Company e-mail blackBerry Smartphones is the only option in the configuration

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• Question of blackBerry Smartphones on the configuration of the e-mail

  Hey, new Member here.

  My old Blackberry 8830 broke and I got a new. I am trying to set up my e-mail account again, but the only option in the e-mail configuration page is to set up the email to work with the company's server, and just trying to set up a personal gmail account. I don't remember having this problem the first time I put my email.

  Any help is appreciated.

  Thank you

  In addition to what sgardne says, try

  Go to OPTIONS > ADVANCED OPTIONS > APPLICATIONS > TABLE of ROUTING HOST > then press Menu (BlackBerry) > register NOW.

• Problem blackBerry Smartphones with the configuration of the internet and the mail (from France)

  Hey x)

  I just got my Blackberry yesterday (I'm of the France) with Universal Mobile - Bouygues Telecome, package blocked for BlackBerry.

  In this "package", I have SMS/mms, internet and unlimited emails.

  But I can't go to the internet, its does not work and when I'm trying to configure the email option in "advanced option", I don't have any kind of confirmation message.

  I tried the site but I got this error message:

  "Failed to create the account:

  This device BlackBerry (r) is not registered with your wireless service provider.
  Please register for this device and make sure that the URL of the web site current corresponds to
  one provided by your wireless service provider.
  To register:

  1. in the list of applications on your device, click on Options, or click Advanced Options.

  2. click on Advanced Options > host Routing Table.

  3. click on the Menu button, then click on register now.

  If the error persists, contact your wireless service provider. »

  And so, as I said, I've done this manipulation, but I don't have a confirmation when I put "host routing table.

  And in the configuration of the e-mail, I have just the professional thing.

  Can you help me please?

  Hello

  From what you describe, you will have to do exactly what it is say you - contact your service provider. Something is not right with your setup of BIS... and they control it.

  Good luck!

• BlackBerry smartphones accessing the configuration of e-mail on the Bold 9700

  When I go into Setup on my Bold 9700 mand I click on email account I go to "select the type of e-mail account" and when I try to select "Internet e-mail account" it kicks me back to the installation menu.

  Hey, or try this next...

  1. Using the BlackBerry browser, go to mobile.blackberry.com
  2. Scroll to communications.
  3. Click email setup
  4. Click other Internet e-mail (or something follows closely to that).
  5. and move forward...

• Reset e-mail blackBerry Smartphones Passworkd

  After trying to reset my password of the curve, im having issues with e-mail as previously registerd on the phone.  It shows a typing error and the confirmation emails to send to a non-existent address zero feature release.  IM at the tent of 8/10.  Any suggestions?  What happens when I reach 10 out of 10?  the phone lock?

  Help please.  Mike

  Hello

  Please see this:

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  In essence, the BB returns to a State as if it were brand new. No data, no service, nothing. You start with everything.

  Good luck!

• Bugs blackBerry smartphones? the 9810 torch?

  Hello

  I've been playing with my new torch 9810 and now the battery seems to be draining like crazy (up to 10% after having just three hours hanging out, not a single call done) - and some programs play AND I get a message indicating that the camera photo and video camera are in use although I'm not using the.

  Is there a virus on this thingy? -How do I know? has someone hijacked my camera to spy on me?

  a little paranoid, hoping for help!

  Thank you

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones Can not put in place a personal e-mail account. I have only option to activate a company account

  Hello.  I've worked for a company and access enterprise server needed to receive e-mails from company on my Curve 9330.  When I need is more capability, I called my provider, Sprint and cancelled my plan Enterprise Server and was able to set up a personal email account.  I need to recharge the phone to the default values and now when I go in the installation program to configure a personal e-mail account I only get the option.  When I select the email icon I automatically join in a sign 'no active account' and wonder of my enterprice account activity by providing an email and a password.  I don't have these and my personal e-mail id and password do not work.  I looked through the forums and follow the suggestion which has not solved the problem.  I also called Sprint and confirmed I have more company on my account/plan, in addition to checking with my local cable/internet provider that they do not cause the issue.  I rebooted the device 3 times today and have not made any progress.  Any help would be appreciated.  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for official support... but, this time, not only ensure that BES is deleted, but the BIS (BlackBerry Internet Service) is active, this is necessary in order to have personal email accounts on your BB device (as well as many other owners of BB services).

  Good luck!

• E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

  Hello

  I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

  It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

  Thank you.

  Your BES admins should work on the issue of synchronization.

  For the issue of the separate boxes of Messages, see this...

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

  I hope this helps explain how it all works!

  Good luck!

• Problems of blackBerry Smartphones with the re-activation of account e-mail via Blackberry Enterprise server - Help!

  I have a Blackberry Bold 2 e-mail accounts (personal and business). Recently, I upgraded my Vodafone contract for only part of SIM and was able to keep my old SIM card. My personal email works fine but the business Edition should be re-activated. Instructions were to validate my password via the Blackberrry using the configuration or via the browser on my computer icon. Both options have failed because of the following:

  BlackBerry: received message that Blackberry Enterprise server has not responded to my request. An error has occurred. There are 5 possible reasons being given and I do not know how to rectify one of them.

