clarification of the role of admin Help Desk in IOM

Similar Questions

• How to do the AD role entirely admin

  I have configure Weblogic Server to use AD as a provider of authentication and created groups in AD to use as roles in WCC. I gave the role of WCCAdmins all the permissions in the WCC, but it doesn't have the full Weblogic administrator or any other user permissions I create WLS internal LDAP and designate a member of the Administrators group on WLS. I can't make the announcement a member of the admins group so how can I give the group the full administrator access is COE?

  As part of the installation, you must specify the content by a map server.  This is done in the provider of the user of JPS.

  • Under Administration, click "providers."  Find provider "JpsUserProvider" and click the "info".
  • On the info at the bottom page, click 'change '.
  • In the box "Card identification", enter the name of your card "MapToSysmanager".  Save this and restart the managed server from Content Server.

  I would advise also to make an entry in this map to get through accounts and roles as starting point - otherwise, you'll see questions because your other roles will not be passed correctly.  Your card should look like the following:

  ----

  #Maps all roles

  |#all|,       %%

  #Maps all accounts

  @|#all|,    @%%

  custom roles.

  WCCAdmins, sysmanager

  ---

  Any changes that you make to the card in the future do not require a reboot to take effect.

• My computer is dead, had to get the new computer. Installed PS CS2 and tried to activate it. Cannot call the online help desk, they sent me to you to activate my software. I have the serial number and the last activation number. T

  My computer is dead, had to get the new computer. Installed PS CS2 and tried to activate it. Cannot call the online help desk, they sent me to you to activate my software. I have the serial number and the last activation number. Thank you. Or to intervene in the forum.

  
  

  
  

  [address removed by email.. mod]

  
  

  Hi carlkent,

  Your serial for Photoshop CS2 key would not work as the activation for CS2 servers were closed.

  You must visit this link to download the version CS2 and use the key to series mentioned in this link: https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html

• Please God. turn off this product. Your help desk services do not work, cannot turn off. I use the retail SECTOR, xi of adobe acrobat. Connected to the internet. On more than 20 min. open for disable grayed out. Windows 7 pro x 64. This shit makes people

  Please God. turn off this product. Your help desk services do not work, cannot turn off. I use the retail SECTOR, xi of adobe acrobat. Connected to the internet. On more than 20 min. open for disable grayed out. Windows 7 pro x 64. This shit makes people use fraud. I just want what it OFF can be USED on another COMPUTER.

  can anyone in the customer support to disable this?

  Hello Terry,

  I checked the serial number and found that you have enough number of activations left to install on 2 computers.

  Please uninstall the software and activate it on another machine. In case of problems please let me know and I'll help you.

  My direct email: [email protected]

  Chat Support email:

  http://helpx.Adobe.com/x-productkb/global/Service1.html

  Kind regards

  Rave

• XPRESS code to find all the users with a specific role of admin.

  I've been playing for some time a way to get a list of all users who have received a special role of Admin. I have a role for which I would like a specific subset of users to approvers on it, and I want to greate a rule that checks for people with a special role of Admin and then return this list as people to be approvers on the role.
  
  I was not able to find an easy way to write this code. Any who cross this before or have another suggestion?
  
  Thank you.

  Below the code to find the user is based on the condition.

  
  
  : display.session
  User
  
  
  

  Published by: Jay on March 7, 2012 04:03

• Revoke the option for the roles of users admin

  Hi all
  
  OS: SunOS
  DB: 10.2.0.3
  
  Hello
  
  
  How to revoke the privilege of admin for the roles of specific uses;
  
  Ex:
  
  I want to revoke admin option for roles connect, new_connect nmos_user from users.
  
