Compaq Presario CQ60: Do not connect computer user
cannot get into my laptop.
Turn on computer and upcoming stops: the user profile service has not the log on.
User profile cannot be loaded.
Thanks for any help that can be provided.
Hi @doublesix66 ,
Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. I looked in your question about your Compaq Presario CQ60-210US laptop and receiving a message from the user profile service failed the log on. Here is a fix for it from Microsoft. It seems that the profile you are trying to connect to a file corrupted in it.
You can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop. This helps others correct this error message.
When running a system restore note remove all USB devices. Disconnect all non-essential devices because they can cause problems.
I hope this helps.
Thank you.
Tags: Notebooks
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