Chrome and Safari does not connect

For some reason when I go to chrome it will not load certain websites. Sites that I used to go in a field such as Facebook, YouTube, twitter, Wikipedia etc work but if I tried to go through a google search for images to putlocker or bbc news, for example, then it doesn't let me, and in the lower left of the screen, it just says connection. After a few minutes, he then said the site could not be reached.

Custom Safari does not load these pages either.

Ive ran McAfee for a full scan twice now and it has not detected a virus or threat.

Ive also uninstalled and reinstalled chrome, but it did nothing.

No one knows what happened or how to fix it?

Thank you

Sara

additional information only if you need:

MacBook pro (retina, mid-2015)

the processor is Intel core i7 to 2.2 ghz

and it's OS X Yosemite bersion 10.10.5

A

Please uninstall the McAfee product in accordance with these instructions.

Note that if you have already tried to uninstall the software, you may need to reinstall in order to finish the job. If you have a different version of the product, the steps may be different.

Back up all data before making any changes. Never install any product "anti-virus" or "anti-malware" again.

B

You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

VSearch malware tries to hide by varying names of the files it installs. To remove it, you must first identify the naming model.

1 triple - click on the line below on this page to select, then copy the text to the Clipboard by pressing Control-C key combination:

/Library/LaunchDaemons

In the Finder, select

Go ▹ go to the folder...

from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. The files that belong to an instance of VSearch will have the same date of change within about a minute, so they will be grouped together when you sort the folder this way, which makes them easy to identify.

Search in the folder with the name of all these forms:

com.something.daemon.plist

com.something.Helper.plist

com.something .net - preferences.plist

Here, something is a string, which may be different in each instance of VSearch random meaningless. So far it has always been an alphanumeric string without punctuation signs, such as "disbalance" or "thunderbearer."

You may have more than one copy of the malware, with different values of something.

There may be one or more files with the name of this form:

com.somethingelseUpd.plist

where George can be an empty string of sense that something different. Yet once, there may be more than one file of this type, with different values of Gisele.

Here is a typical example of an infection VSearch:

com.disbalance .net - preferences.plist

com.thunderbearerUpd.plist

You will have files with similar names, but probably not identical to these.

If you feel confident that you have identified the files above, drag only the files - nothing - to the trash. You may be prompted for administrator login password. Close the Finder window.

2. open this folder as in step 1:

/Library/LaunchAgents

Move to the trash all the files with the name of the form

com.something.agent.plist

where something is one of the strings that you found in step 1. There may be not all of these files.

3. If you have whatever it is moved to the trash in step 1 and step 2, restart the computer and empty the trash.

Do not remove the folder 'LaunchAgents' or "LaunchDaemons", or anything else inside of one or the other, unless you know you have another type of unwanted software and more VSearch. Records are a normal part of Mac OS X. The terms "agent" and "demon" is a reference to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

4 reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

▹ Safari preferences... ▹ General

and click on

Set on the current Page

The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

5. If you do not find the files or you are not sure about the identification, after what you have found.

If in doubt, or if you have no backups, change nothing at all.

6. the penalty may have started when you have downloaded and run an application called 'MPlayerX' or "PDF Pronto." If there is an element with a name in the Applications folder, delete it.

This Trojan horse is often found on the illegal Web sites that traffic in content such as movies pirated. If you, or anyone else who uses the computer, visit these Web sites and follow the instructions to install the software, you can expect more of the same and worse, to follow. Never install software that you downloaded from a bittorrent, or which has been downloaded by someone else from an unknown source.

In the aspect of security & confidentiality of system preferences, select the general tab. The marked anywhere radio button should not be selected. If this is the case, click the lock icon to unlock the settings, and then select an other keys. After that, do not ignore a warning that you are about to run or install an application from an unknown Director.

Then, still in system preferences, open the pane of the App Store or software update and check the box marked

Install the system data files and security updates (OS X 10.10 or later version)

or

Automatically download the updates (OS X 10.9 or earlier version)

If it is not already done.

Tags: Mac OS & System Software

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