"CL RC engine 3 model Winidow" appears whenever I closed my computer

When I shut my computer down (I'm running Windows 7 Ultimate) I see 2 following messages (Please note that the spelling in the message):

CL engine RC 3 dummy Winidow
This program prevents Windows from stop

CL RC Engine3 dummy Winidow: PS Service.exe - Applic...

Then in a separate box that appears after see you the States 2 previous posts:

The instruction at 0x0135ec0a referenced memory at 0x00000000.  The memory could not be written.
Click OK to terminate the program

My question is;
1. Why is happening
2. How can I solve this problem (remove the question).

I have Norton 360 installed on my computer and it was never identified it as a problem.  And as I read the previous answers available on this same issue, I want to clarify that does not occur on the computers of start (the computer starts very well - the answer of 'safe mode' is therefore of no use to me).  This problem occurs whenever I closed my computer.

Any help you can offer would be most appreciated.

Thank you for your reply and information.  I have a Compaq (Compaq Presario CQ50-115NR laptop PC).  I also watched my installed programs and I have not installed HP QuickPlay.  I have, however, a program called 'QuickPlay player Swing by Swing Media 0.4.6' and to be honest, I don't know what is this program or if I even used it.

Please note that I did a long search on Google, Microsoft, Cnet, etc. before I ask my question on this platform.  The challenge is offered responses are not practical and do not offer a solution to my problem.

Do you have any information/additional support that you could offer that can help me to solve my problem?

Use MSCONFIG and uncheck anything that is listed under the Startup tab that has to do with QuickPlay.  If it ever starts, there never to dshutdown.  Once you have proven to yourself that it is trhat is the question - uninstall QuickPlay.

While this may be no surprise to you, your advice (go into MSCONFIG and uncheck HP Quick Play) has been on the spot!  By uncheck HP Quick Play in the MSCONFIG Startup tab it solved the problem (I have no more to see the error no message "CL engine RC 3 model Winidow - this program prevents Windows to stop.")

The only challenge I am facing now is when I go into the programs folder to uninstall HP Quick Play, although there are some HP programs, there is not a single marked HP Quick Play.

Once again, thank you for your advice/support!

You have already found you said, called him «QuickPlay player Swing by Swing Media 0.4.6»  Uninstall it.

Tags: Windows

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