48384K-space, 99% have used [(0x44f7e798, 0x44f7e800, 0x42040000, 0x44f80000)]
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    Event: 102.790 Thread 0x036abc00 5160 java.awt.Window::isRecursivelyVisible (5 bytes)
    Event: 102.790 wire 0x036abc00 nmethod 5160 0x01bea948 code [0x01beaa40, 0x01beaac0]
    Event: 107.771 wire 0x036abc00 sun.awt.windows.WToolkit::needUpdateWindow of 5161 (2 bytes)
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    compaction perm gen total 48384K, used 48151K [0 x 42040000, 0 x 52040000, 0x44f80000)
    48384K-space, 99% have used [(0x44f45f28, 0x44f46000, 0x42040000, 0x44f80000)]
    Without shared space configured.
    Event: bunch of GC 106.005 after
    Bunch after calls GC = 79 (8 full):
    total of new generation def 50112K, used 1398K [(0x10040000, 0x13690000, 0x20ae0000)]
    Eden 44608 K-space, 0% used [(0x10040000, 0x10040000, 0x12bd0000)]
    Since 5504K-space, 25% used [0 x 13130000, 0 x 13690000, 0x1328d870)
    5504K-space, 0% used [0x12bd0000, 0x12bd0000, 0 x 13130000)
    tenure generation total 111084K, used 76142K [0x20ae0000, 0x2775b000, 0 x 42040000)
    K-space 111084, 68% have used [0x2553bb60, 0x2553bc00, 0x20ae0000, 0x2775b000)
    compaction perm gen total 48384K, used 48151K [0 x 42040000, 0 x 52040000, 0x44f80000)
    48384K-space, 99% have used [(0x44f45f28, 0x44f46000, 0x42040000, 0x44f80000)]
    Without shared space configured.
    }
    Event: bunch of GC 107.053 front
    {Heap before GC = 79 (8 full) calls:}
    total of new generation def 50112K, used 46006K [(0x10040000, 0x13690000, 0x20ae0000)]
    Eden space 44608K, 100% have used [(0x10040000, 0x12bd0000, 0x12bd0000)]
    Since 5504K-space, 25% used [0 x 13130000, 0 x 13690000, 0x1328d870)
    5504K-space, 0% used [0x12bd0000, 0x12bd0000, 0 x 13130000)
    tenure generation total 111084K, used 76142K [0x20ae0000, 0x2775b000, 0 x 42040000)
    K-space 111084, 68% have used [0x2553bb60, 0x2553bc00, 0x20ae0000, 0x2775b000)
    compaction perm gen total 48384K, used 48151K [0 x 42040000, 0 x 52040000, 0x44f80000)
    48384K-space, 99% have used [(0x44f45f28, 0x44f46000, 0x42040000, 0x44f80000)]
    Without shared space configured.
    Event: bunch of GC 107.058 after
    Bunch after calls GC = 80 (8 full):
    total of new generation def 50112K, used 1397K [(0x10040000, 0x13690000, 0x20ae0000)]
    Eden 44608 K-space, 0% used [(0x10040000, 0x10040000, 0x12bd0000)]
    Since 5504K-space, 25% used [0x12bd0000, 0x12d2d738, 0 x 13130000)
    5504K-space, 0% used [0 x 13130000, 0 x 13130000, 0 x 13690000)
    tenure generation total 111084K, used 76142K [0x20ae0000, 0x2775b000, 0 x 42040000)
    K-space 111084, 68% have used [0x2553bb60, 0x2553bc00, 0x20ae0000, 0x2775b000)
    compaction perm gen total 48384K, used 48151K [0 x 42040000, 0 x 52040000, 0x44f80000)
    48384K-space, 99% have used [(0x44f45f28, 0x44f46000, 0x42040000, 0x44f80000)]
    Without shared space configured.
    }
    Event: bunch of GC 108.117 front
    {Heap before GC = 80 (8 full) calls:}
    total of new generation def 50112K, used 46005K [(0x10040000, 0x13690000, 0x20ae0000)]
    Eden space 44608K, 100% have used [(0x10040000, 0x12bd0000, 0x12bd0000)]
    Since 5504K-space, 25% used [0x12bd0000, 0x12d2d738, 0 x 13130000)
    5504K-space, 0% used [0 x 13130000, 0 x 13130000, 0 x 13690000)
    tenure generation total 111084K, used 76142K [0x20ae0000, 0x2775b000, 0 x 42040000)
    K-space 111084, 68% have used [0x2553bb60, 0x2553bc00, 0x20ae0000, 0x2775b000)
    compaction perm gen total 48384K, used 48151K [0 x 42040000, 0 x 52040000, 0x44f80000)
    48384K-space, 99% have used [(0x44f45f28, 0x44f46000, 0x42040000, 0x44f80000)]
    Without shared space configured.
    Event: bunch of GC 108.123 after
