Complex problem photo U3011

Hello

First of all sorry for the English mistakes, I'm french.

I just bought a DELL 3011 30inches monitor.

It does not work. When using the native resolution that is 2560 x 1600 pixels, the image is dimmed, all fonts are unreadable. Ditto for the resolution of 1920 x 1200 pixels. Of course, I tried everything what it on windows7, on my (TI 560GTX) graphics card, I tried with another computer (different graphics card), that nothing has changed.

I have a Dell 27 inch screen 2709 and this works perfectly for 4 years on both computers.

After spending hours to anderstand the problem, I found something very strange. When the th graphics card is checked in 2560 x 1600 or 1920 x 1200 on windows, the menu of the OSD on the screen does not have the same resolution. It displays 1280 x 1600 or 960 x 1200... This could explain why the image looks anamorphic.

Any body has any idea of what past? Thank you for the help

Hi Bob971,

I see you are trying to connect the system using a DVI cable. Please, try to connect the DVI cable to the DVI port on monitor and check if it helps. You can also try to connect with another cable DVI or HDMI cable and see if the situation replicates.

If the problem persists, you can use the Menu buttons and access other settings in the Menu on-screen Display (OSD) and Factory Reset the settings of the monitor. You can refer to Guide the user here.

Please respond to the findings. I'd be happy to help you.

Tags: Dell Peripherals

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    105          5 1001                                11
    106          6 1000                                12
    107          7 1005                                12

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