  It allows:
  
  DEALER GRANTED_ROLE SMA DEF
  ------------------------------ ------------------------------ --- ---
  ABC abc_role Yes Yes
  
  Published by: [email protected] on March 13, 2010 05:03

  See: http://download.oracle.com/docs/cd/B19306_01/server.102/b14200/statements_9013.htm#SQLRF01603

  "To revoke the ADMIN OPTION on a privilege system or a user role, you must revoke the privilege or the role of the user in total and then grant the privilege or role to the user without the ADMIN OPTION."

• Mapping of the external LDAP user with the role of the Complutense University of MADRID

  Hello WebCenter content masters,
  
  I'm having trouble mapping a group LDAP to the role of the Complutense University of MADRID.
  Let me explain the situation.
  
  I have an external LDAP (Apache DS) with two groups (groupofuniquenames), 'Administrators' and 'Test' and two users 'ldap_admin' and 'ldap_user '. ldap_admin is a uniqueMember administrators and the ldap_test a test uniqueMember.
  
  At the University Complutense of MADRID, I created a custom role 'Test' with privileges "RWD" group 'Public '.
  
  I guess that the external LDAP has been configured successfully as an LDAP authenticator provider - myrealm settings tab, since I can see groups and external LDAP users, and they can connect the DCU with their user id and password.
  
  However, ldap_user is unable to perform the check, and on their profile page, the role is "invited, authenticated."
  And when I pass ldap_user in the test group to the Administrators group, the role is then "invited, authenticated, admin, sysmanager, refineryadmin, rmaadmin, pcmadmin, ermadmin.
  It seems that the Administrators group is mapped correctly, but not the group test.
  
  I try to apply the advice given in these two threads:
  External LDAP user has only priviledge research at the Complutense University of MADRID
  Unable to map external users to roles in content Webcenter 11 g
  
  I have created a 'externalLdapMap' identification card, completed the provider.hda file and put the map "Test, Test". I also tried with "Test, contributor" that I was not sure about the first mapping.
  Whatever it is, after restarting the server of the University Complutense of MADRID, I'm still not able to grant the privilege of writing for a user to the Administrators group.
  
  I missed something in the process?
  Thank you for your attention and of course any help would be greatly appreciated.
  L.

  Hello

  I think that you have enabled the LDAP authenticator credits and that this error will go up.

  You must create an OpenLDAPAuthenticator and do the same settings with flag set up and then test the scenario.

  Thank you
  Srinath

• Limiting the administrator tab to the user with the role by default OIM 11 g R2

  Hello
  
  I have a question, if we create a user in OIM 11 g R2 without any admin role, then connect on screen Self Service (identity) with the newly created user, we can see that the Administration tab is visible to the user.
  
  Is that mean that user a admin role assigned to him in some admin activities do this by default.
  
  Please let me know how to control this behavior and do not display the Administration tab the user until and unless it is to have an admin of roles assigned.
  
  Help, please.

  See this article on measures to hide the Admin tab for users with the role for all THE USERS.

  http://venkatanunna.blogspot.com/2013/01/removing-Admin-tab-for-general-users-in.html

• It is not possible to program the report with a user with the role of the author.

  Hello
  
  I tried to schedule the report using weblogic user (who has the admin role) it worked perfectly. But when I try to log on by using the user (who has the role of the author) and when I try to schedule a report I get the following error. It is clustered environment.
  
  
  [nQSError: 77006] Oracle BI presentation server error: A fatal error occurred during the processing of the request. The server responded with: an authentication failure.
  Error codes: IHVF6OM7:OPR4ONWY:U9IM8TAC
  Geographical area: saw.connectionPool.getConnection, saw.securitysubsystem.checkauthentication.runimpl, saw.securitysubsystem.checkauthentication, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
  ODBC driver returned an error (SQLDriverConnectW).
  State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access to the requested connection is denied.
  [nQSError: 43113] The message returned by OBIS.
  [nQSError: 13039] The imposter does not exist in the Security Service of BI. (08004)
  
  
  
