closing hotmail has been hacked by someone else using my identity
I closed my Hotmail account in October 2014. Then someone else has used it pretends to be me. Using my old information, changed the secret questions for her and the password, so I can't get it back. This person has all my personal info and e-mailed to people pretending to be me. Also write by e-mail to my new email, harassing me.
Help, please!
Hello
Please contact Microsoft Community.
You can read the following article and follow the steps mentioned in the article from the link below:
My account has been hacked
http://Windows.Microsoft.com/en-us/Windows/Outlook/hacked-account
If your account has been improved in interface Outlook.com (preview) , then the steps may vary in the section: reset the settings of your account. Therefore, I recommend you connect to https://mail.live.com/ via the web browser. Click on the gear icon, then select Options. Expand mail and verify all sections, under mail. If you find something suspicious, please remove it.
Also refer to:
I hope this helps. Please respond if you have related research.
Kind regards
Anusha
Tags: Windows
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The best place to ask your question of Windows Live is inside Windows Live help forums. The experts he specialize in all things, Windows Live and I would be happy to help you with your questions! Please choose a product below to be redirected to the appropriate community:
Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums at www.windowslivehelp.com.
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Unfortunately, this forum is not for Hotmail - they have a forum dedicated to issues where you will receive the best assistance. When you start a new thread on their forum, you can copy and paste your question above.
Hotmail support:
http://windowslivehelp.com/product.aspx?ProductID=1
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http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41
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original title: Hotmail hackedHello
The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:
Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.
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I suggest you to post the question in the forum below and check if it helps:
http://windowslivehelp.com/forums.aspx?ProductID=1It will be useful.
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account Hotmail has been hacked the password is stolen
Original title: Please help!
where I can speek to someone please its been now 2 days since I awhere that my hotmail account has been hacked the password has been stolen so changed, I can't reset the password or get into my account. spam mail is sent to my contacts. I also have my commercial home set up through automatic project on this account where is stored the information available to me how HOW do to cancel this account?
This forum is not for Hotmail and Live Mail.
You can find email Hotmail and live.com support here:
http://windowslivehelp.com -
My email address has been hacked to send spam under my name. I have to close my account or change my password. Help, please.
Hello
HotMail has its own Forums, so you can ask your questions there.
Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htmWindows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-usCompromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx===============================================================
Proceed to a very thorough check for malware and then change your password by e-mail.
It is possible for a person to send the email that 'seems' to be of your
account but that is not really - called "Spoofing." That means its 'Possible' emails
were not really you, although they may have your contact list. Have someone
who receives the e-mails to check the header to see where he is actually sent by and
NOT only the answer to the address.How to read the message headers
http://www.high-speed-Internet-Access-Guide.com/articles/email-headers.htmlE-mail spoofing
http://en.Wikipedia.org/wiki/E-mail_spoofingE-mail spoofing and Phishing
http://www.mailsbroadcast.com/email.broadcast.FAQ/46.email.spoofing.htmUnderstanding E-mail Spoofing
http://www.windowsecurity.com/articles/email-spoofing.htmlFraudulent emails (false)
http://pages.eBay.com/education/spooftutorial/Google search - email Spoofing
http://www.Google.com/search?hl=en&EI=FB1nS9DiNo7CsQPNhKGdAw&SA=X&Oi=spell&resnum=0&CT=result&CD=1&ved=0CAgQBSgA&q=email+spoofing&spell=1=============================================
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htmOriginal version
http://OneCare.live.com/site/en-us/default.htmhttp://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMINEnter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
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Account Hotmail has been hacked. Can someone help me with this, please?
I tried logging into my facebook today and he told me that someone had changed my password at 04:18 .hich is certainly not me.
then when I tried to have facebook send me an email to reset my password... my hotmail was hacked too.
So I had to create a new email and block my facebook account. I would really like to make my od emil back however. is there someone who can help me with this? I can verify who I am and everything. Please contact me at my new email. its * address email is removed from the privacy *.Thank you!
-Ashley Groff
Hello
You should also check with Facebook help and Support and their Forums.
Facebook - help and Support
http://www.Facebook.com/help.phpFacebook - Facebook Contact and support of Facebook
http://www.Facebook.com/help/?page=835Facebook - Forums
http://getsatisfaction.com/Facebook---------------------------------------------------------------------------------------------------------------
Answers is a peer group supported and unfortunately has no real influence on Hotmail.
HotMail has its own Forums, so you can ask your questions there.
Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htmWindows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-usError message "your account has been locked" when trying to connect
http://windowslivehelp.com/thread.aspx?ThreadId=77be7d82-a0e9-49c7-b46d-040ec654a9e2Compromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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My system is now and always has been set to English (United States). After hacker done his bad deeds, I reset pw and all security measures. Is always displayed in Arabic. Followed all of range them from suggestions to change the language - nothing has worked. I ended up getting a Gmail account and have my hotmail email ACCT. imported via Gmail. Ridiculous that I can't fix mess that one hacker has left on my account hotmail somewhere on Microsoft. A Live Tech Support told me that I should call 800-Microsoft front he politely the end of our session. Stuffing... IF this number is legitimate, it is constantly busy 24/7.
