Change in behavior of Redirection of ThinPrint 6.2 horizon breaks some printers PDF or XPS Document Writer

To all,

I have a deployment Horizon 6.2 on one of our environments and lately have noticed problems due to changes in the behaviour of redirection of ThinPrint. Prior to 6.2, the printers that have been redirected local client through ThinPrint were joined with: 1: 2, and so forth to avoid conflicts with printers installed on the virtual desktop. However, starting with version 6.2, ThinPrint will redirect the local client printers to the virtual desktop exactly the name specified in the printer object. This poses many questions on our end, mainly related to the printer driver PDF (Bullzip PDF, PDF ABS of QuickBooks, XPS Document Writer printer):

1/to QuickBooks print to pdf function works, the ABS PDF printer object and XPS Document Writer object must be installed to make it work. However, when a user connects the virtual desktop with a client that has installed locally on their desktop client of QuickBooks, ThinPrint will overwrite objects printer with one redirected, that is causing the printer to stop working correctly since ThinPrint redirection does not support file-based printers. When the user disconnects, ThinPrint will remove these printer objects permanently, requiring a reinstallation of printer on the virtual desktop objects, even for non-persistent desktops if user data are persisted (e.g. Volumes writeable UIA + profile of Volumes of the App).

2. Similarly, if the user has installed the printer (e.g. Bullzip) PDF or XPS Document Writer installed (which is installed by default on every desktop Windows 7/8/8.1/10), on their client computer and tries to connect to the virtual desktop, which has the same Bullzip/XPS Document Writer installed, component redirection ThinPrint will Remove the object Bullzip/XPS requiring a reinstallation of these objects in the printer. Printer PDF from QuickBooks to XPS Document Writer to work, it also breaks the QuickBooks PDF printing functionality.

This has caused a lot of headaches at home, and I would like to know if we can return the behavior of redirection of ThinPrint back to the earlier version. I really don't want to disable ThinPrint quite that certain users want the ability to print from their personal printer. In addition, article on disabling ThinPrint (https://kb.vmware.com/kb/1031688, https://kb.vmware.com/kb/2012770, https://kb.vmware.com/kb/2003626) from the side customer does not work at all.

Hi SolgaeDK,

Going back to the old solution of printer name, please follow the steps below,

1. in the agent's Office, change the value of registry TPACScheme key in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\ThinPrint Print Port Monitor for VMware\Ports\TPVM: of %N to %N #: % I (lager I).

2 restart the Service AutoConnect TP and print spooler.

Then printers will be regenerated with name like ' #: 1 "attached as before.

-Victoria

Tags: VMware

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