Chromebook 11 g5 touchscreen: new Chromebook 11 g5 touch screen hanging randomly

My chromebook is greater than 60% charged and began to stop at random (scren goes black, is off until I hit the POWER ON / restart key).

He did it twice in the last hour.

I got this new chromebook for less than a week and have used it only a few hours that day.

Any thoughts on why it is occurring and how to prevent?

It was too difficult to find any kind of response to this problem so I returned the Chromebook at best buy and bought a replacement. Too bad, that if a response has been easily available it would have saved me time and money of HP or Best Buy.

Tags: Notebooks

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