change retrieve logical database in standby mode is suspended

Similar Questions

• change log_archive_dest_1 on primary and standby databases

  All,
  
  I got a primary and standby that run smoothly... (10.2.0.4 on windows 2003) However, I'm running out of space on my drive root and need to change the location of my files of newspaper archives. I guess I have to change my pfile file and recreate the spfile on both servers of this:
  
  LOG_ARCHIVE_DEST_1 =
  "LOCATION = C:\Oracle\flash_recovery_area\PRIM\ARCHIVELOG
  VALID_FOR = (ALL_LOGFILES, ALL_ROLES)
  DB_UNIQUE_NAME = PRIM'
  
  TO:
  
  LOG_ARCHIVE_DEST_1 =
  "LOCATION = E:\archive\flash_recovery_area\PRIM\ARCHIVELOG
  VALID_FOR = (ALL_LOGFILES, ALL_ROLES)
  DB_UNIQUE_NAME = PRIM'
  
  Or can I change the two systems with the location on the fly safely?
  
  Thank you
  Tony

  user8143884 wrote:
  Since my primary and standby are on the same specifications of hardware do I need to run the same command on my watch? Or will he propigate during the day once before I run it on the primary?

  Thank you
  Tony

  You use LOG_ARCHIVE_DEST_1 = LOCATION = is for the primary for local path is to say, there is no interest to spread the path archivelog primary on the eve of the database as standby database has its own local path archivelog in the LOG_ARCHIVE_DEST_1 = LOCATION = parameter which will be affected after switchover mode ensures the primary database.

  Khurram

• My laptop goes to "standby mode" much too quickly (Windows 7). How can I change the settings to extend this time?

  original title: sleep mode settings

  My laptop goes to "standby mode" much too quickly (Windows 7). How can I change the settings to extend this time?

  Click on start > Type, sleep > change when the computer sleeps

• Accidentally open a standby database: can I return to standby mode?

  Hello world

  I accidentally opened a physical database Eve (I shot to the top of the body of Eve with "START" instead of the usual "STARTUP MOUNT" command)

  Do I have a chance to return to mode standby without duplicating fully all the data files in a full reconstruction of Eve? (Bandwidth network between the main site and will mean hours of copying files between sites).

  
  something like:

  1 / stop immediately the mistakenally open mode standby; in fact already done ;-)

  2 / create new control on primary eve files and copy them on standby

  3 / copy the logs to check-in to the main site in standby mode

  4 / re open an instance sleep and hopefully recover the gap between the standby and primary

  We are running Oracle 10 g 2 with dataguard.

  Thanks in advance!

  Jose

  JO * 356268 * os wrote:

  Hello world

  I accidentally opened a physical database Eve (I shot to the top of the body of Eve with "START" instead of the usual "STARTUP MOUNT" command)

  Do I have a chance to return to mode standby without duplicating fully all the data files in a full reconstruction of Eve? (Bandwidth network between the main site and will mean hours of copying files between sites).

  something like:

  1 / stop immediately the mistakenally open mode standby; in fact already done ;-)

  2 / create new control on primary eve files and copy them on standby

  3 / copy the logs to check-in to the main site in standby mode

  4 / re open an instance sleep and hopefully recover the gap between the standby and primary

  We are running Oracle 10 g 2 with dataguard.

  Thanks in advance!

  Jose

  Looks like you think more complex

  If you accidentally open eve of Galzain READ ONLY instead of mount status, then you can safely stop and then again start in State.

  But the following description that you mentioned, I did not understand. Your watch was already split and it works well and that you opened before in OPEN mode? Is that your question? If yes no need to worry about follow below steps and nothing to restore controlfile or something Eve elementary school.

  (1) immediate closure

  (2) startup mount

  (3) start MRP

• Physical logical standby mode standby

  Hello group,
  
  Please specify. Is it possible to return a physical logical waiting on standby without copying the files of primary environmental data again?
  
  If so, how?
  
  Thank you very much.
  
  Oracle 10.2.0.4
  OS: AIX 6.1
  
  We have also all archives generated by a primary database on the disks

  user12215372 wrote:
  Hello group,

  Please specify. Is it possible to return a physical logical waiting on standby without copying the files of primary environmental data again?

  If so, how?

  Thank you very much.