    Bunch after calls GC = 81 (8 full):
    total of new generation def 50112K, used 1398K [(0x10040000, 0x13690000, 0x20ae0000)]
    Eden 44608 K-space, 0% used [(0x10040000, 0x10040000, 0x12bd0000)]
    Since 5504K-space, 25% used [0 x 13130000, 0 x 13690000, 0x1328d948)
    5504K-space, 0% used [0x12bd0000, 0x12bd0000, 0 x 13130000)
    tenure generation total 111084K, used 76142K [0x20ae0000, 0x2775b000, 0 x 42040000)
    K-space 111084, 68% have used [0x2553bb60, 0x2553bc00, 0x20ae0000, 0x2775b000)
    compaction perm gen total 48384K, used 48151K [0 x 42040000, 0 x 52040000, 0x44f80000)
    48384K-space, 99% have used [(0x44f45f28, 0x44f46000, 0x42040000, 0x44f80000)]
    Without shared space configured.
    }
    Event: bunch of GC 109.202 front
    {Heap before GC = 81 (8 full) calls:}
    total of new generation def 50112K, used 46006K [(0x10040000, 0x13690000, 0x20ae0000)]
    Eden space 44608K, 100% have used [(0x10040000, 0x12bd0000, 0x12bd0000)]
    Since 5504K-space, 25% used [0 x 13130000, 0 x 13690000, 0x1328d948)
    5504K-space, 0% used [0x12bd0000, 0x12bd0000, 0 x 13130000)
    tenure generation total 111084K, used 76142K [0x20ae0000, 0x2775b000, 0 x 42040000)
    K-space 111084, 68% have used [0x2553bb60, 0x2553bc00, 0x20ae0000, 0x2775b000)
    compaction perm gen total 48384K, used 48151K [0 x 42040000, 0 x 52040000, 0x44f80000)
    48384K-space, 99% have used [(0x44f45f28, 0x44f46000, 0x42040000, 0x44f80000)]
    Without shared space configured.
    Event: bunch of GC 109.208 after
    Bunch after calls GC = 82 (8 full):
    total of new generation def 50112K, used 1398K [(0x10040000, 0x13690000, 0x20ae0000)]
    Eden 44608 K-space, 0% used [(0x10040000, 0x10040000, 0x12bd0000)]
    Since 5504K-space, 25% used [0x12bd0000, 0x12d2d940, 0 x 13130000)
    5504K-space, 0% used [0 x 13130000, 0 x 13130000, 0 x 13690000)
    tenure generation total 111084K, used 76142K [0x20ae0000, 0x2775b000, 0 x 42040000)
    K-space 111084, 68% have used [0x2553bb60, 0x2553bc00, 0x20ae0000, 0x2775b000)
    compaction perm gen total 48384K, used 48151K [0 x 42040000, 0 x 52040000, 0x44f80000)
    48384K-space, 99% have used [(0x44f45f28, 0x44f46000, 0x42040000, 0x44f80000)]
    Without shared space configured.
    }
    Event: bunch of GC 110.347 front
    {Heap before GC = 82 (8 full) calls:}
    total of new generation def 50112K, used 46006K [(0x10040000, 0x13690000, 0x20ae0000)]
    Eden space 44608K, 100% have used [(0x10040000, 0x12bd0000, 0x12bd0000)]
    Since 5504K-space, 25% used [0x12bd0000, 0x12d2d940, 0 x 13130000)
    5504K-space, 0% used [0 x 13130000, 0 x 13130000, 0 x 13690000)
    tenure generation total 111084K, used 76142K [0x20ae0000, 0x2775b000, 0 x 42040000)
    K-space 111084, 68% have used [0x2553bb60, 0x2553bc00, 0x20ae0000, 0x2775b000)
    compaction perm gen total 48384K, used 48151K [0 x 42040000, 0 x 52040000, 0x44f80000)
    48384K-space, 99% have used [(0x44f45f28, 0x44f46000, 0x42040000, 0x44f80000)]
    Without shared space configured.
    Event: bunch of GC 110.352 after
    Bunch after calls GC = 83 (8 full):
    total of new generation def 50112K, used 1398K [(0x10040000, 0x13690000, 0x20ae0000)]
    Eden 44608 K-space, 0% used [(0x10040000, 0x10040000, 0x12bd0000)]
    Since 5504K-space, 25% used [0 x 13130000, 0 x 13690000, 0x1328d950)
    5504K-space, 0% used [0x12bd0000, 0x12bd0000, 0 x 13130000)
    tenure generation total 111084K, used 76142K [0x20ae0000, 0x2775b000, 0 x 42040000)
    K-space 111084, 68% have used [0x2553bb60, 0x2553bc00, 0x20ae0000, 0x2775b000)
    compaction perm gen total 48384K, used 48151K [0 x 42040000, 0 x 52040000, 0x44f80000)
    48384K-space, 99% have used [(0x44f45f28, 0x44f46000, 0x42040000, 0x44f80000)]
    Without shared space configured.
    }