  Error codes:
  Geographical area: saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
  .
  Error codes: AGEGTYVF
  AgentID: / users/richard/Test Mail Report
  ... Retry Agent response content loop... Sleep for 8 seconds. [nQSError: 77006] Oracle BI presentation server error: A fatal error occurred during the processing of the request. The server responded with: an authentication failure.
  Error codes: IHVF6OM7:OPR4ONWY:U9IM8TAC
  Geographical area: saw.connectionPool.getConnection, saw.securitysubsystem.checkauthentication.runimpl, saw.securitysubsystem.checkauthentication, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
  ODBC driver returned an error (SQLDriverConnectW).
  State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access to the requested connection is denied.
  [nQSError: 43113] The message returned by OBIS.
  [nQSError: 13039] The imposter does not exist in the Security Service of BI. (08004)
  
  
  
  Error codes:
  Geographical area: saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
  .
  Error codes: AGEGTYVF
  AgentID: / users/richard/Test Mail Report
  ... Retry Agent response content loop... Sleep for 6 seconds. [nQSError: 77006] Oracle BI presentation server error: A fatal error occurred during the processing of the request. The server responded with: an authentication failure.
  Error codes: IHVF6OM7:OPR4ONWY:U9IM8TAC
  Geographical area: saw.connectionPool.getConnection, saw.securitysubsystem.checkauthentication.runimpl, saw.securitysubsystem.checkauthentication, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
  ODBC driver returned an error (SQLDriverConnectW).
  State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access to the requested connection is denied.
  [nQSError: 43113] The message returned by OBIS.
  [nQSError: 13039] The imposter does not exist in the Security Service of BI. (08004)
  
  
  
  Error codes:
  Geographical area: saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
  .
  Error codes: AGEGTYVF
  AgentID: / users/richard/Test Mail Report
  
  Exceeded number of retries of request for the GetResponseContent method.
  
  
  
  
  
  Can someone help me with this.
  
  Thank you
  Rondo.
  
  Published by: RONDO on December 12, 2012 16:07

  Check Doc ID 1446877.1

  According to the doc Fix to apply the hotfix 13553428:

  The fix for this problem is to apply the hotfix for the following new bug.

  Bug 13553428 - QA:BLK:DELIVER Corp. OID LDAP users FAILED WITH the COPYCAT DOES'NT ARE.

  Patch 13553428: QA:BLK:DELIVER users to Corp OID LDAP FAILED WITH the COPYCAT DOES'NT ARE.

  The patch is available on MOS and can be applied to all platforms.

  Or access via this link:
  https://updates.Oracle.com/Orion/services/download/p13553428_111160_Generic.zip?Aru=14732325&patch_file=p13553428_111160_Generic.zip

  Please refer to the Readme file. It is important to shut down the system before applying the patch. Then restart.
  When you restart Weblogic should automatically detect that bimiddleware.ear has changed to OH and automatically redeploy it the application

  If it helps pls mark as correct

  Published by: VIEREN Srini December 12, 2012 19:39

• Clarification of the Etrecheck

  Hi all, I have seen a couple of these posts and tried to make sense of them, but I am at a loss. My iMac (end 2013) was unbearably slow (safari, finder, photos, whatever- allbeach balls) for the better part of a year now. In fact, we have abandoned for the most part to use it. I have a daughter entering the upper levels of the school and I would like to get this thing works well again, then we can build upon. Anyone of you guys spots do everything seems awkward in this report? I've seen mentions to remove the AV software, but I'm a little reluctant to do this with children (including young people) with this computer. Thanks for any help!