  Oracle 10.2.0.4
  OS: AIX 6.1

  We have also all archives generated by a primary database on the disks

  As far as I KNOW, it is not possible, you must create a new physical standby database.

• "PING [ARC2]: Heartbeat cannot connect to standby mode"

  Dear Experts,

  I have n/w connectivity between two servers.  IP is the ping requests.

  But primary alert log datbase shows PING [ARC2]: Heartbeat cannot connect to standby mode '

  This standby alert log database already mounted.

  SYS > select nom_dest, status, type, database_mode, recovery_mode, error, destination, synchronization_status from v$ archive_dest_status where type = 'PHYSICAL ';

  STATUS TYPE ERROR DESTINATION SYNCHRONIZATION_STATUS RECOVERY_MODE DATABASE_MODE NOM_DEST

  ---------------------- ------- -------- ---------------- ------------- ------------------------------------------------    --------------- ----------------------

  LOG_ARCHIVE_DEST_2 ERROR PHYSICS FORCE RESCUE IDLE ORA-16058: standby database instance is not mounted stby_crmsdb CHECK the CONFIGURATION

  Heartbeat PING [ARC2]: Unable to connect to the day before "stby_crmsdb". The error is 16058.

  Sam Oct 31 12:20:12 2015

  Errors in the /u01/app/oracle/diag/rdbms/crms/crms/trace/crms_arc2_32417.trc file:

  ORA-16058: standby database instance is not mounted

  Heartbeat PING [ARC2]: Unable to connect to the day before "stby_crmsdb". The error is 16058.

  Sam Oct 31 12:26:16 2015

  Errors in the /u01/app/oracle/diag/rdbms/crms/crms/trace/crms_arc2_32417.trc file:

  ORA-16058: standby database instance is not mounted

  Heartbeat PING [ARC2]: Unable to connect to the day before "stby_crmsdb". The error is 16058.

  Sam Oct 31 12:32:18 2015

  Errors in the /u01/app/oracle/diag/rdbms/crms/crms/trace/crms_arc2_32417.trc file:

  ORA-16058: standby database instance is not mounted

  Heartbeat PING [ARC2]: Unable to connect to the day before "stby_crmsdb". The error is 16058.

  Sam Oct 31 12:37:20 2015

  Errors in the /u01/app/oracle/diag/rdbms/crms/crms/trace/crms_arc2_32417.trc file:

  ORA-16058: standby database instance is not mounted

  Heartbeat PING [ARC2]: Unable to connect to the day before "stby_crmsdb". The error is 16058.

  Sam Oct 31 12:38:31 2015

  > > On standby server I delivered after a command.  Cloning process is running

  $ rman target sys/passwd@CRMSDB auxiliary sys/passwd@STBY_CRMSDB

  ...

  ....

  > > alert_log ensures msgs

  Sam Oct 31 12:07:17 2015

  Connections of RFS were rejected

  change the basis of mountain rescue

  Defined in the converted due to the incompatibility of db_unique_name control file

  Change di2dbun of MRC to stbycrms

  ARK: START OF THE ARCH PROCESS

  Sam Oct 31 12:07:21 2015

  Arc0 started with pid = 22, OS id = 7103

  Arc0: Started archiving

  ARCH: FROM PROCESS ARCH COMPLETE

  ARC0: FROM PROCESS ARCH

  Sam Oct 31 12:07:22 2015

  Mount of redo thread 1, with mount id 1596596917

  Physical Standby Database mounted.

  Lost write protect mode the "typical" value

  ..

  Sam Oct 31 12:07:22 2015

  Arc1 started with pid = 23, OS id = 7105

  Completed: alter database mount standby

  Sam Oct 31 12:07:22 2015

  ARC2 started with pid = 24, OS id = 7107

  Arc1: Started archiving

  ARC2: Started archiving

  Arc1: become the "no FAL' ARCH

  Sam Oct 31 12:07:22 2015

  ARC3 started with pid = 25, OS id = 7109

  ARC2: Become the heartbeat ARCH

  ARC3: Started archiving

  ARC0: FROM PROCESS ARCH COMPLETE

  Sam Oct 31 12:07:24 2015

  Using the default for the STANDBY_ARCHIVE_DEST as USE_DB_RECOVERY_FILE_DEST parameter value

  > On primary and Stanby (output is even only)

  SYS > select thread #, max(sequence#) from v$ archived_log group thread #;

  THREAD # MAX(SEQUENCE#)

  ---------- --------------

  1 14452

  Your standby database health seems good and is in phase with the primary. Mistakes "hearbeat failed", you've seen, maybe during the RMAN duplication, Eve could have been returned a couple of times, who would have said these errors in the primary alert log file.