    Deoptimization events (0):
    No event

    Inner exceptions (10 events):
    Event: threw 111.415 wire 0x0443a800 0x1294b9a8 C:\re\jdk7u51\527\hotspot\src\share\vm\prims\jvm.cpp:1244
    Event: threw 111.415 wire 0x0443a800 0x1294c670 C:\re\jdk7u51\527\hotspot\src\share\vm\prims\jvm.cpp:1244
    Event: threw 111.416 wire 0x0443a800 0x1294e748 C:\re\jdk7u51\527\hotspot\src\share\vm\prims\jvm.cpp:1244
    Event: threw 111.416 wire 0x0443a800 0x1294f448 C:\re\jdk7u51\527\hotspot\src\share\vm\prims\jvm.cpp:1244
    Event: threw 111.420 wire 0x037ba400 0x128bed38 C:\re\jdk7u51\527\hotspot\src\share\vm\prims\jvm.cpp:1244
    Event: threw 111.420 wire 0x037ba400 0x128c0778 C:\re\jdk7u51\527\hotspot\src\share\vm\prims\jvm.cpp:1244
    Event: threw 111.530 wire 0x0443a800 0x1296ea30 C:\re\jdk7u51\527\hotspot\src\share\vm\prims\jvm.cpp:1244
    Event: threw 111.530 wire 0x0443a800 0x1296f880 C:\re\jdk7u51\527\hotspot\src\share\vm\prims\jvm.cpp:1244
    Event: threw 111.531 wire 0x0443a800 0x1297e2e8 C:\re\jdk7u51\527\hotspot\src\share\vm\prims\jvm.cpp:1244
    Event: threw 111.531 wire 0x0443a800 0x1297f290 C:\re\jdk7u51\527\hotspot\src\share\vm\prims\jvm.cpp:1244

    Events (10):
    Event: 111.416 load class 0x0929cc10
    Event: 111.416 class 0x0929cc10 is loading
    Event: 111.420 class 0x091edc38 loading
    Event: 111.420 class 0x091edc38 is loading
    Event: 111.530 class 0x090fb458 loading
    Event: 111.530 class 0x090fb458 is loading
    Event: 111.531 class 0x090fb040 loading
    Event: 111.531 class 0x090fb040 is loading
    Event: 111.531 class 0x0382bcf8 loading
    Event: 111.556 class 0x0382bcf8 is loading


