Collection BC 19 when using Yahoo messenger video chat
Which would cause an error in Code BC 19 using the function of video chat in Yahoo Messenger 10? This file appears in the error message, C:/windows/minidump/mini060510-01.dmp. I uninstalled and reinstalled Yahoo Messenger 10 and do not believe that is the problem.
Hello Steelers10,
If the SFC/scannow did not help with your question, then I suggest you try the following:
I suggest you uninstall Yahoo messenger 10. Then reinstall and see if you still get the same error.
You can download the Windows Installer Cleanup utility. Click here to download it from the link here.
Download Yahoo Messenger from a link here. The latest version is Version 10.
If still get errors, do you a clean boot and see if you can identify any 3rd party software that may be in conflict.
Follow the article listed here.
929135 KB - how to solve a problem by performing a clean boot in Windows Vista or in Windows 7
Please answer back with an update.
Sincerely,
Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
Tags: Windows
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