Chinese BlackBerry Smartphones

I have an AT & T China user who is having a problem

Tourch 9800

OS - 6.0.0.284

AT & T

Everything is in Chinese accept her e-mail (exchange).  Send SMS and web surfing in Chinese, his company e-mail isn't.  All users in China (which are on the same Exchange BES boxes and as long as this user) are working very well.  Seems that this is the only device with questions and the only device that is v6.

Seller said it was a matter of BES.

Do we need to upgrade the operating system... we can do wireless?

Thanks for the help!

DD

I forgot to post... difficulty the provider AT & T had user flash ROM and this fixed a problem.

Tags: BlackBerry Smartphones

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