Pavilion DV6 will not play DVD, tells me to insert disc

When I got my DV6 I could play DVDs. Last week, I burned a few DVDs. Today, I'm playing another DVD, but when I inserted the disc, files, I burned the last time appeared in Explorer instead of the movie. I deleted these files. Now, when I put the DVD in the drive I can hear it turn. But when I click on my DVD drive in Explorer, the DVD tray opens automatically and the message "Insert disc". I don't understand why I can't play movies more. ???

Hello

First, try the automated Microsoft fixit at the link below.

Windows 7

Vista

Check if the drive works now.

If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

sfc/scannow                (Note that there is a space between sfc and /)

Let the entire process, then the output type and press ENTER.

Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

Kind regards

DP - K

Tags: Notebooks

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