  Browser on my computer: Incorrect ID or password. Made several attempts with different entries (don't know if my ID is my e-mail address and password for that or my Blackberry).

  Can anyone suggest how I can do this move? Thank you.

  Hello and welcome to the community!

  I think you need to talk to Vodafone to ensure that your data plan still includes services / BES-level... such is required for full use of BES.

  You should also talk to your BES admins... they, well, all control.

  Good luck!

• BlackBerry smartphones RECEIVES the MAILS to FOLDERS other than Inbox

  Hello world

  I have this problem that I'm trying to work around. On my yahoo mail, I've created rules for certain categories of emails coming. These rules to move messages that meet the criteria for folders that I created.

  Now I have yahoo mail configured on my blackbery device but not to receive emails from other folders. All I get is emails that appear in my main Inbox folder.

  Through the settings on my phone and can't find an option or a setting that can help me solve this problem.

  Ideas anyone?

  * I'm using BIS service

  Hello

  using BIS, it's the processing order:
  1 your Y! mail server receives e-mails
  2 your Y! mail server applies the rules
  3 your Y! mail server sends messages from the Inbox to your server of BIS
  4 your BIS server sends the emails to your BlackBerry smartphone

  Therefore, there is no way to do what you want using Yahoo!.

  I can suggest you see if it is possible to have the rules applied subsequently (I don't think it's possible with the electronic mail of Yahoo!).

  If you want to automatically move messages into folders and have them on your device, you must use an e-mail provider that allows it. To this day, I know Microsoft Exchange can (in a corporate environment) and Google Mail (because the records are considered labels).

• Messages of blackBerry Smartphones on the ground showing only text Messages

  Hello

  No apparent reason my 'Messages' has begun to show only "SMS" (IE not emails). I tried the help function that directed me to 'options', but I get only options 'General SMS'.

  Help please... !

  Thank you

  Richard

  Hi Richgt

  Welcome to the Forums of the BlackBerry Support

  You want to hide these text Messages from your main message box or your Emails were not filling in your main Inbox?

  Have you tried a battery pull reboot by removing the battery while your unit is powered! Please try it out.

• BlackBerry smartphones since the download of new Fund mgr, only update address, no calendar

  Since the last loading Office mgr, Sync does not synchronize the calendar, addressbook.  Tried resetting the configuration, nothing helps.

  Yes the older BB software had 1 calendar and only 1 calendar. new software BB has the ability for multiple calendars and he is probably using the wrong calendar, and that's why its not sync

  We need to find the timing and set it... that's all on the real BB, not your yahoo calendar or DTM

  on your BB...

  Open the calendar, click the menu button and select options

  on the options screen, you will have a fat calendars

  below with the mutiple possible calendars can be device by default, facebook, and and the number of e-mail addresses

  Click on each one and check the number of entries that each of them has then come back to your home screen

  always on the BB, open the main icon options (wrench), then click Advanced and then by default services

  next to the calendar [cical], you will see a the many elements of the calendar in the steps above (facebook or emails, defect of the appliance will display here)

  chances are she is currently set on facebook and does not sync that would cause the exact problem. change from facebook to the issue in the previous step that had the most entries (chances are it is your yahoo email, but not guaranteed)

• Difficulties with access to my mail blackBerry Smartphones

  I go to the e-mail settings and it then asks me to your blackberry Enterprise Server administrator has provided you with an enterprise activation password? Yes or no? I don't remember getting a. After that, it connects I put my password by email and activation but will not turn on or connect?

  I may help please.

  What is a personal blackberry or a working one?

  If a working one, contact your COMPUTER support for business activation details.

  If it's a personal blackberry and you are only presented with the option to email of company installation then it sounds as if your account is not configured for Blackberry Internet Service (public version of their email).

  To use most of the features of push of data on your blackberry, you'll need a Blackberry data Plan - if you don't know if you have or not, call your carrier and they will be able to advise and offer the best options.

• E-mail blackBerry Smartphones Syncronize folders

  The research I've done, it seems that I can add, move, delete or rename folders of e-mail on my BlackBerry smartphone only if I have the business version of the operating system. Is it possible to be able to organize my messages on my device other than a huge Inbox as a personal user (not business)?

  If possible I want to synchronize my files, but I'd settle for just being able to create my own files on my blackberry for organization purposes.

  It's maybe just me, but this seems to be a huge weakness when compared to other types of mobile devices.

  Assuming you are using outlook to synchronize

  How to synchronize a subfolder using BlackBerry Desktop Manager

• BlackBerry smartphones enter the username associated with this smartphone

  When I login with my ID blackberry an apper message telling to enter the user name associated with this smartphone

  Please help me

  In fact, it is not likely to help... to refer:

  • KB28429 "Please enter the username associated with this smartphone" appears by connecting to BlackBerry App World with a BlackBerry ID using a smartphone BlackBerry 7

  To paraphrase, what this means is that there is already a BB ID associated with this BB, and there is only one way to change the association ID BB to BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Whereas a WIPE seems drastic, it is nevertheless the only way to change the ID of BB BB is associated.

  Good luck!