CineForm files causing constant crashes in Premier Pro

It seems to me a have a problem unique to projects with cineform files into it (avi or mov, flavor to the choice of cineform)

Any project with cineform files will crash, sometimes seemingly random. I get the "Adobe has stopped working, and I need to click on"Close the program"and re open the project."

One way I found to constantly re-create this error is so if I have a timeline with cineform files active / open (to the screen) then I click on the body (IE in a folder, a window chrome... anything) causing the accident almost 100% of the time.

I recreated this method with different codecs as far as possible, and he do not plant only when the cineform files are part of the project, and especially if they are on an active timeline.

Only started with the Agency 2014 update (2014.2 I think it is called) and is also that in the new 2015 CC

Any help would be appreciated, I have invested a lot of time (and money!) in the cineform codec, TBS stock footage... don't want to give up on this.

Thanks in advance

Untitled-1.jpg

  • What version of Premiere Pro? Include the minor version number (e.g., first Pro CC 2014.2 (8.2)).
    This error has occurred in both the 2014 last updated (first Pro CC 2014.2 (8.2)) and is happening also in 2015 CC



  • What operating system? This should include specific minor version numbers, such as "Mac OSX v10.9.5"-not just "Mac". "»
    Windows 7 Ultimate (full day), 24 GB of ram, intel core i7 970, Nvidia Gforce GTx470

  • What type (s) of the source footage? When talk of your source footage, tell us about the codecs, not only the types of containers. For example, "H.264 in a .mov container,' not just 'QuickTime '.
    The problem seems to be specific to files cineform, of any size and type (avi, mov, HD, 4 k, low-quality film scan 2 and everything in between)

  • If you get error messages, what is the integral of the error message text?
    I have attached a screenshot

  • What you were doing when the problem occurred?
    General editing, washing of gases, reading will cause SOMETIMES the error, but as explained above, when I click on the Organization to any other window (folder, Control Panel, chrome etc.) it will almost certainly crash

  • He has already worked before?

Yes, before the update (the update last 2014) CC 2014.2 it worked fine.

  • What other software do you use?
    Nothing but windows and body

  • Do you have the third party effects or the codecs installed?

  • CineForm, convert movie. (I tried to remove convert movie, same problem.) But saw that this problem never existed before the update to the body 2014.2 I don't think the problem is with the movie convert, who has been installed then and everything worked. It seems that there is a problem with cineform and organization since the last update 2014.

  • Tell us about your hardware. Make sure especially to tell us about your GPU, any hardware I/O of third parties (e.g., AJA, Matrox, Blackmagic or MOTU) and the type of media players you use.
    Hard internal sata (seagate, WD primarily) readers of same were in the PC for a few years, no new album, no change of material since before 2014 update (when everything worked ok)

  • What type of GPU you have installed, including brand, model number and driver GPU?
    NVIDIA GForce GTX 470 version 353.06 (updated from the drafting of the present)

  • Using the GPU of Mercury Playback Engine acceleration?
    Yes (but I tried to disable it, same error)

  • Do you have the question at the time to choose the project settings > general > converter > reading Mercury (software only) engine?
    Yes

  • The problem occurs only with your end result, with previews, or both?
    It happens with General editing, usually, I can not with regard to export without crashing.

  • Hi guys,.

    Sorry for the problems you encounter here. Could you take a look at the following thread and see if the steps detailed here will help solve the problem: first hangs when minimize

    Here, the user had Cineform codecs, which will take precedence over those native in Premiere Pro. If this is the case for you, try to temporarily remove these codecs to see if the problem is resolved. Please report back with your results. Thank you!

    Tags: Premiere

    Similar Questions

    • Frequently asked questions of ApphangB1 causing constant crashes in Mozilla Firefox

      Original title: I use firefox for my university studies. I now have recurring questions of ApphangB1 causing constant crashes please help?

      I use firefox for my university studies. I now have recurring questions of ApphangB1 causing constant crashes please help?

      Hello

      1. the problem persists with Internet Explorer?

      2. were there any changes (hardware or software) to the computer before the show?

      You must contact Firefox support for assistance.

      http://support.Mozilla.org/en-us/home

      Hope this information helps.

