CD/hp drive lacks no story shop/long help/computer
OK, here's the long version at all. I bought a HP Dv6815nr. Cd drive disappeared. I think it is after some update, but has no significance my hard drive went bad and hp made and repaired. She is as if all new and everything worked fine again. I know that they have not replaced the cd player being the only thing that the maintenance book says that they have replaced the hard drive. After a while my cd drive no longer works, after some update I think because I was playing command and conquer every week / every two weeks with my online friends. Well after it has stopped working, I tried the fix for windows only and it did not work. I have scoured the internet for fixes and found nothing that works or applies. I know it is not the disk that I took my ex wives cd(optical drive) using a laptop (same model car as is in my TS-L632 (b) found on several laptops hp) and it did not work in my laptop but doesn't and still has in his laptop. Well, to add to all of this mess, something's happened on my hard drive and windows load not more, being above my skills to manage, I took it to a repairer (expiration of the warranty of HP, still chatted for help and they were not, and so on for the computers in America) and they had to wipe my hard drive and reload windows on it (which was a shame because I lost my secure partition for windows to the factory plug because HP restore my CD player would not work) so when they return it to me and to my disappointment cd player doesn't work do not, it does not show in my computer or Device Manager but it is in the registry or I think that's it. And to top it all off I can not use any automatic assumption of hp or programs scan (as Manager of health) than all my info from hp (model series, etc.) has been erased and system under system information, it says my laptop is a DELL, which im guessing that they must have used an on my laptop dell restore disc... Im not happy but did not take it back to them, I want to avoid it if possible as they do not seem to know what they are doing or they cheat many people. So in its current form, I'm lost, how do I start to fix this problem? I tried to contact microsoft, but he disliked the product ID of my system, he kept saying there was a problem with the product id you entered, so the only option was to pay and as the father of 3 and 1 ex I don't have money to pay for help like this (if I did (, I would have just had a new laptop) if the drive worked or may work again, I can get at hp recovery disks and have my good old laptop back. ANY HELP APPRECIATED. quick rundown of the specs, HP DV6815nr, windows vista Home premium 32-bit SP2 (so far on the updates based on the update of windows), 3 GB of ram, amd 64 x 2 2.0 ghz tl. Thank you if you take the time to help me
Hello
Buy the HP installation media and was able to return to the plant "out of the box" settings. HP will be
sell the Windows disk at low cost since you already own windows. HP also has instructions for re - install
on their Web site and are also available via their support and/or forums (link to them).
Contact HP, their online documentation and the forums of HP.
Support HP & drivers
http://welcome.HP.com/country/us/en/support.html
Contact HP
http://welcome.HP.com/country/us/en/contact_us.html
HP forums
http://h30434.www3.HP.com/PSG/
You need to re - install the appropriate Windows OEM, which also should fix the problem if it's not
material.
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
Tags: Windows
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below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
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for Windows Vista
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the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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