Compaq presario cq56 primer not.
Model: Compaq Presario CQ56-219WM
I've had the computer for only less than a year. When I press the power button, the computer starts, appears red 'Q', then 'hangs' on a black screen with an underscore flashing. I ran the diagnostic tests available and everything SEEMS fine, but it still does not boot past the black screen. Tried a hard reset, still no luck.
Hello
Assuming you are using Windows 7, try the following.
If you do not, use another PC to create a Windows 7 recovery CD. Download the ISO relevant among the links below - if you are unsure, your laptop is listed as having a 64-bit installation...
You must use an app like ImgBurn to burn the ISO to a CD - a guide on the use of ImgBurn to write an ISO on a disc is here.
Demarrer start from the rescue CD, select repair your computer and choose the command line. When this charge, enter the following commands and press on enter after everyone – including spaces as shown.
Bootrec.exe
bcdedit/export C:\BCD_Backup
c:
Boot CD
BCD attrib s h - r
Ren c:\boot\bcd BCD.old
Bootrec /RebuildBcd
Bootrec /fixmbr
Bootrec /fixboot
Remove the rescue CD and try to restart now.
Kind regards
DP - K
Tags: Notebooks
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You are welcome
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Mrsbailey,
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You'll need to order the factory created to disk for this computer. If you reside in the United States or to the Canada, you can contact HP technical support to the 1-800-474-6836 or if you reside in another country, you can click on this link and then click on your country and the number is provided.
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(And also here's a cute Bunny for your pleasure)
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Hi @pressin
Welcome to the HP Forums!
It's a great place to find answers and advice!
You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more
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Hello Sir,
first sorry for my bad English,
I just cleaned my laptop (compaq presario cq56) and I downloaded a new windows 7, I have deleted al my drivers and no I do not have wifi that I remember that I had this problem last time (2 years ago) but it seems that I can't understand what is the remedy. My question is if you could help me understand this.
here a screenshot of what I see when I look for material...
Windows 7 Professional 32 bit.
Compaq presario CQ56
Greetz
Elmar kwidama
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