    • Finder crashing and causing repeatedly crashes on Macbook Pro

      I use a Macbook Pro retina 15 "and using OS X El Capitan, verion 10.11.5.

      After a recent transfer of photos from my iPhone to iPhoto, to close iPhoto, the icon Finder keeps 'jump' the top down and the same error repeatedly, showing in the dialog in the middle of the screen (it flashes until disappears, flashes up, disappears several times without end):

      It is not possible to click on one of the options in the dialog box. This caused other problems now. If I open all the Apps then they crash instantly, or open for about 10-15 seconds before crashing and flashing error up to 'preferences system closed unexpectedly' report etc. Non-Apple apps (for example MS Word/Powerpoint) survive longer opening. If I try to open system preferences or the System State and then they all have two crash as well. So basically, other than documents such as PDFs or pictures, everything I opened crashes a few seconds to open. I restarted the Mac - regular options still appear to stop down and restart by pressing the power button. I tried the tips on other forums, but the steps they describe require opening applications or programs that simply plant when I opened (e.g. try opening the Terminal).

      If I briefly to open an App and then reappear items on my desktop. If there is no apps temporarily only open then the contents of the Office disappears.

      Please read this message before doing anything.

      This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

      The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

      Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

      Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

      Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

      The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

      Test in safe mode. Same problem?

      After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of the test.

    • Error on blue screen and missing or invalid or component file causing Windows crash.

      Original title: missing or invalid files or components.

      Missing or not valid file or item causing windows/internet to freeze and crash. A BSOD (blue screen) shows a second and the computer restarts back on the desktop with no other problems. This happens only when I open/close a video too fast or I use some (L100 - 30 Hercules) aircraft in FS9. All other devices work fine. I sent an error report to Microsoft tonight when this happened. It conrcerned 2 files in C:\ Docs & Setting\All Users\Application data\Microsoft\Search\Data\Applications\Projects\System Index\System... (couldn't do the rest, but we had to do with the XML extension..) I am using Windows XP Pro with Service pack 3 and all updates.

      Is there a simple solution for this? I don't want to reinstall XP if I don't have, as my drive my being corrupt. I'm not sure. I also used some older programs that I have used for years that run fine on XP but will not work in Windows 7 even with Virtual XP Mode installed.

      Hello Joel S

      I had already tried this and it was not a hardware failure. I ran chkdsk and the player revealed a good with no bad sectors. I also use Belarc COMPUTER management systems that manages the health of smart HDs (HDs most have this 'Intelligent' ability). The problem was some legacy software that I thought that I had taken when I did a removal of the program. He left 5 pieces of something that is called «online...» "I found it using Malwarebytes, and he was buried deep in the registry. The program was "Cliffs of Dover" a stream online to run the program. Once you have downloaded the game was the only way to use it online, which took 20-30 minutes to load and once loaded would break your system if you have tried to play. Shame, it's a beautiful CFS, but way to buggy.

      In any case, removed from the basket with Malwarebytes and every thing works fine. No more accidents.

      Derek

    • HotSync file causes the crash on E2


      Hello whubble.

      When you HotSync after a hard reset, all the data that was on the Palm during the last HotSync is restored to the Palm, including this file that gives you trouble.

      You did not specify, but I'm going to assume that you are running a Windows operating system. In your Palm application, you will have your profile of HotSync folder (probably a folder based on your current ID HotSync name). There, you will have a backup folder. Delete the .prc and .pdb incriminated, reset your Palm, then HotSync again.

      If you don't know which files are the cause of the pain, do not delete files, move them to a temporary folder on your computer desktop.

      Alan G

    • 9.3 update causing constant crash

      Since I've updated my ipad 2 to 9.3, it has been constantly crashing and restarting.

      Udated ive to 9.3.1 erased and restored sauvegardΘ twice, all without success.

      When I did the Update 9.3, I have also suffered from No 3g bug, reinsert the sim whil it was fixed that.

      The other symptom is all the apps back very very slow and sometimes crashing to the main screen.

      but especially the ipad all crashes and restarts.

      for example, at the time of the ipad restart 5 times during playback in the kindle app.

      He crashed twice written this message.

      It was a little slow, but perfectly reliable before the 9.3 update.