  -Jonathan Rolland

• Waiting for redo log file missing when restore main database using RMAN backup that was taken on the database physical standby

  Here's my question after tons of research and test without have the right solutions.

  Target:

  (1) I have a 12.1.0.2 database unique main enterprise 'testdb' as database instance running on the server "node1".

  (2) I created physical standby database "stbydb" on the server "node2".

  (3) DataGuard running on the mode of MaxAvailability (SYNC) with roll forward in real time 12 default c apply.

  (4) primary database has 3 groups of one-man redo. (/oraredo/testdb/redo01.log redo02.log redo03.log)

  (5) I've created 4 standby redo logfiles (/oraredo/testdb/stby01.log stby02.log stby03.log stby04.log)

  (6) I do RMAN backup (database and archivelog) on the site of relief only.

  (7) I want to use this backup for full restore of the database on the primary database.

  He is a DR test to simulate the scenario that has lost every primary & Eve total servers.

  Here is how to save, on the database pending:

  (1) performance 'alter database recover managed standby database Cancel' to ensure that compatible data files

  (2) RMAN > backup database;

  (3) RMAN > backup archivelog all;

  I got elements of backup and copied to primary db Server something like:

  /Home/Oracle/backupset/o1_mf_nnndf_TAG20151002T133329_c0xq099p_.BKP (data files)

  /Home/Oracle/backupset/o1_mf_ncsnf_TAG20151002T133329_c0xq0sgz_.BKP (spfile & controlfile)

  /Home/Oracle/backupset/o1_mf_annnn_TAG20151002T133357_c0xq15xf_.BKP (archivelogs)

  So here's how to restore, on the main site:

  I clean all the files (data files, controlfiles oder all gone).

  (1) restore spfile from pfile

  RMAN > startup nomount

  RMAN > restore spfile from pfile ' / home/oracle/pfile.txt' to ' / home/oracle/backupset/o1_mf_ncsnf_TAG20151002T133329_c0xq0sgz_.bkp';

  (2) modify pfile to convert to db primary content. pFile shows below

  *.audit_file_dest='/opt/Oracle/DB/admin/testdb/adump '

  * .audit_trail = "db".

  * full = '12.1.0.2.0'

  *.control_files='/oradata/testdb/control01.ctl','/orafra/testdb/control02.ctl'

  * .db_block_size = 8192

  * .db_domain = "

  *.db_file_name_convert='/testdb/','/testdb /'

  * .db_name = "testdb".

  * .db_recovery_file_dest ='/ orafra'

  * .db_recovery_file_dest_size = 10737418240

  * .db_unique_name = "testdb".

  *.diagnostic_dest='/opt/Oracle/DB '

  * .fal_server = "stbydb".

  * .log_archive_config = 'dg_config = (testdb, stbydb)'

  * .log_archive_dest_2 = "service = stbydb SYNC valid_for = (ONLINE_LOGFILE, PRIMARY_ROLE) db_unique_name = stbydb'"

  * .log_archive_dest_state_2 = 'ENABLE '.

  *.log_file_name_convert='/testdb/','/testdb /'

  * .memory_target = 1800 m

  * .open_cursors = 300

  * runoff = 300

  * .remote_login_passwordfile = "EXCLUSIVE."

  * .standby_file_management = "AUTO".

  * .undo_tablespace = "UNDOTBS1.

  (3) restart db with updated file pfile

  SQLPLUS > create spfile from pfile='/home/oracle/pfile.txt'

  SQLPLUS > the judgment

  SQLPLUS > startup nomount

  (4) restore controlfile

  RMAN > restore primary controlfile to ' / home/oracle/backupset/o1_mf_ncsnf_TAG20151002T133329_c0xq0sgz_.bkp';

  RMAN > change the editing of the database

  (5) all elements of backup catalog

  RMAN > catalog starts by ' / home/oracle/backupset / '.

