Compaq Presario v2000 need help for recovery

Hello

I recently got a virus on my laptop, and I am not able to get off at the stop. I just want to remove my computer laptop everything and restore the operating system. The Virus has disabled the start menu, and I have no recovery discs. Help would be amazing!

I don't know if I've got some records or not, I will check! If this isn't the case, I will call HP, thanks!

Tags: Notebooks

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