Classic BlackBerry can; t Navigate automated phone system

This AM I had to call my cable company as I had problems with my modem. Of course no one ever answered the phone, so I have to navigate the automated system (press 1 if you are an existing business, etc.). Regardless if I pushed the number keys on the keyboard QUERTY real or those on the touchscreen, automation did not receive my answers. What I'm doing wrong or what is the problem?

I'm not sure.

You use the keypad in the phone app? If you use the keyboard of the device or the softkeyboard instead of the in-app dial pad phone I don't know it should make no difference, but something to watch.

If you were using the keypad, then perform a soft reset and try again. Perform a soft reset by pressing the power button until the unit stops and begins to restart.

Tags: BlackBerry Smartphones

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