  EtreCheck version: 2.9.12 (265)

  Report generated 2016-06-13 14:41:57

  Download EtreCheck from https://etrecheck.com

  Time 06:59

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Computer is too slow

  Hardware Information: ⓘ

  iMac (21.5 inch, at the end of 2013)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac14, 1

  1 2.7 GHz Intel Core i5 CPU: 4 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n/ac

  Video information: ⓘ

  Iris Pro Intel

  iMac, 1920 x 1080

  Software: ⓘ

  OS X El Capitan 10.11.4 (15E65) - since the start time: about 16 days

  Disc information: ⓘ

  HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Macintosh HD (disk0s2) /: 999,35 (Go 705,85 free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  USB information: ⓘ

  Seagate Backup + Desk 2 TB

  EFI (disk1s1) < not mounted >: 315 MB

  Seagate Backup Drive (disk1s2) Volumes/Seagate Backup plus Drive: 2,00 (1.56 free) tuberculosis

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Apple Inc. FaceTime HD camera (built-in)

  Brother MFC-J450DW

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  /Applications/Duet.app

  com.kairos.driver.DuetDisplay [no charge] (1.1.2 - SDK 10.11 - 2015-12-09) [Support]

  / Library/Extensions

  [loading] com.karios.driver.DuetDisplay (1.1.2 - SDK 10.10 - 2016-05-20) [Support]

  [loading] com.sophos.kext.sav (9.4.52 - SDK 10.9-2016-05-20) [Support]

  [loading] com.sophos.nke.swi (9.4.52 - SDK 10.9-2016-05-20) [Support]

  / System/Library/Extensions

  com.avatron.AVExFramebuffer [no charge] (1.7 - SDK 10.8 - 2016-05-20) [Support]

  com.avatron.AVExVideo [no charge] (1.7 - SDK 10.8 - 2016-05-20) [Support]

  com.leapfrog.codeless.kext [no charge] (2.0 - 2016-05-20) [Support]

  com.leapfrog.driver.LfConnectDriver [no charge] (1.11.1 - SDK 10.10 - 2016-05-20) [Support]

  Launch system officers: ⓘ

  [loaded] 8 tasks Apple

  [loading] 150 tasks Apple

  [operation] 80 tasks Apple

  Launch system demons: ⓘ

  [loaded] 46 tasks Apple

  [loading] 147 tasks Apple

  [operation] 96 tasks Apple

  Launch officers: ⓘ

  [loading] com.google.keystone.agent.plist (2016-03-06) [Support]

  [operation] com.sophos.uiserver.plist (2015-10-01) [Support]

  Launch demons: ⓘ

  [failure] com.adobe.fpsaud.plist (04 / 04/2016) [Support]

  [loading] com.ea.origin.ESHelper.plist (2014-06-20) [Support]

  [loading] com.google.keystone.daemon.plist (2016-03-06) [Support]

  [loading] com.leapfrog.connect.authdaemon.plist (2014-12-25) [Support]

  [loading] com.microsoft.office.licensingV2.helper.plist (2016-02-12) [Support]

  [operation] com.sophos.common.servicemanager.plist (2016-02-11) [Support]

  [loading] com.surteesstudios.Bartender.BartenderInstallHelper.plist (2016-02-13) [Support]

  User launch officers: ⓘ

  [operation] com.leapfrog.connect.monitor.plist (2014-12-25) [Support]

  [operation] com.pia.pia_manager.plist (2016-02-22) [Support]

  [failure] com.picturelife.sync.plist (2014-08-30) [Support]

  [loading] com.valvesoftware.steamclean.plist (2016-03-19) [Support]

  Items in user login: ⓘ

  Duo application (/ Applications/duet.app)

  Bartender 2 hidden Application (/ Applications/bartender 2.app)

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Fantastic hidden Application (/ Applications/Fantastical.app)

  Hidden Google Drive application (/ Applications/Google Drive.app)

  Application of caffeine (/ Applications/Caffeine.app)

  Hidden application Photos Google backup (/ Applications/Google Photos Backup.app)

