Cinficker.B removal according to MS Essentials

http://support.Microsoft.com/kb/971029 does not apply for Win7, should we then go for the download of Vista?

Aprox of Essentials installed a week ago... I'm still on Kaspersky as well

See...

Should I have any other antivirus software and Microsoft Security Essentials?
   http://blogs.msdn.com/b/securitytipstalk/archive/2010/09/08/do-i-need-both-Microsoft-security-essentials-and-another-antivirus-software-program.aspx

You SHOULD have uninstalled Kaspersky AND THEN (b) downloaded application / run theKaspersky removal tool (c) BEFORE the installation of Microsoft Security Essentials (MSE).

Since you haven't, chances are that none of them worked properly, where infections of W32/Conficker-variant & W32/VWealer-Variant.

NOTE: even if you now uninstall the Kaspersky application & run the removal tool, chances are that MSE still does not work properly!

OPTION A: You can start a free Support of MSE incident by opening your browser to https://support.microsoftsecurityessentials.com/.  Select the option "I think that my computer is infected", and then select the appropriate support available option for your region.

OPTION B (recommended): See the message marked as ANSWER in this previous discussion-online http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/bc95f2f0-7968-4bd0-8de5-70b83db31fa6

Follow the instructions to the letter and to restore your computer to a State course.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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