      Help please!

      Backup the device to iTunes - restore as NEW (no) - see if solves problem - if yes - restore backup

    • Expanding Cross dissolves on mov. the files cause first crashing?

      Hello Adobe community.

      I was wondering if anyone else is having the same problem;

      B.jpg

      C.jpgD.jpgE.jpg

      Strangely, this happens when dragging multiple clips with a cross dissolve (and sometimes even simply by dragging a clip it freezes).

      I already tried to create another project file in another scenario, but the error still appears. I have to work around by removing dissolves it and then adding them later.

      Hope anyone can help with that, or at least fix the bug.

      -John has.

      Try to export a PNG image instead of use the frame to hold.

    • Opening specific file causes Flash crash

      Hello! I'm a freshman college working on a project of animation in Adobe Flash Cs6 I ran into a problem where I can't access a specific file than what I'm getting. I am able to open the Flash and any other project file I want, but not this one. When opening it (no matter how I do or on any computer), it will instantly break the program without warning.

      I ran into problems where a few days ago each time, I tried to save / he recorded automatically, an error message would jump by saying that he could not save the file type and to rename the file or change its location. Even if I did these things, he would always come with this message. However, the file was still save so I thought it was some weird glitch.

      But now I'm very sad because the animation, I had worked for the past two weeks is now all gone and due Tuesday.

      Is it possible to get it in its entirety? Thank you very much!

      My specs: Flash CS6, Windows XP operating system

      your file is corrupted.

      I know it's too late, but you should start to develop the habit of saving your work using different file names, if this never happens to you again.  most of us who have been programming for a while (whether using flash or html5 or php or whatever) to develop a naming model that suits us.  I use a naming like game_01.fla, game_02.fla etc.  so, if game_32.fla is corrupted and I can't open it, I can open game_31.fla and I lose jobs of less than an hour.

      in any case, at this point, rename your file xxx.fla to xxx.zip.  then unzip this file into a new folder.  You can recover most of your assets and add them to a new fla uncorrupted.

      If your zip file is corrupted, try to fix it. There are zip utility of repair available.

    • Memo file causes Zire Crash

      I have a Zire22 that worked well until recently. Now, after the synchronization of the device, when I try to access the notes from the screen is blank and I need to reset the Zire. Everything else works fine. I tried to uninstall and reinstall the software of office without success. Is there a fatal corruption or is there something I can do?

      It seems that the memos is corrupted. I would hard reset the device first if all your information is saved on your PC. Then I would delete/restore all memos on your computer. Once you finished to correct the memos, I then go to Hotsync and change led him memos on DESKTOP computer REPLACED of POCKET. I think that should do it.

      If this happens tell Calendar or contacts again follow the same steps - there is really no need to uninstall the software, unless your getting a windows error.

      Message relates to: Centro (Sprint)

    • The Premier Pro 2015 crashing on export

      Hello

      I have a MacBook Pro (chart below) under OS X 10.11.2 (El Capitan).

      Model name: MacBook Pro

      Model identifier: MacBookPro11, 3

      Processor name: Intel Core i7

      Processor speed: 2.5 GHz

      Number of processors: 1

      Total number of Cores: 4

      (By heart) L2 Cache: 256 KB

      L3 Cache: 6 MB

      Memory: 16 GB

      Boot ROM version: MBP112.0138.B16

      Version of the SCM (System): 2.19f12

      I tried to export a Premier Pro short (less), either on the pre-series HD or you-tube, which takes about 2 hours (seems excessive even if some parts of the video have several effects on it).  He gets almost all to the way of when there about 4 minutes to go (about 96% or almost thanks to export) the software crashes and I get the standard error message, "Premier Pro has met a serious error..." "and the closure of the software.  I tried this about 6 times and I am very frustrated.  I managed to export the exact same movie a couple of days, as a lower resolution file, so I'm a little confused about why this happens.  I deleted on more than 100 GB of my HD in case the problem was the lack of space, as well as on the external hard drive I was using as my work drive.

      I have managed to export different films and more time in the past, with the same settings and much faster, but maybe with less effect on the clips.