By clicking on "next to the? icon"then on the last element of the Arab list then... this proposed solution took me to yet another independent screen on 'using your hotmail account help/suggestions would be greatly appreciated. For all I know the hacker still has access to my email, Favorites, etc. It has tried to access my online bank account. They were blocked by my Bank and today I finally changed my bank with my gmail-account after several hours of not being able to find a solution to the damage caused by the hacker msn.
The box at the bottom of this screen is checked to notify me when someone replies to this question. HOW DO I? I can't very well post my new gmail account and give a hacker access even more. I can't open any of my emails on my hotmail account. Guess I cross fingers and hope for the miracle.
Hello
The question you posted would be better suited to Windows Live Solution Center. I suggest you to send your application in the Windows Live Solution Center for better support.
http://windowslivehelp.com/product.aspx?ProductID=1 -
Hotmail has been hacked and can not access
My email is hacked and I cannot access it and have not heard talk about technical support - I don't remember my answer to the secret question.
Hello
I'm sorry, but we cannot help with Hotmail problems in this Feedback Forum for answers
Please repost your question in hotmail in the hotmail link below forums
http://windowslivehelp.com/product.aspx?ProductID=1
ForumsConsult with Microsoft Certified Solutions____________________________________________For the different Forums for Windows Live Applications, select the link belowWelcome to Windows Live Solution Center -
I had my hacked hotmail account and send a message to all my contacts I have been robbed under threat in Madrid and are in urgent need of money. I can't access the account because hackers changed the password. Not only can I not access all the information stored in the account, but it arouses real concerns for my friends who did not realize that it is a scam. The Hotmail Web site is the best thing to useless because it's just sent me round in a circle without giving me answers about how to access the old account, (I had to put in place a new). Is there anyone who can help me with this you problem? On Hotmail forum site, it seems that there are many people suffer from the same problem and not able to get answers.
Hello
Please repost your question in hotmail in the hotmail link below forums
http://windowslivehelp.com/product.aspx?ProductID=1
ForumsConsult with Microsoft Certified Solutions____________________________________________For the different Forums for Windows Live Applications, select the link belowWelcome to Windows Live Solution Center -
Account Hotmail has been hacked - and I'm not the only one...
Hello, I tried to get this resolved for three weeks now and free technical support found on the Windows Live Solution Center or forums does not help us. Not at all.
My free email MSN (hotmail) account was compromised 3 weeks ago. I pointed out to the Microsoft Abuse and in order to get a rear access account, I had to complete a password reset form and also go through the account validation process. Well, I did it everyday for 3 weeks and the process does NOT work.
Once you go through the validation, Microsoft sends you a link to your forum private-i click the link and enter my PIN code and then who is supposed to enter your private Forum, you can follow your incident report and instructions on how to get your password reset. Sounds good, but the link to the private forum NEVER works and you get an error message "resource not found" or you are returned to the main Help Page. VERY frustrating and if you read the forums EVERYONE is complaining about this.
The right technical support representatives keep giving us links to go through the process again and again and again. They does NOT address the problem or acknoweldge a problem. What happened to Microsoft SO many hotmail users have hacked their accounts? Hundreds of people are writing in saying the same thing - that their accounts have been hijacked and this spam email is sent to the their entire contact list. Hackers are changing their password and alternate email address and secret question.
No one is able to go through the process to reset their passwords successfully. I am in desperate need to recover my account. I tried to call technical support, but you do not support the MSN LIVE hotmail. forums and free support is USELESS. There must be something that anyone can do.
This is unacceptable - service free or not, completely horrible what is happening.
You send messages in a Forum of Vista.
And it's not Microsoft.
These are public Forums, hosted by Microsoft.
Hotmail forums:
http://www.windowslivehelp.com/forums.aspx?ProductID=1
They will help you when repost you your question in the Forums above for Hotmail.
See you soon.
Mick Murphy - Microsoft partner
-
I opened an email this morning from someone I know and I think he had a virus. When I checked my delete file, there were all these emails I send to remove. I changed my word password, but, when I got out and subsequently signed in, the password did not work. I tried typing in my old password and it didn't work either. Later in the day, on a hunch, I typed in my old password again and this time it worked, but it took me to my account instead of the usual page information page. I clicked Inbox and it finally came to me. When I signed up for my account, I received this message:
Disconnection is not complete...
You have signed out of these sites:
MSN account services
We couldn't you disconnect from these sites:
Windows Live account
Complete the registration
Try to clear all cookies from your browser, and then close all browser windows.
How?
Can you help me understand what is happening here? Thank you. Also, can you tell me how I can check to see if there is anyone else in my account? I can do it in Yahoo Mail, but what about Hotmail?
Hello Clearlyembarrassed,
Thank you for visiting the Microsoft answers community.
The question you have posted is bound using Windows Live (hotmail) and would be better suited in theCenter to help Windows Live Hotmail. Please visit this link to find a community that will provide the support you want.
Lisa
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Account Hotmail has been hacked
Hacked husband hotmail account, and it is impossible to access or connect to leave this message itself. Window of 3 days missed to reset the password after validation. Ask phone conversation with a human voice direct to reset and he find his hotmail. Suffering of the company. Page solutions worked for me. Thank you for your help in this matter. Please call our front desk at xxx-xxx-xxxx for this problem; pray for a quick response. Ruth sends.
Nobody calls you in this forum. And, you need to remove your phone number. You will now open to many unhinged calls.
View all Windows Live and Hotmail questions in the appropriate forum found here:
http://windowslivehelp.com/
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