Chkdsk cannot run because the volume is in use by another process

My computer was working fine until last night. Now when I connect I get a blue screen saying that the computer shuts down to prevent further damage from happening. I tried to restore to an earlier point in time when my computer was working but then I get the error:

The OS disk (C :) has errors.
Windows has detected corruption on OS (C :) file system. You should check the drive for errors before you can restore it.

So I'm going to run the chkdsk utility, and I get the error:
Chkdsk cannot run because the volume is in use by another process. You want to schedule this volume to check the next time the system restarts.

I'm confused because the chkdsk unility usually works, and I have no idea why she is being used by another process. I am clearly not very good with computers. I tend to do a lot of spywear and adwear on my computer. I have Spyware Doctor that removes any infection.

Help, please. I've tried everything. Thank you.

Asha22,
It appears from your last post why chkdsk did not run on reboot and you gave an incorrect message is that you did not a space between the volume and the f number.  The correct syntax is:

CHKDSK c: /f

You can also run the utility disc in this way:
http://windowshelp.Microsoft.com/Windows/en-us/help/bc1393cf-9f9c-79C7-0f91-9337c2c41f811033.mspx

1. open the computer by clicking the Start button, click computer.
 
2. right click on the hard drive you want to check, and then click Properties.
 
3. click on the Tools tab and then, under check for errors, click check now.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

To automatically repair problems with files and folders that the scan detects, select automatically fix file system errors. Otherwise, the disk check will simply report a problem, but not to fix them.

To perform a full disk check, select search and attempt to recover bad sectors. This scan is trying to find and repair physical errors on the hard drive itself, and it may take much longer to complete.

To check for errors file and the physical errors, select both automatically fix errors in file system and search for and attempt recovery of bad sectors.
 
4. click on start.
 
Depending on the size of your hard disk, this may take several minutes. For best results, do not use your computer for any other tasks while it checks errors.

Note: If you select automatically errors in file system of fix for a disc that is used (for example, the partition that contains Windows), you will need to reschedule the disk check for the next time you restart your computer.

The reason that it says that the disk is in use by another process is because it is in use by the operating system (Vista), and that's why it must be run at startup, before the operating system loads fully.

Another utility, you need to perform is the System File Checker, if you can get your computer to start, either normally or in Mode without failure.
To run the System File Checker tool, follow these steps:
Click Start and type cmd in the box start the search.
Right click on cmd in the list programs, and then click Run as administrator.
If you are prompted for an administrator password or a confirmation, type your password or click on continue
At the command prompt, type the following line and press ENTER:
sfc/scannow
When the analysis is complete, test to see if the problem you are experiencing is resolved.

Let us know what these tests are and how we can also provide assistance.
Thank you

Gloria
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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