      I tried to export a clip different 30 sec short with the same parameters, which has been a success, but when checking the same activity monitor on the export of this little clip, CPU utilization for the Premier Pro has increased approximately 780% (I understand that it's okay?) and User CPU load approximately 95% and CPU system around 4%, so almost all in use.  The 16 GB memory available, that 11 GB of memory is used, with 4 GB of cache files - this maybe is the problem?  What I have to delete the cache and how do I get rid of these hidden files?

      I also tried to update the first pro and making sure that all my read/write permissions were right on records of Adobe, but none of them helped.

      Any suggestions much appreciated.

      Thank you

      Adrienne

      Computer stops using the resources GPU intensive applications

    • How to organize the project and the files associated with the Premier Pro

      I tried to hold the input and output files to the Premier Pro (body) to optimize PC speed and keep different projects in separate folders.

      To optimize speed, I try to balance the I/O to the body on different drives. I'm editing on a dedicated PC i7 - 3930K, OS W7, 32 GB of RAM, with 2 SSD and 7200 4 discs arranged in 2 RAID 0.  A SSD (C drive) contains the files program, Documents, Photos and Audio.  The other 3 are used to store the video media.  The second SSD is used for the Cache and editing intermediate files. A RAID contains the video and audio Source, the other RAID files, export files.  I try to balance the input/output between readers.

      To organize files, I try to place each project with its related assets in a separate file.  In Production Premium CS6, default organization of the C:\Documents\Adobe\6.0 projects.  I'm confused because when I put Destination project in the project manager to another location, it always end up in the default location.  To change the location of the project, I find that it is initially allocated to the default, then I manually move it to another folder.  After you restart the body I open a project in the new folder.  Even though I have been editing for many years, I do not edit full time, so I need to refresh my knowledge for the fair distribution of the files such as the Scratch disks...

      To make life interesting, different programs spread differently.  Mocha, the project folder and the default output to the same location.  I found Mocha has a project and output destination allocation of menus that once I put them in different places always end up together.  I was advised to change the location of the moka project as I do with the body, but nothing has changed.  Speed and coordination PC file locations is a challenge.

      I have reviewed the training locations in the body.  Please direct me to the training to refresh my understanding on how correctly assets and distribution projects in the organization.  I also want to understand all the terms and possible menu assignments, if training is available.  A video presentation is preferred.

      The 'libraries', never use integrated in Windows. Those who are buried on the C drive in a rat hole of a tree of files to implement for backup and everything. Really, quite a stupid implemented well. And having the documents on your system drive is very well... doesn't really matter, those not need for speed of access. Put YOUR assets, such as pictures, images, graphics and stuff, in the folders that you create on the drives for them to the best "work" for you.

      So anything I have listed (quite well off of the page of this Tweaker) interferes, or interfaces with Microsoft stupidity wonderful intentions. One just go to the configuration of the places one wants to work as you want for better performance. It is STRONGLY recommended that in these various drives you set up folder trees that are easy to understand AND easy to use for the implementation of backup programs. The Tweaker has rather detailed suggestions tell for the settings of the cache for the Windows system files, which drive page size parameters to use. Those are the only things we change concerning the functioning of the system, and MS is only available for users to use. What readers and how much drive space you want to * system * using the cache? Your choice.

      PrPro has its own set of cache, database, project, and preview file default locations, so that the program won't work if nobody use it knows how to correctly set things upward. These default values are the folders system/users/blah/blah/blah/blah blah... not particularly easy to access for backup configurations, cleaning, that sort of thing, and not JUST because Adobe prefers you use those. In fact, they recommend that YOU set for the best working speed. The default values are all system-car and ensure the performance of the slug-bug.

      When you go to edit-> Preferences dialog box, you will find a number of these things assorted options for which you want to put them. The project settings dialog box is for each project, and it is where tell you him to put THAT prproj main project file & some other assets. It is generally recommended that you put each project in its own folder on a folder tree of files to the disc that you put your project files on.

      Note... all the different bits of the project files, database, cache and preview files have both read & write processes under constant operation. These things need quick access, usually put one shown previously one or two of them to a drive with SATAII internal best matches, or a 4/5 RAID 0/5 array disk.

