changes to document does not print

Every afternoon,

A user using Acrobat 9.0 (Standard / Professional etc. unknown but it can be discovered) who received a PDF file as an attachment in an email. When it opens, the changes that have been made by a previous user to the issuance of document in the document. When she goes to print, the preview does not display the changes, and if it is printed out, the changes do not print. This is not the same for all the documents that it receives, some are fine, and the changes appear in the preview and print it correctly). They are all created by the same user and therefore the software. There are 3 other users who receive the email even (they are all cc has had on the same email) and they have all the same symptoms. It is believed that they all use the same version of Acrobat.

Can someone put a suggestion forward as to why some would be OK and others not?

Just to be sure, when printing documents and checking markup?

Tags: Acrobat

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