CD rom will not play DVD

When I insert a disc and try to play a cd or dvd, I get the response "Please insert a disk".  I was in the Device Manager and clicked on cd rom and the device works correctly. I tried updating the driver but that you have the most up to date for my system.
I did a Checkup and was informed that AutoPlay is not enabled on my cd rom, someone knows how to do this?

Hi Doreen,.

If you do not have any filter upper and lower filter. No need to make changes. Close the registry editor.

Please uninstall any software like Nero, roxio of CD burning. Then uninstall the drivers from the CD/DVD. Try to reinstall it from your manufacturers Web site, using your computer model number.

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