      Images (media) and rendering (final exports) are mostly one-way moves. Images is primarily a read-only, and export operation is mainly a single write operation. So those who can live on slightly slower connections to the need to obtain. As to say the very fast 128 GB USB3.0 flash drive PNY I acquired in the user suggestions a couple. I tested it, and 1080 p images and exports can be handled by that without slowing down everything else... but ONLY one of these. Either images or exports, NOT both! Few people have found that say that an external SSD with images on a USB3.0 connection is usable in the things their system and speeds but spread across these disks in read/write to access tasks on several pipelines. Some have tried and found that their USB bus is also used for other internal disc or other connections, and so they had no gain speed or slow things down. Test... test.

      Neil

    • Speed grade won't open my Premier Pro files.

      So I have the latest versions of Adobe speed-Grade and Premier Pro.

      I get an Error Message When I try to open a Premier Pro file in the speed category.

      PFA screenshots.

      Help, please.

      Screen Shot 2016-08-24 at 16.30.06.png

      Screen Shot 2016-08-24 at 16.31.59.png

      As noted in the responses to the thread on the forum PrPro, Adobe chose to abandon the connection between first Pro & SpeedGrade with version 2015.3. Note, this is not 'just' a dot-updated release, but a version entirely new... why they kept 2015 on this, I don't know.

      If you check the builds... 2015.0/1/2 all "9.x" builds, but 2015.3/4 are "10.x' built... a new version. SpeedGrade has been left to a 9.x, so they no longer to 'synchronize '.

      It is a tool of conversion on another thread in this forum who can take most 10.x PrPro projects and quickly change a number in the project file, so it can be opened in Sg, I have tested and now use it, if necessary... you open this little app, drag & drop a file Prproj top, and you get a version of records with the slight modification. Do you who open in Sg, your job & want to save the project, then make drag & fall on the application of converter and it will automatically return the internal number to run in a 10.x release, I think also registering another - like.

      So it's safe to try something and I've done several through it, no problem until now, the guy who had all his projects are working through it. Adobe don't IS NOT SUPPORTING it, they wish that we of course. And I do know there are some features in the 10.x versions that may not work through this, but... I heard no talk yet of a project not working with this application.

      Other than that, there are some wonderful things, we can do within the Lumetri in PrPro, especially if you have an installation of surface or control external (such as elements of tangent or waving) as those who are now supported within the PrPro. For many simple things, especially if you don't have a lot of shot-matching, which works very well. It breaks down on a basis of time consumed for the ranking of the most complex, you can use the Lumetri interface itself on the "last" instance of Lumetri on a clip. And the same with the external controls, they only work with the last instance in the effect controls panel... but you can use the effects Panel to adjust the 'previous' Lumetri effects.

      It may take a little extra time, but... If you use multiple instances of Lumetri in PrPro, you can make hidden versions and the secondary tab STL is also very good... but for this several secondary, once again... takes multiple instances of Lumetri "stacked" in the effect controls panel.

      Neil

    • I can not find the installation files, or the launch of the Premier Pro icon. Although the installation said ok

      Hello

      I downloaded the demo of Pro first. Although the installation says ok, I can't find the installation files, or the launch of the Premier Pro icon. My system is Windows 7 32 bit, intel 5.

      Thanks in advance for your answers!

      Hi Deniz,

      Please refer to the technical specification of the application of Premiere Pro according to the help document below:

      System requirements | Adobe Premiere Pro

      Kind regards

      Sheena

    • Win 7 cannot find the Premier Pro file associations

      Win 7 can't as the file .prproj is a Premier Pro. When I go to set default programs, Premier Pro is not yet listed or the other Production Premium CS6 programs so it seems that all associations with Production Premium disappeared. The program is still there in Program Files and my desktop shortcut still works. Any ideas on how to solve this problem? BTW, I did a reboot and it has not fixed.

      I had to reinstall to fix. Thank you windoze.

    • My Premier Pro crashes everytime I try to export?

      My Premier Pro crashes everytime I try to export?

      I have the new macpro and wanted to try a Prime Minister instead of FCP or Avid...

      But so far, it sucks!

      If you have installed the Agency through creative cloud in the last week, then you're probably hit this known issue: http://adobe.ly/1f2EHCg

    Maybe you are looking for