computer crashed will not restore c drive is damaged

my computer crashed and won't work for all programs in normal mode. In safe mode, I can get the internet, do not react in windows programs and is unable to find a just solution freezes. I tried to remove programs and the system restore, but it keeps telling me that the c drive is corrupt. I'm not computer savy but need my computer to work all programs. I don't know if that helps, but the usb ports do not register the printer mp4 player or my camera. It's terrible, all help to restore my computer would be appreciated... Even windows media player and windows media center are declining.

Go to start / programs / accessories / command prompt and right click on command prompt, and then click Run as administrator.

Type chkdsk /f /r and enter.  This will check and try to correct errors on your hard drive (as applicable).  It may need to remove bad sectors (which could cause more problems that files located in these areas may be lost - but we'll cross that bridge if we come to it - fix your hard drive is the first priority).  If it finds a large number of bad sectors, your hard drive may be faulty and will need to be replaced.

Let us know the results of the scan, chkdsk/f/r, and we will go from there.

Good luck and I hope this helps.

P.S. If you can't run Chkdsk from safe mode, try to start the installation disc Windows Vista genuine or your recovery disc (if you have one) and run it from the command prompt here. Lorien - a - MCSE/MCSA/network + / A +.

Tags: Windows

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