    Dynamic libraries:
    0x00400000 - 0 x 00417000 C:\Program Files\sqldeveloper\sqldeveloper.exe
    0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
    0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
    0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
    0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
    0 x 76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32. DLL
    0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
    0x77e70000 - 0x77f03000 C:\WINDOWS\system32\RPCRT4.dll
    0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
    0x10000000 - 0x1003f000 C:\PROGRA~1\Citrix\ICACLI~1\RSHook.dll
    0x00a80000 - 0x00abf000 C:\Program Files\Citrix\ICA Client\ShellHook.dll
    0x774e0000 - 0x7761e000 C:\WINDOWS\system32\ole32.dll
    0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
    0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
    0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.dll
    0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
    0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\comctl32.dll
    0x00b10000 - C:\Program Files\sqldeveloper\ide\bin\launcher.dll 0x00b35000
    0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
    0 x 74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
    0x78aa0000 - C:\Program Files\Java\jdk1.7.0_51\bin\msvcr100.dll 0x78b5f000
    0x6e8a0000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\client\jvm.dll 0x6ec20000
    0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll
    0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
    0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
    0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
    0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI. DLL
    0x6e7f0000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\verify.dll 0x6e7fc000
    0x6d590000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\java.dll 0x6d5b0000
    0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
    0x6e880000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\zip.dll 0x6e893000
    0x6d110000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\awt.dll 0x6d253000
    0 x 77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll
    0x6d380000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\fontmanager.dll 0x6d3b9000
    0x6e5c0000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\net.dll 0x6e5d4000
    0x6e5e0000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\nio.dll 0x6e5ef000
    0x6e7a0000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\t2k.dll 0x6e7d0000
    0x6d290000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\dcpr.dll 0x6d2b4000
    0x76d60000 - 0x76d79000 C:\WINDOWS\system32\IPHLPAPI. DLL
    0x76d40000 - 0x76d58000 C:\WINDOWS\system32\MPRAPI.dll
    0x77cc0000 - 0x77cf2000 C:\WINDOWS\system32\ACTIVEDS.dll
    0x76e10000 - 0x76e35000 C:\WINDOWS\system32\adsldpc.dll
    0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\NETAPI32.dll
    0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
    0x76b20000 - 0x76b31000 to C:\WINDOWS\system32\ATL. DLL
    0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
    0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll
    0 x 77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
    0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll
    0x662b0000 - 0 x 66308000 C:\WINDOWS\system32\hnetcfg.dll
    0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
    68000000 0 x - 0 x 68036000 C:\WINDOWS\system32\rsaenh.dll
    0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll
    0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
    0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
    0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
    0 x 08690000 - C:\Program Files\sqldeveloper\ide\lib\idenative.dll 0x086ab000
    0x6e520000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\management.dll 0x6e52a000
    0x6e770000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\sunec.dll 0x6e790000
    0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ. DLL
    0 x 77050000 - 0 x 77115000 C:\WINDOWS\system32\COMRes.dll
    0x6e790000 - C:\Program Files\Java\jdk1.7.0_51\jre\bin\sunmscapi.dll 0x6e799000
    0x77a80000 - 0x77b17000 C:\WINDOWS\system32\CRYPT32.dll
