Compaq 620 laptop: Update pre-2013 model HP Compaq to win. 10

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  John_Miller53,

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• I have a HP 620 laptop computer and a printer OfficeJet 4500 wireless. I can print wireless, but when I go to HP for Solutions to scan a document, it tells me that the printer is disconnected.

  I have a HP 620 laptop computer and a printer OfficeJet 4500 wireless.  I can print wireless, but when I go to HP for Solutions to scan a document, it tells me that the printer is disconnected.  There is nothing I can do to Solutions of HP to recognize the printer.  What causes this problem?

  Hello

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
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  Good luck, you need to update or reinstall the latest driver.

  HP - OfficeJet 4500 Wireless - drivers<- set="" to="" your="" version="" of="">
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

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  http://h10025.www1.HP.com/ewfrf/wc/product?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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• HP Pavilion dv4-1120br: doubts about the BIOS update for my model with the operating system current instaled.

  Hello

  I have a HP Pavilion dv4-1120br, I know that this model of HP laptop is old, but I instaled the 64 bit of Windows 10 on my machine and saw that my BIOS is version F.30 and the last of them available on the site of HP F.66 has.

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  Let me welcome you on the HP forums!
  
  Your second proposal is correct - as the updates to the BIOS on the HP site are specific to the OS version and if you try to run one for Win7 in Win10, it will refuse to run.

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• Missing drivers on the laptop HP laptop HP 15-d002au model

  Hi all

  I recently bought a HP laptop that had windows on pre-installed 8.1. Long story short, I got rid of 8.1 and installed 7, but in doing so, I deleted the recovery partition and now I'm missing some drivers.

  Model = HP 15-d002au

  Product = F6C95PA

  Series = [personal information]

  Drivers needed

  PCI DEVICE.                                                                       PCI\VEN_10EC & DEV_5229 & SUBSYS_2192103C & REV_01

  SM BUS CONTROLLER.                                                 PCI\VEN_1022 & DEV_780B & SUBSYS_2192103C & REV_3A

  SERRIAL UNIVERSAL BUS (USB) CONTROLLER.  PCI\VEN_1022 & DEV_7814 & SUBSYS_2192103C & REV_01

  I have search and you have downloaded some that I thought were good but have had no joy yet.

  Any help and assistance would be greatly appreciated

  Thank you

  Karlbear

  Please click on the link below to download and install the drivers

  PCI DEVICE:

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1&PNid=15&PFID=25&level=4&Conn=3&DownTypeID=3&GETDOWN=false

  SM BUS CONTROLLER:

  http://www.Dell.com/support/drivers/fr/en/19/driverdetails?DriverID=2128103C

  OR

  http://support.Lenovo.com/en_US/downloads/detail.page?docid=DS030147

  Hope this helps, for other queries in response to the post and feel free to join us again

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