Computer can not read my CD

I can open and read on a computer with Windows XP CD but cannot open and read on my computer with Windows Vista Home Premium.  I ran the Microsoft Diagnostics on my computer for this problem, but it was not resolved.  The CD contains MRI and CT images.  The instructions with the CD to view the photos are at "Double Click on the CD Drive Icon: DVD - RAM Drive (D :)". ». My drive icon is different: drive DVD - RW (e :)).

You are unable to read or open up a WHOLE CD on this computer or is - this just this a CD?  Do you get any error messages when you try?  Insert the CD and go to Windows Explorer, right click on the CD drive icon and click on Exlpore.  Can view you the contents of the CD like this?  Is there a file setup or install listed - if so, try a double click on it to see what happens.  It is another .exe file - try double-clicking that to see if it is active the program which shows the images.  If not, can you on o separate image and see if it opens (this is not possible anyway if the images are tied to the look a software on CD).  CD show upward in Windows Explorer or it indicates there is no CD inserted?  Have you tried cleaning slightly CD with a soft cloth running from the center toward the edge to remove any fingerprnts or tasks that may interfere with work properly - if not, please do so.

I hope this helps.   If this isn't the case, please answer the questions, I asked and provide the results of the procedure I suggested in your response.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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