    0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
    0x71b20000 - 0x71b32000 C:\WINDOWS\system32\MPR.dll
    0x75f60000 - 0x75f67000 C:\WINDOWS\System32\drprov.dll
    0x71c10000 - 0x71c1e000 C:\WINDOWS\System32\ntlanman.dll
    0x71cd0000 - 0x71ce7000 C:\WINDOWS\System32\NETUI0.dll
    0x71c90000 - 0x71cd0000 C:\WINDOWS\System32\NETUI1.dll
    0x71c80000 - 0x71c87000 C:\WINDOWS\System32\NETRAP.dll
    0x75f70000 - 0x75f7a000 C:\WINDOWS\System32\davclnt.dll
    0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll
    0x593f0000 - 0 x 59482000 C:\WINDOWS\system32\wiashext.dll
    0x0a870000 - 0x0aa1b000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6002.23084_x-ww_f3f35550\gdiplus.dll
    0x0aa20000 - 0x0ab07000 C:\WINDOWS\system32\WININET.dll
    0x0ab10000 - 0x0ab19000-C:\WINDOWS\system32\Normaliz.dll
    0 x 78130000 - 0 x 78264000 C:\WINDOWS\system32\urlmon.dll
    0x0ab20000 - 0x0ad0c000 C:\WINDOWS\system32\iertutil.dll
    0x0add0000 - 0x0b095000 C:\WINDOWS\system32\xpsp2res.dll
    0x73ba0000 - 0x73bb3000 C:\WINDOWS\system32\sti.dll
    0x74ae0000 - 0x74ae7000 C:\WINDOWS\system32\CFGMGR32.dll
    0 x 76980000 - 0 x 76988000 C:\WINDOWS\system32\LINKINFO.dll
    0 x 76990000 - 0x769b5000 C:\WINDOWS\system32\ntshrui.dll
    0x09ce0000 - 0x09cfa000 C:\WINDOWS\system32\hccutils. DLL
    0x62f00000 - 0x62f1a000 C:\app\oracle\product\11.2.0\instantclient_11_2\ocijdbc11.dll
    0x0a370000 - 0x0a470000 C:\app\oracle\product\11.2.0\instantclient_11_2\OCI.dll
    0x088f0000 - 0x0898b000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
    0x0b4a0000 - 0x0b847000 C:\app\oracle\product\11.2.0\client_1\bin\OraClient11.Dll
    0x60f00000 - 0x60ff1000 C:\app\oracle\product\11.2.0\client_1\bin\oracore11.dll
    0 x 61400000 - 0x614ca000 C:\app\oracle\product\11.2.0\client_1\bin\oranls11.dll
    0 x 65830000 - 0x6584b000 C:\app\oracle\product\11.2.0\client_1\bin\oraunls11.dll
    0x618c0000 - 0x618c7000 C:\app\oracle\product\11.2.0\client_1\bin\orauts.dll
    0x619b0000 - 0x61be3000 C:\app\oracle\product\11.2.0\client_1\bin\oracommon11.dll
    0 x 65630000 - 0 x 65660000 C:\app\oracle\product\11.2.0\client_1\bin\orasnls11.dll
    0x0b850000 - 0x0c45f000 C:\app\oracle\product\11.2.0\client_1\bin\orageneric11.dll
    0 x 65910000 - 0x65c80000 C:\app\oracle\product\11.2.0\client_1\bin\oraxml11.dll
    0x7c420000 - 0x7c4a7000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCP80.dll
    0x0c460000 - 0x0c860000 C:\app\oracle\product\11.2.0\client_1\bin\oran11.dll
    0x0a680000 - 0x0a6e2000 C:\app\oracle\product\11.2.0\client_1\bin\oranl11.dll
    0x09da0000 - 0x09dd6000 C:\app\oracle\product\11.2.0\client_1\bin\orantcp11.dll
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    0x627f0000 - 0x6292c000 C:\app\oracle\product\11.2.0\instantclient_11_2\orannzsbb11.dll
    0x638b0000 - 0x63a3c000 C:\app\oracle\product\11.2.0\client_1\bin\oraldapclnt11.dll
    0x0ad50000 - 0x0ad6e000 C:\app\oracle\product\11.2.0\client_1\bin\orancrypt11.dll
    0x65cb0000 - 0x65e38000 C:\app\oracle\product\11.2.0\client_1\bin\orazt11.dll
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    0x0c8c0000 - 0x0c8c6000 C:\app\oracle\product\11.2.0\client_1\bin\orancds11.dll
    0x0c8e0000 - 0x0c8f1000 C:\app\oracle\product\11.2.0\client_1\bin\orantns11.dll
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    0x614d0000 - 0x618b2000 C:\app\oracle\product\11.2.0\client_1\bin\orapls11.dll
    0 x 65620000 - 0 x 65629000 C:\app\oracle\product\11.2.0\client_1\bin\oraslax11.dll
    0 x 65850000 - 0 x 65856000 C:\app\oracle\product\11.2.0\client_1\bin\oravsn11.dll
    0 x 65100000 - 0x653d1000 C:\app\oracle\product\11.2.0\client_1\bin\oraplp11.dll
    0x632b0000 - 0 x 63633000 C:\app\oracle\product\11.2.0\client_1\bin\orahasgen11.dll
    0 x 64630000 - 0x646ce000 C:\app\oracle\product\11.2.0\client_1\bin\oraocr11.dll
    0x646d0000 - 0x6478d000 C:\app\oracle\product\11.2.0\client_1\bin\oraocrb11.dll
    0 x 64790000 - 0x6479d000 C:\app\oracle\product\11.2.0\client_1\bin\oraocrutl11.dll
    0x59a60000 - 0x59b01000 C:\WINDOWS\system32\dbghelp.dll
    0x62bd0000 - 0x62c0e000 C:\app\oracle\product\11.2.0\client_1\bin\oracell11.dll
    0x0c9a0000 - 0x0ca38000 C:\app\oracle\product\11.2.0\instantclient_11_2\orasql11.dll
    0x650e0000 - 0x650f8000 C:\app\oracle\product\11.2.0\client_1\bin\OraPlc11.Dll

