CD player will convert all files to PDF. released, but "locked (grayed out).  How can I fix?

Why is 'convert file' grayed? (I get paid to the top!)

Hi guyg55299259,

Please make sure that you are connected using the correct ID of Adobe.

If you still experience a problem, uninstall Adobe Acrobat Reader DC & reinstall it using this link Adobe - Adobe Acrobat Reader DC Distribution.

You can also use the services of export to PDF format online at https://cloud.acrobat.com/exportpdf

Let me know if the problem persists.

Kind regards

Nicos

Tags: Acrobat

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