  Other applications: ⓘ

  [operation] com.brother.scanner.ica.73952.C6E0D44D-EF6C-4333-8A8F-CA956A1BA982

  [ongoing] com.flexibits.fantastical.51232

  [ongoing] com.google.GoogleDrive.53792

  [ongoing] com.Google.gpautobackup.54112

  [ongoing] com.Kairos.Duet.49312

  [ongoing] com.lightheadsw.caffeine.2272

  [ongoing] com.Sophos.AutoUpdate

  [ongoing] com.Sophos.Configuration

  [ongoing] com.Sophos.InterCheck

  [ongoing] com.Sophos.notification

  [ongoing] com.Sophos.scan

  [ongoing] com.Sophos.sxld

  [ongoing] com.Sophos.webd

  [ongoing] com.surteesstudios.Bartender.27232

  [loading] 388 tasks Apple

  [operation] 212 tasks Apple

  Plug-ins Internet: ⓘ

  GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]

  FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-04-07) [Support]

  QuickTime Plugin: 7.7.3 (2016-05-19)

  Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-07) obsolete! Update

  Silverlight: 5.1.30317.0 - SDK 10.6 (2014-06-13) [Support]

  Default browser: 601 - SDK 10.11 (2016-05-19)

  User Plug-ins internet: ⓘ

  GCPlugin: GCPlugin 2.0.2.10 - SDK 10.8 (2015-10-08) [Support]

  GCPlugin2: GCPlugin2 2.0.2.10 - SDK 10.10 (2015-10-08) [Support]

  Safari extensions: ⓘ

  Imagus - Deathamns - http://my.opera.com/Deathamns/blog/opera-extension-imagus (2014-01-09)

  Add to wishlist Amazon - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2014-02-01)

  Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (2016-03-19)

  EverNote Web Clipper - Evernote Corp. - http://evernote.com (2016-03-10)

  Google Disconnect - disconnect - http://disconnect.me/google (2014-02-08)

  Facebook Disconnect - disconnect - http://disconnect.me/facebook (2014-02-08)

  AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-20)

  LastPass - LastPass - https://lastpass.com (2016-03-10)

  Audio Plug-ins: ⓘ

  BartenderAudioPlugIn: 1.0.0 - SDK 10.10 (2015-12-01) [Support]

  3rd party preference panes: ⓘ

  Flash Player (04 / 04/2016) [Support]

  MusicManager (2015-11-17) [Support]

  Time Machine: ⓘ

  Mobile backups: OFF

  Automatic backup: NON - automatic backup disabled

  Volumes to back up:

  Macintosh HD: Disc size: 999,35 GB disc used: 293,50 GB

  Destinations:

  Backup drive Seagate Plus [Local]

  Total size: 2.00 TB

  Total number of backups: 12

  An older backup: 14/02/14, 17:53

  Last backup: 05/16/15, 07:51

  Size of backup drive: adequate

  Size of backup 2.00 TB > (disc 293,50 GB X 3)

  Top of page process CPU: ⓘ

  64% cloudphotosd

  43% kernel_task

  13% softwareupdated

  10% Google Drive

  9% ScreenSaverEngine

  Top of page process of memory: ⓘ

  727 MB kernel_task

  467 MB softwareupdated

  Safari of 410 MB

  Com.apple.WebKit.WebContent (2) 352 MB

  Ocspd 221 MB

  Virtual memory information: ⓘ

  1.32 GB of free RAM

  6.68 GB used RAM (2.56 GB being cached)

  Used Swap 0 B

  First of all, get rid of Sophos. It is worthless.

• 12 Firefox on OS Lion does not obtain the crash report on a second account on the past. On the main account (admin) it works very well and also on a third test account.

  12 Firefox does not get beyond the crash report. This is a second account (standard). However, it works very well on a third party, as well as on the main one admin account. I reinstalled Firefox, disc repaired permissions and so on, but nothing helped. For the second account .plist file could be damaged? I can't remove it because of permissions so cannot test this. Please notify.

  Try to repair disk permissions:

  • http://thexlab.com/FAQs/repairprocess.html
  • http://guides.MacRumors.com/Repairing_Permissions

• Server 2008 - adding the role of print server to access the tools of PrintBRM?

  Hello

  I have Windows Server 2008 with about 50 + printers currently installed. This server is configured to use Terminal Server services.