    VM Arguments:
    jvm_args:-Xbootclasspath/a: C:\Program Files\Java\jdk1.7.0_51\lib\tools.jar; C:\Program Files\Java\jdk1.7.0_51\lib\dt.jar-Dsun.java2d.noddraw=true-Dnetbeans.home=/Program Files/sqldeveloper/netbeans/platform /-Dnetbeans.logger.console=true-Dexcluded.modules=org.eclipse.osgi-Dide.cluster.dirs=/Program Files/sqldeveloper/netbeans/fcpbridge /: / Program Files/sqldeveloper/netbeans/ide /: / Program files/sqldeveloper/netbeans /... /-Xverify: none-Doracle.ide.extension.HooksProcessingMode=LAZY-Dorg.eclipse.equinox.simpleconfigurator.configUrl=file:bundles.info-Dosgi.bundles=file:/Program Files/sqldeveloper/ide/ide/lib/oracle.ide.osgi.jar@3:start -Dosgi.bundles.defaultStartLevel=1-Dosgi.configuration.cascaded=false-Dosgi.noShutdown=true-Dorg.osgi.framework.bootdelegation=*-Dosgi.parentClassloader=app-Dosgi.locking=none - Xbootclasspath/p:/Program Files/sqldeveloper /. rdbms/jlib/ojdi.jar-Dosgi.classloader.type=parallel-Dosgi.bundlefile.limit=500-Dide.feedback-server=ide.us.oracle.com-Djavax.xml.transform.TransformerFactory=oracle.ide.xml.switchable.SwitchableTransformerFactory-Djavax.xml.stream.XMLInputFactory=com.ctc.wstx.stax.WstxInputFactory-Djavax.xml.stream.util.XMLEventAllocator= oracle.ideimpl.xml.stream.XMLEventAllocatorImpl-Doracle.ide.reportEDTViolations=bug-Doracle.ide.reportEDTViolations.exceptionsfile=/Program Files/sqldeveloper/ide/bin/swing-thread-violations.conf-Xms128M-Xmx800M-Dide.update.usage.servers=http://www.oracle.com/webfolder/technetwork/sqldeveloper/usage.xml -Doracle.ide.util.AddinPolicyUtils.OVERRIDE_FLAG=true-Dsun.java2d.ddoffscreen=false-Dwindows.shell.font.languages= - XX : MaxPermSize = 256 M-Doracle.ide.startup.features=sqldeveloper-Doracle.ide.osgi.boot.api.OJStartupHook=oracle.dbtools.raptor.startup.HomeSupport-Doracle.jdbc.mapDateToTimestamp=false-Doracle.jdbc.autoCommitSpecCompliant=false-Doracle.jdbc.useFetchSizeWithLongColumn=true-Dsun.locale.formatasdefault=true - Dide.AssertTracingDisabled=true - Doracle.ide.util.AddinPolicyUtils.OVERRIDE_FLAG=true-Djava.util.logging.config.file=logging.conf-Dsqldev.debug=false-Xms128m-Xmx800m-Dide.startingArg0=C:\Program Files\sqldeveloper\sqldeveloper.exe-Dide.launcherProcessId=5844-Dide.config_pathname=C:\Program Files\sqldeveloper\sqldeveloper\bin\sqldeveloper.conf-Dide.startingcwd=C:\Program Files\sqldeveloper--Dtool.user.conf=C:\Documents Duser.conf=C:\Documents et Settings\RMURPHY\Application Data\sqldeveloper\1.0.0.0.0\product.conf et Settings\RMURPHY\Application Data\sqldeveloper\1.0.0.0.0\sqldeveloper.conf-Dide.shell.enableFileTypeAssociation=C:\Program Files\sqldeveloper\sqldeveloper.exe-Dide.pref.dir.base=C:\Documents and Settings\RMURPHY\Application Donnees-dide.work.dir.base=c:\sw Documents
    java_command: oracle.ide.osgi.boot.OracleIdeLauncher
    Type of launcher: generic