  (6) restore and recover the database

  RMAN > restore database;

  RMAN > recover database until the SNA XXXXXX; (this YVERT is the maximum in archivelog backups that extends beyond the scn of the backup of the data file)

  (7) open resetlogs

  RMAN > alter database open resetlogs;

  Everything seems perfect, except one of the file log roll forward pending is not generated

  SQL > select * from v$ standby_log;

  ERROR:

  ORA-00308: cannot open archived log ' / oraredo/testdb/stby01.log'

  ORA-27037: unable to get file status

  Linux-x86_64 error: 2: no such file or directory

  Additional information: 3

  no selected line

  I intended to use the same backup to restore primary basic & helps record traffic and the downtime between them in the world of real output.

  So I have exactly the same steps (except STANDBY restore CONTROLFILE and not recover after database restore) to restore the database pending.

  And I got the same missing log file.

  The problem is:

  (1) complete alert.log filled with this error, not the concern here

  (2) now repeat it in real time apply won't work since the Party shall LGWR shows always "WAITING_FOR_LOG."

  (3) I can't delete and re-create this log file

  Then I tried several and found:

  The missing standby logfile was still 'ACTIVE' at present RMAN backup was made.

  For example, on db standby, under Group #4 (stby01.log) would be lost after the restoration.

  SQL > select GROUP #, SEQUENCE #, USE (s), the STATUS from v$ standby_log;

  GROUP # SEQUENCE # USED STATUS

  ---------- ---------- ---------- ----------

  4 19 ACTIVE 133632

  5 0 0 UNASSIGNED

  6 0 0 not ASSIGNED

  7 0 0 UNASSIGNED

  So until I take the backup, I tried on the primary database:

  SQL > alter system set log_archive_dest_state_2 = delay;

  This was the Group of standby_log side Eve #4 was released:

  SQL > select GROUP #, SEQUENCE #, USE (s), the STATUS from v$ standby_log;

  GROUP # SEQUENCE # USED STATUS

  ---------- ---------- ---------- ----------

  4 0 0 UNASSIGNED

  5 0 0 UNASSIGNED

  6 0 0 not ASSIGNED

  7 0 0 UNASSIGNED

  Then, the backup has been restored correctly without missing standby logfile.

  However, to change this primary database means break DataGuard protection when you perform the backup. It's not accept on the production environment.

  Finally, my real questions come:

  (1) what I do may not do on parameter change?

  (2) I know I can re-create the control file to redo before delete and then recreate after. Is there any simple/fast to avoid the standby logfile lost or recreate the lost one?

  I understand that there are a number of ways to circumvent this. Something to keep a copy of the log file waiting restoration progress and copy up one missing, etc, etc...

  And yes I always have done no real-time applies "to the aid of archived logfile" but is also not accept mode of protection of production.

  I just want proof that the design (which is displayed in a few oracle doc Doc ID 602299.1 is one of those) that backs up data backup works effectively and can be used to restore the two site. And it may be without spending more time to resume backups or put the load on the primary database to create the database before.

  Your idea is very much appreciated.

  Thank you!

  Hello

  1--> when I take via RMAN backup, RMAN does not redo log (ORL or SRL) file, so we cannot expect ORLs or SRL would be restored.

  2nd--> when we opened the ORL database should be deleted and created

  3rd--> Expecting, SRL should not be an issue.we should be able to do away with the fall.

  DR sys@cdb01 SQL > select THREAD #, SEQUENCE #, GROUP #, STATUS from v$ standby_log;

  THREAD # SEQUENCE # GROUP # STATUS

  ---------- ---------- ---------- ----------

  1 233 4 ACTIVE

  1 238 5 ACTIVE

  DR sys@cdb01 SQL > select * from v$ logfile;

  GROUP # STATUS TYPE MEMBER IS_ CON_ID

  ---------- ------- ------- ------------------------------ --- ----------

  3 /u03/cdb01/cdb01/redo03.log no. 0 online

  /U03/cdb01/cdb01/redo02.log no. 0 2 online

  1 /u03/cdb01/cdb01/redo01.log no. 0 online

  4 /u03/cdb01/cdb01/stdredo01.log WATCH No. 0

  /U03/cdb01/cdb01/stdredo02.log EVE 5 No. 0

  DR sys@cdb01 SQL > ! ls - ltr /u03/cdb01/cdb01/stdredo01.log

  method: cannot access the /u03/cdb01/cdb01/stdredo01.log: no such file or directory

