Civilization colonization game does not start

I installed the game and meet all the system requirements, I'm going to start a game and he tells me that there is a problem caused the program to stop working correctly, then it stops and says that microsoft will come back to me when there is a solution to the problem, any suggestions if im doing something wrong.

Hi intimadator0333,

You said your have Civilization 4 Gold Edition of the Meier
http://www.microsoft.com/windows/compatibility/Details.aspx?type=Software&p=Sid%20Meier%27s%20Civilization%204%20Gold%20Edition&v=Firaxis%20Games%2c%20Inc.&uid=&pf=0&pi=3&s=sid%20meiers%20civ4%20colonization&os=32-bit

or colonization of the Meier?
http://www.Microsoft.com/Windows/compatibility/details.aspx?type=software&p=civilization%20IV%3A%20Colonization&v=take-two%20Interactive&UID=&pf=0&pi=2&s=SID%20meiers%20civ4%20colonization&OS=32-bit

The game of colonization is not compatible with Vista 64-bit for the time.  Can you check to see if this is the case?  If so, please contact the game manufacturer for an update they might have.  Sorry if we are unable to help you.

Let us know if we can help you further,
Kevin
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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