  I want to access the PrintBRM tool to export this configuration for the additional Terminal servers, but I don't have the active print server role.
  If I add the role of server printer so I can use PrintBRM, will this affect my configuration current impression? I will start adding printers through print management?
  I appreciate the help!

  Figured it out.

  Another server in 2008 with the role of print server already installed can remotely back up and restore a Server 2008 configuration of the printer using printbrm.
  Backup:

  %windir%\System32\Spool\Tools\PrintBRM s------nom_ordinateur_source b f filename.printerExport

   

  Restoration:

  %windir%\System32\Spool\Tools\PrintBRM s-nom_ordinateur_destination - r f filename.printerExport

   

  Help:

  %windir%\System32\Spool\Tools\PrintBRM /?

• My L7680 HP Officejet all-in-one prints only about 1/4 of a photo. Help desk services is not a problem.

  My L7680 HP Officejet all-in-one prints only about 1/4 of a photo.  Help desk services is not a problem.  Is there a solution? MHow

  Hello

  As OEM HP is responsible for the good operation of the printer and their drivers. Check with
  HP support, their documentation online and drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP L7680 - set for your version of Windows
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=2512009&LC=en&cc=us&DLC=en&lang=en&cc=us

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• HP Laserjet 200 color M251nw: I lost the password of admin for HP Laserjet 200 color M251nw

  I lost the password of admin and also deleted the printer on my PC.

  It is connected to the local network.

  Thank you for the help

  Waiting patiently

  AlhamduLellah 'Thank God', I had!

  Very simple.

  Visit this link

  https://www.YouTube.com/watch?v=UcNm9qyVdHc

  It's for

  How to reset HP LaserJet Pro 200 color MFP M276nw"

  but it worked for me!

• Received a phone call that is supposed to come from Microsoft Help Desk all downloaded on my computer junk files! Is it a scam?

  I got an unexpected phone call this morning. The man at the other end is said to Microsoft Help Desk. He said he had an urgent problem with my computer. He said that, as part of the automatic updates download, my computer had downloaded some unwanted files likely to damage my computer. He said that the files would fill my drive causing my computer to grind to a halt and also undermine my security software, leaving my computer vulnerable to attacks. He wanted to sit in front of my computer and he would talk to me through fixing it. I did apologize and hung up. I now had two of these calls.

  The sounds of all of this as a scam to me! I have no way of verifying that this person has been Microsoft at all, and I can't imagine Microsoft never call someone at home like that. I guess it was someone trying to access my computer for criminal purposes. I couldn't find anything on the web site of Microsoft to think there was no truth in what in told me.

  Can anyone offer me any advice?

  We play, November 25, 2010 12:02:38 + 0000, Rackett Player wrote:
   
   
  > I got an unexpected phone call this morning. The man at the other end is said to Microsoft Help Desk. He said he had an urgent problem with my computer. He said that, as part of the automatic updates download, my computer had downloaded some unwanted files likely to damage my computer. He said that the files would fill my drive causing my computer to grind to a halt and also undermine my security software, leaving my computer vulnerable to attacks. He wanted to sit in front of my computer and he would talk to me through fixing it. I did apologize and hung up. I now had two of these calls.
  >
  > The sounds of all of this as a scam to me!
   
   
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  You are absolutely right. It * is * a scam.
   
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  > I have no way of verifying that this person had Microsoft
   
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  It certainly wasn't.
   
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  > and I can't imagine Microsoft never call someone at home like that.
   
   
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  You are absolutely right. They * never * do this.
   
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  > I guess it was someone trying to access my computer for criminal purposes.
   
   
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  Once again, all the way to the right.
   
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  > I couldn't find anything on the web site of Microsoft to think there was no truth in what in told me.
  >
  > Can someone offer me advice?
   
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  Follow your instincts here. They are quite correct.
   

  Ken Blake (MS-MVP)