    Environment variables:
    PATH=C:\app\oracle\product\11.2.0\instantclient_11_2; C:\Program Files\Common Files\Microsoft Shared\Microsoft Services online; C:\app\oracle\product\11.2.0\Client_1\bin; C:\oracle\product\10.2.0\client_2\bin; E:\oracle\product\10.2.0\Client_1\bin; C:\Windows\System32; C:\WINDOWS; C:\WINDOWS\System32\Wbem; C:\Windows\system32\WindowsPowerShell\v1.0; C:\Program Files\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\; C:\Program Files\Microsoft SQL Server\100\Tools\Binn\; C:\Program Files\Microsoft SQL Server\100\DTS\Binn\; C:\Program Files\Microsoft Visual Studio 9.0\Common7\IDE\PrivateAssemblies\. C:\Program Files\Windows Imaging\. C:\Program Files\OmniBack\bin\
    USERNAME = xxxxxxx

    OS = Windows_NT
    PROCESSOR_IDENTIFIER = x 86 family 6 model 23 Stepping 10, GenuineIntel

    ---------------  S Y S T E M  ---------------

    OS: Windows XP Build 2600 Service Pack 3

    CPU:total 2 (2 cores per processor, 1 threads by heart) family 6 model 23 stepping 10 cmov cx8 fxsr, mmx, sse, sse2, sse3, ssse3, tsc

    Memory: 4 k page, physical 3632676 k (2422308 k free), Exchange 7639844 k (6369116 k free)

    vm_info: Java hotspot Client VM (24.51 - b03) for JRE windows - x 86 (1.7.0_51 - b13), built on 18 December 2013 19:09:58 by 'java_re' with unknown MS VC ++: 1600

    time: kill May 05 13:04:05 2014
    elapsed time: 111 seconds

    Hi 876213,

    Since 'the accident occurred outside the Virtual Machine Java to native code' (e.g. oran11.dll), you should try one of the following conditions:

    1. avoid the Oracle DB client code.

    2. cleaning of the Oracle DB client so that only one Windows PATH ENV variable appears (instead of 3!).  It resembles a version mismatch.

    So I recommend one of these:

    1. use Connection Type: base without database > advanced > use Oracle Client and the driver use OIC/thickness options

    2. at least install client Oracle 11.2.0.3 moment (the minimum for SQL Dev 4.0.x) and put it on the PATH, first removing all other Oracle customers

    If you do not want to change the path globally in Windows system settings, create a .bat file which then adjusts lance SQL Developer.

    Kind regards

    Gary

    SQL development team

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