  DR sys@cdb01 SQL >! ls - ltr /u03/cdb01/cdb01/stdredo02.log

  -rw - r-. 1 oracle oinstall 52429312 17 Oct 15:32 /u03/cdb01/cdb01/stdredo02.log

  DR sys@cdb01 SQL > alter database force claire logfile 4;

  change the database group claire logfile 4

  *

  ERROR on line 1:

  ORA-01156: recovery or current flashback may need access to files

  DR sys@cdb01 SQL > alter database recover managed standby database cancel;

  Database altered.

  DR sys@cdb01 SQL > change the database group claire logfile 4;

  Database altered.

  DR sys@cdb01 SQL > ! ls - ltr /u03/cdb01/cdb01/stdredo01.log

  -rw - r-. 1 oracle oinstall 52429312 17 Oct 15:33 /u03/cdb01/cdb01/stdredo01.log

  DR sys@cdb01 SQL >

  If you do, you can recreate the controlfile without waiting for redo log entry...

  If you still think it's something is not acceptable, you must have SR with support to analyze why he does not abandon SRL when controlfile_type is "underway".

  Thank you

• newspapers in restoration online disabled in standby mode

  Hello
  Why they do it again online record cleared the database shall ensure that when they are not used continuously. Each time the log changes occur in the main site why online log files are disabled in standby mode

  Sekar_BLUE4EVER wrote:
  But why is the State of online redo logs in standby mode, changing each time when there is a log switch in primary education.

  Read this note * online Redo Logs on physical Standby [740675.1 ID] * it will be clear to you.

• How to retrieve the database SYSTEM datafile get corrupted?

  Database is in ARCHIVELOG mode, and the system tablespace data file is corrupt. Until when can I recover the database?
  
  A. until the last commit.
  (B) until the moment where you are recovering.
  (C) until the moment when the data file has been corrupted.
  D. you may not recover the SYSTEM tablespace and you must be re - create the database.
  
  
  --
  and 1 more doubt:
  
  If redologfiles are not multiplexed and blocks redolog get damaged in Group 2, archiving stops and. All redolog files are filled and database activity is interrupted.
  DBWR wrote everything on the drive. What command allows you to go further?
  
  A. retrieve the block logfile Group 2;
  B. change the database drop logfile Group 2;
  C. change the database group claire logfile 2;
  D. change the group database recover logfile 2;
  E. change the database clear no archived lofile Group 2;
  
  Published by: user642367 on September 18, 2008 20:45

  1A. Because the DB is in archivelog mode, so you can always restore and recover the entire DB including system tablespace datafile to latter YVERT generated provided that redo record is available in in line/Archives log files.

  2 E. Because only redolog corrupt archive so only proceed where a blockage of the db is obvious, then, in order to proceed further you must clear (a journal archived file) online and then db will work as usual. There you must take a full backkup of DB (cold backup insofar as possible) as soon as possible after the issuance of this order. Like now, you do not repeat information in the archivelog files to recover the db in case of crash.

  Please go through Oracle 10 g DB Administrator's guide (available on OTN) for more details.

  Thank you

• X 360 m6-ar004dx ENVY: ENVY x 360 past mode standby mode when it is turned 90 degrees

  Hello!  I bought a x 360 want m6-ar004dx recently and so far it has been a decent laptop.  One thing that has been a nuisance, it is that when I put my laptop on the side (rotated 90 °, open lid and not in tablet mode), the laptop into sleep mode after X number of minutes.  Sometimes, the laptop is do not go to standby mode when he's on his side, however, between "standby mode" when I recover my laptop from the above heading.  It seems that the accelerometer is triggering mode 'sleep' when he turned in both directions.  I checked all my Power Options and ensured that the computer will not mode enter "standby" when it is plugged.  Are there settings I can change to fix this?

  Thanks in advance!

  @aviation76

  I looked around and after a long search, I found that this could be a simple and, possibly, a funny solution (you'll know what I mean once you're done, read this).
  
  Obviously, your model is based on the power button on the left side and when you flip 90 degrees and lay your computer on this subject is on the left, the power button is pressed and which puts your computer to sleep according to Settings - ' choose what buttons power "
  
  Please check the settings above on power options and change to - 'NOTHING to DO' for this problem.
  
