Check the status of voice on the 4.0 unit cards (3)

Hello

I would like to know how can I test if the voice cards are correctly installed and setup of the unit has completed the installation of the voice card successfully?

As far as I know is to open the DCM program and check the status of each voice card. Are there other means or tools to check voice cards in more detail?

Moreover, I found the in Device Manager, the server could only recognize the cards as the unknown PCI devices. Is this normal?

Thank you

---

Ray

DCM confirms that the card has been properly installed.

Regarding the unknown PCI error, it is normal.

"Note that if you view a voice card using the Windows Device Manager, the card can be displayed as an unknown device PCI with a warning indicating that the drivers for the device are not installed. A found new hardware wizard may also appear for each card during installation or to restart the computer in Cisco Unity. These conditions are the two expected behavior and do not indicate an error or a condition requiring action. You can disable the hardware detected Wizard to prevent it from appearing at restarting the Cisco Unity computer."

http://www.Cisco.com/en/us/products/SW/voicesw/ps2237/products_installation_guide_chapter09186a00801ba4b6.html#1505050

H. M.

Tags: Cisco Support

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