Color LaserJet 2605dn: changing the toner cartridge guaranteed?

Can someone help me to replace what seems to be a faulty cartridge? I could find absolutely no information on how to do it on HP's Support website to the regular address.

Q6003A magenta toner cartridge prints very light. Looks pink instead of magenta. This is true even on the 'Page State supplies", which shows the level of toner to 74%: Pages printed with this power supply: 418; Rest of approximate Pages: 1189. I have 'shaken gently"the magenta cartridge without result, and I see no flaws on the drum. 'Cleaning' running mode did not help; He only printed black. The other three cartridges all show them a solid color, so I deduce that there is a problem with the magenta cartridge itself.

See below. The title and the area around it are supposed to be "Purple"; There should be a (not complete magenta) rose "2605dn" to the right of the printer "HP Color LaserJet.

Any suggestions as to how to get this replaced would be greatly appreciated.

You do not have a faulty cartridge, you have a dusty mirror in scanner Assembly laser.

You will find the instructions on how to disassemble the printer and clean the mirror through various sources online and probably even in the forums.

The index that identifies your problem is melted magenta from left to right.

If you decide to take the machine apart and clean the flat mirror handle cables very gently then reconnect the very carefully.

Tags: HP Printers

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