Compaq presario cq56 primer not.

Model: Compaq Presario CQ56-219WM

I've had the computer for only less than a year. When I press the power button, the computer starts, appears red 'Q', then 'hangs' on a black screen with an underscore flashing. I ran the diagnostic tests available and everything SEEMS fine, but it still does not boot past the black screen. Tried a hard reset, still no luck.

Hello

Assuming you are using Windows 7, try the following.

If you do not, use another PC to create a Windows 7 recovery CD.  Download the ISO relevant among the links below - if you are unsure, your laptop is listed as having a 64-bit installation...

Windows 7 32 bit

Windows 7 64 bit

You must use an app like ImgBurn to burn the ISO to a CD - a guide on the use of ImgBurn to write an ISO on a disc is here.

Demarrer start from the rescue CD, select repair your computer and choose the command line.  When this charge, enter the following commands and press on enter after everyone – including spaces as shown.

Bootrec.exe

bcdedit/export C:\BCD_Backup

c:

Boot CD

BCD attrib s h - r

Ren c:\boot\bcd BCD.old

Bootrec /RebuildBcd

Bootrec /fixmbr

Bootrec /fixboot

Remove the rescue CD and try to restart now.

Kind regards

DP - K

Tags: Notebooks

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