  Keep me posted, though!
  
  Kind regards

• Can't stop "standby" mode. HP Pavilion 2111us-g6. Windows 7 64 bit.

  HP Pavilion g6-2111us.

  Windows 7 64-bit.

  Set up with an ID of administrator and user two identifiers that require a password to connect.

  Computer goes into hibernation during the (provided by Cox) McAfee virus scan.  Tried to create the power of scanning only management plan.  Tried to change the recommended power HP plan. Tried scanning in the administrator ID.  In all cases the computer ignores the settings and falls asleep.  Firstly, the screen goes black, then the laptop on the USB LED fan cooler matrices is.  Now, he's asleep.  I hit the button ENTER and the user login screen.  I connect and the scan continues.  The first time it happened I left running the scan and returns a few hours later and the scan was started.  The only way I found to a full scan is by sitting in front of the computer and hitting the key enter every time the screen goes black.  It prevents switch to "standby" mode and the analysis ends in just over an hour.

  How can I prevent the computer asleep then the scan will finish without supervision.  I was able to do it on the laptop of HP running Vista that I used five years before it crashed and I replaced it with this one.

  Great, I'm glad that you were able to get the problem fixed!

• X120e bad DIMM location. System does not return from standby mode

  Hello. I have a X120e running Windows 8.1 Pro x 64.

  I just put the unit to 4 GB of ram (2 x 2) of 2 GB (1 x 2). Whenever the upper DIMM Slot is used, the system will not leave standby mode and all power, including the battery must be removed from the system so that it works normally again.

  Of interest, all the ram tested with Memtest86 +.

  If it's important the system has the e350 CPU and a 320 GB HARD drive.

  Let me know if you have any input.

  Thank you!

  Update: I've updated the BIOS from 1.16 to 1.17. The system now between and leave pending normally as it should, with the two occupied ram slots.

  Of interest, none of the BIOS settings changed after the update.

• How to enable the continuation of the Standby Option for a USB mouse: I do not see the "allow this device to wake the system from standby mode' check box__

  I use Windows XP Home Edition and I am fully up to date with the latest version of the software.

  I would like to activate my mouse USB power out "sleep mode" on my computer.  I found the help topic that describes how to do this: http://support.microsoft.com/kb/280108 how to enable the continuation of the Standby Option for a USB mouse

  However, when I follow these steps, I don't see the 'allow this device to wake the system from standby mode ' check box on any of the windows as described in the documentation for Ms.
  I use a Microsoft Comfort Optical Mouse 3000 (IntelliPoint) USB

  Any help would be greatly appreciated!

  This gives a test:

  1. click on START
  2. click on 'run '.
  3 type "notepad" (without the quotes) and press enter
  4. copy and paste this into Notepad:

  Windows Registry Editor Version 5.00

  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\usb]
  "USBBIOSHACKS" = DWORD: 00000000
  "USBBIOSx" = DWORD: 00000000

  5. click on file > save as
  6. change the dropdown to "all files".
  7 type usb.reg as the file name and save the file somewhere easy to access
  8 go find the file and double click it. Confirm that you want to add it to the registry
  9 restart the computer and see if you can wake the system from standby mode

  For reference, take a look at this:
  http://www.dslreports.com/Forum/r19635912-missing-power-management-tab

  Let us know,

  Thank you!

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• the windows XP from my laptop IBM + enter in standby mode without anything in the regular workplace? any idea what can cause this problem? virus? installation program?

  the windows XP from my laptop IBM + enter in standby mode without anything in the regular workplace? any idea what can cause this problem? virus? installation program?

  Hello

  · Were there any changes made on the computer before the show?

  You can check the link: how to solve the problems of hibernation and standby in Windows XP: http://support.microsoft.com/kb/907477

• Suddenly I can put is no longer the computer in standby mode manually or automatically.

  Original title: Control Panel - Power Option

  Suddenly I can put is no longer the computer in standby mode manually or automatically.  I can only turn off or restart.

  Hello

  1. do you mean to say that the Standby button is greyed out?

  2 How long have you been faced with this problem?

  3. don't you make changes on the computer before this problem?

  Check the question in the clean boot State and send the same return. Also, contact the manufacturing of computer for BIOS update.